
Câu 1: Our ------- indicate that your company car is due for regular service next month.
- A. records
- B. recording
- C. recorded
- D. recordable
- A. next
- B. main
- C. sure
- D. early
- A. careful
- B. carefully
- C. carefulness
- D. more careful
- A. rides
- B. forms
- C. allows
- D. conducts
- A. stores
- B. storing
- C. store
- D. storage
- A. seeking
- B. growing
- C. facing
- D. relating
- A. herself
- B. hers
- C. her
- D. she
- A. around
- B. until
- C. outside
- D. within
- A. will be celebrating
- B. celebrated
- C. is celebrating
- D. celebrates
- A. revision
- B. attention
- C. meaning
- D. proposal
- A. enthusiast
- B. enthusiastic
- C. enthusiastically
- D. enthusiasm
- A. opposite
- B. except
- C. across
- D. plus
- A. became
- B. becoming
- C. to become
- D. had become
- A. upward
- B. widely
- C. enough
- D. closely
- A. partner
- B. partners
- C. partnering
- D. partnerships
- A. knowledge
- B. approval
- C. perception
- D. consideration
- A. Many
- B. Other
- C. Something
- D. Whoever
- A. Although
- B. Despite
- C. According to
- D. However
- A. effect
- B. effecting
- C. effective
- D. effectively
- A. onto
- B. under
- C. against
- D. over
- A. be submitted
- B. submitting
- C. submits
- D. may submit
- A. intentionally
- B. favorably
- C. uncertainly
- D. continuously
- A. owed to
- B. because
- C. among
- D. in between
- A. drain
- B. loop
- C. soar
- D. fling
- A. magnetic
- B. magnetize
- C. magnets
- D. magnetically
- A. rejected
- B. neglected
- C. omitted
- D. dismissed
- A. engage
- B. engaged
- C. engagingly
- D. engagement
- A. Compared with
- B. In addition to
- C. Rather than
- D. As a result of
- A. What
- B. Some
- C. Somewhere
- D. Whichever
- A. rigorous
- B. negotiated
- C. returnable
- D. portable

Questions 31-34 refer to the following advertisement.
Retro Crafters focuses on furniture designs from the 1950s through the 1970s. Our products are crafted to highlight the beauty of natural 31.-------. To us, small knots, tiny nicks, and color variations are not imperfections. 32.-------. Our latest collection features a wall-mounted oak shelving system with narrow rails. The rails can support shelves, cabinets, drawers, and even a desktop to create a customizable system. 33.-------, the wall-mounted design frees up floor space. Our products are carried by furniture 34.------- in many urban centers around the country. Furniture stores interested in offering our products should contact Nya Fernaut, sales director.
- A. textiles
- B. wood
- C. environment
- D. light
- A. They can easily be covered by paint.
- B. They are the result of poor maintenance.
- C. They can reduce the value of an item.
- D. They are what makes each piece unique.
- A. Moreover
- B. Nevertheless
- C. On the contrary
- D. Regardless
- A. retail
- B. retailing
- C. retailers
- D. retailed
Questions 35-38 refer to the following instructions.
Caring for Your Rice Cooker
Before cleaning your rice cooker, detach the power cord from the electrical outlet. Make sure all 35.------- are completely cooled down. Next, remove the detachable pot and hand-wash it in warm, soapy water, along with the lid and rice paddle. Note that the pot is not dishwasher safe. Note also that its nonstick surface 36.------- damaged by abrasive cleaners. Rather than scrape off any tough residue, soak the pot in warm, soapy water for ten minutes. 37.-------. The exterior of the ricecooker should never be submerged in water. 38.-------, gently wipe it down with a damp cloth.
35.
- A. vehicles
- B. appliances
- C. ingredients
- D. components
- A. was
- B. can be
- C. is being
- D. has been
- A. Then, use a soft brush or sponge to finish cleaning.
- B. Cleaning utensils must be purchased separately.
- C. Finally, place the cooker back in its box.
- D. A light will go on when the rice is cooked.
- A. If not
- B. Instead
- C. Meanwhile
- D. In that case
Questions 39-42 refer to the following e-mail.
To: Britta Gehring
From: Mikel Zubiondo
Date: December 12
Subject: Logo sketches
Attachment: Gehring_sketches
Dear Ms. Gehring,
Thank you for entrusting me with the design of the logo for your business. I took 39.------- notes during our meeting last week, and I feel that I understand the business values you want the logo to convey. I have attached five sketches for you. 40.------- represents your business in a slightly different way. Two have a classic, timeless look, while the others are minimalist and modern.
41.------- Once you review the sketches, let me know which you like and what changes I should make, if any. I look forward to 42.------- the design with you.
Best regards,
Mikel Zubiondo
Zubiondo Design
39.
- A. extents
- B. extending
- C. extensive
- D. extensively
- A. Someone
- B. Mine
- C. Theirs
- D. Each
- A. Nonetheless, they all give an impression of trustworthiness and precision.
- B. Those companies have logos that are very memorable.
- C. Even so, designing a logo can be a costly process.
- D. I recommend using fewer colors than were initially requested.
- A. researching
- B. publicizing
- C. demonstrating
- D. finalizing
Questions 143-146 refer to the following article.
LONDON (2 June)—Locke and Jeeves, the owner of Fernsby Shoes and Athletic Footwear, announced today the acquisition of Shipley Designs for an 43------- amount. The 44.------- comes as no surprise to shoe industry insiders, who have speculated for some time about Shipley’s financial challenges. Five of the six Shipley stores will be part of the Locke and Jeeves deal, including the flagship store here in London. 45.-------.
Locke and Jeeves CEO Zachary Thayne has expressed enthusiasm about the deal. “Shipley is an iconic design house that 46.------- much to the Locke and Jeeves portfolio in the area of reliably traditional footwear,” said Mr. Thayne.
43.
- A. external
- B. arbitrary
- C. indivisible
- D. undisclosed
- A. trade
- B. closure
- C. purchase
- D. appointment
- A. The fate of the shop in Leeds is still unknown.
- B. Shipley Designs was founded almost 90 years ago.
- C. Customers can now take advantage of a great deal.
- D. All London locations are open seven days a week.
- A. will be adding
- B. had been adding
- C. must have added
- D. would have added


47. What is the purpose of the event?
- A. To interview candidates for a management position
- B. To celebrate the retirement of an employee
- C. To allow conference participants to network with one another
- D. To introduce a new company executive to employees
- A. Refreshments will be served.
- B. The president will give a speech.
- C. Financial reports will be distributed.
- D. The chief financial officer will receive an award.

49. What is most likely true about Mr. Hong’s account?
- A. It requires a new password.
- B. It was created on June 20.
- C. It was updated by a colleague of his.
- D. It has not been used in a few months.
- A. Reply to the e-mail
- B. Sign in before July 20
- C. Renew his annual membership
- D. Speak with a customer service agent

51. Why does Mr. Dakers contact HVAC Customer Service?
- A. To express displeasure over the quality of work
- B. To confirm that he will be available to work
- C. To ensure that a service will be provided as planned
- D. To cancel a service he no longer needs
- A. He has a question for his supervisor.
- B. He lives far away from his office.
- C. A technician should go to Mr. Dakers’ workplace.
- D. An afternoon appointment is unacceptable.

53. The word “ordinarily” in paragraph 1, line 1, is closest in meaning to
- A. dully
- B. typically
- C. acceptably
- D. minimally
- A. It recently promoted Ms. Hirano to Human Resources Director.
- B. It experienced some financial difficulties in recent months.
- C. It offers extended service hours between June and August.
- D. It has built a reputation among customers for its excellent service.
- A. April 28
- B. May 8
- C. June 1
- D. August 31

How does the Cirro model differ from the other new phone models?
- A. It took the longest time to develop.
- B. It comes with an additional tool.
- C. It includes expandable memory.
- D. It has a screen on the front and the back.
- A. The operating system
- B. The camera
- C. The screen
- D. The speaker
- A. In electronics shops
- B. In department stores
- C. At technical trade shows
- D. At the company’s online shop

59. What is Ms. Finley’s film project about?
- A. The life of a public figure
- B. The restoration of a historic landmark
- C. A town’s transformation over a period of time
- D. A manufacturing company’s innovative policies
- A. Attend a film screening
- B. Share their memories
- C. Provide constructive criticism
- D. Avoid entering an area during filming

61. For whom are the instructions most likely intended?
- A. Job applicants
- B. Management team members
- C. Professional writers
- D. Human resources staff
- A. The total number of words
- B. The quality of the writing
- C. Details about the writer’s education
- D. Examples of past challenges
- A. It is the ideal place for a summary of facts and details.
- B. It is the only paragraph that does not need careful proofreading.
- C. It should appear on the second page.
- D. It should be easily customizable.
- A. [1]
- B. [2]
- C. [3]
- D. [4]

65. What is the main purpose of the text-message chain?
- A. To determine an employee’s current availability
- B. To provide an update about a bridge
- C. To discuss whether an outside contractor is needed
- D. To thank a coworker for an in-depth report
- A. At a cafeteria
- B. At her office
- C. At the Crosley Bridge
- D. At a site in Lentox County
- A. He is Ms. Vega’s assistant.
- B. He plans to have lunch with Ms. Vega.
- C. He recently hired Ms. Jeon.
- D. He directs Ms. Jeon’s work.
- A. She is leaving a site now.
- B. She has to inspect another bridge.
- C. She intends to be at a meeting.
- D. She will arrive after her lunch break.

69. What is the purpose of the e-mail?
- A. To present a consulting opportunity
- B. To schedule a departmental meeting
- C. To announce an upcoming job opening
- D. To welcome a recently hired employee
- A. He meets regularly with Ms. Acro.
- B. He used to be a senior executive.
- C. He operates his own fashion business.
- D. He often serves on search committees.
- A. A payment schedule
- B. A list of required skills
- C. A collection of résumés
- D. A revised meeting agenda

72. What is indicated in the article about the upgrades to exhibits?
- A. They were completed ahead of schedule.
- B. They were designed by Arnsby Metal Manufacturing.
- C. They were demonstrated at a press conference.
- D. They led to an increase in ticket prices.
- A. She was recently named museum director.
- B. She meets with museum visitors in person.
- C. She designed some of the museum’s original displays.
- D. She previously worked for a technology company.
- A. Purchase items in the gift shop
- B. Sign up for a museum membership
- C. Visit a nearby historic neighborhood
- D. Post photos of their visit on social media
- A. [1]
- B. [2]
- C. [3]
- D. [4]

76. What do the vendors in booths 101 and 103 have in common?
- A. They use recycled materials exclusively.
- B. They have retail stores in Springdale.
- C. They make wall hangings.
- D. They sell items for the kitchen.
- A. It sells scented candles.
- B. It has a booth at the craft festival every year.
- C. Its items are also sold online.
- D. Its items contain parts of plants.
- A. To follow up on an offered service
- B. To place an order
- C. To outline a marketing strategy
- D. To propose a partnership
- A. At booth 101
- B. At booth 102
- C. At booth 104
- D. At booth 105
- A. It is an arts and crafts studio.
- B. It is near Mr. Cho’s home.
- C. It is on Broad Avenue.
- D. It is a publishing company.

81. What is suggested about Superra Cleaning?
- A. It uses environmentally friendly cleaning materials.
- B. It merged with a competing business.
- C. It is best known for its regular service packages.
- D. It has lowered the prices of its services.
- A. Supervised work teams
- B. Affordable long-term contracts
- C. Options for weekend service
- D. Discounts for first-time clients
- A. It released the results of a customer survey.
- B. It celebrated a business anniversary.
- C. It hired additional staff members.
- D. It published instructional content.
- A. He provided a team with his own cleaning materials.
- B. He had to cancel a cleaning service appointment.
- C. He was visited by a three-person cleaning team.
- D. He is a regular client of Superra Cleaning.
- A. directly
- B. exactly
- C. simply
- D. possibly

86. What is the purpose of the Web page?
- A. To announce a store’s sales event
- B. To explain a store’s policy
- C. To invite people to join a book club
- D. To collect used books for donation
- A. He is a famous person.
- B. He owns a restaurant.
- C. He repairs damaged books.
- D. He is a regular customer of Beachside Used Books.
- A. The picture books
- B. The science fiction books
- C. The classic novels
- D. The cookbooks
- A. He learned how to cook from his grandmother.
- B. He recommended Beachside Used Books to a friend.
- C. He often takes his son to the library.
- D. He oversees a charity organization.
- A. On Tuesday
- B. On Wednesday
- C. On Saturday
- D. On Sunday

91. Why did Ms. Seung write the e-mail?
- A. To recommend a job applicant
- B. To respond to a customer inquiry
- C. To outline a plan for a new staff member
- D. To approve an employee’s vacation time
- A. A student at Northburg University
- B. A sales agent from Zelehost, Inc.
- C. A client of Dorfax Industries
- D. An administrative assistant at Edwil Durables, Inc.
- A. Mr. Faraci
- B. Ms. Gazda
- C. Ms. Lake
- D. Mr. Martin
- A. The company has several buildings.
- B. An operator directs each incoming call.
- C. One director leads two divisions.
- D. Some directors share an office.
- A. He is a new team member.
- B. He returned from a trip in time to meet Mr. Rein.
- C. He was recently promoted.
- D. He works in the human resources department.

96. What is mentioned in the article about Blue Lapis?
- A. Its work can serve many business purposes.
- B. Its pricing is lower than that of its competitors.
- C. It has a new chief executive officer.
- D. It is hiring several video editors.
- A. Call the association’s office
- B. Take a test online
- C. Participate in an interview
- D. Submit professional references
- A. To show progress on a project
- B. To conduct a safety inspection
- C. To find an ideal route for a highway
- D. To map the land features in an area
- A. She has worked with Ms. Shabangu for many years.
- B. She is a construction supervisor with Lunsklip Construction.
- C. She registered some equipment with an aviation authority.
- D. She is a flight examiner.
- A. It did not suggest plans for the video.
- B. It will not need to pay an additional hourly fee.
- C. It is in a partnership with Kwanduma Realty Ltd.
- D. It is a new client of Blue Lapis.
