- A. permanent
- B. final
- C. eventual
- D. current
- A. is interviewed
- B. interviewing
- C. are interviewed
- D. interview
- A. frequency
- B. frequent
- C. more frequently
- D. frequently
- A. suggested
- B. informed
- C. notified
- D. advised
- A. unless
- B. despite
- C. whether
- D. instead
- A. prompt
- B. promptness
- C. promptly
- D. prompting
- A. description
- B. descriptive
- C. descriptively
- D. describing
- A. be returning
- B. be returned
- C. to return
- D. returned
- A. for the purpose of
- B. even though
- C. for instance
- D. in order to
- A. selection
- B. selecting
- C. selective
- D. selected
- A. himself
- B. yourselves
- C. themselves
- D. itself
- A. arrive
- B. reach
- C. conclude
- D. settle
- A. successfully
- B. success
- C. successor
- D. successful
- A. responsibility
- B. responsible
- C. responsibly
- D. responds
- A. reminder
- B. privilege
- C. requirement
- D. reward
- A. anticipate
- B. accommodate
- C. compensate
- D. reschedule
- A. referred
- B. reference
- C. referring
- D. references
- A. replaceable
- B. replacement
- C. replacing
- D. replaced
- A. who
- B. whom
- C. whose
- D. their
- A. decrease
- B. standstill
- C. minimum
- D. reduction
- A. provided
- B. charged
- C. granted
- D. handed
- A. anticipate
- B. coordinate
- C. participate
- D. compensate
- A. consistency
- B. consistently
- C. consistent
- D. more consistent
- A. objections
- B. inquiries
- C. reminders
- D. instructions
- A. breakdown
- B. estimate
- C. reminder
- D. copy
- A. stop
- B. route
- C. seat
- D. step
- A. hesitant
- B. premature
- C. reluctant
- D. provisional
- A. at length
- B. on hand
- C. in return
- D. as follows
- A. considerably
- B. considerable
- C. consideration
- D. considers
- A. inspect
- B. inspecting
- C. inspection
- D. inspected
GLENMORE, June 8. A school-supply drive at Stonebridge Grocers, a company whose ten stores --(131)-- in neighborhoods across the city, closed on Friday with 6,200 items collected, far above its goal of 4,000. Nearly 900 --(132)-- that had not taken part in earlier years contributed.
Donations were left in bins at store entrances over six weeks, and the drive's forty volunteers, working after hours, sorted them into 200 boxes that teachers can open when classes begin. The company's sixty employees also helped, mainly to check the count. "Residents responded --(133)-- to a simple request," said Adele Kessler, who coordinated the drive.
The boxes will be delivered to twelve elementary schools in August, which will give teachers time to prepare before the new term. --(134)--. Those two items, she added, run short most often in the middle of the year.
- A. operates
- B. operating
- C. operate
- D. operational
- A. volunteers
- B. households
- C. employees
- D. schools
- A. warm
- B. warmth
- C. warmed
- D. warmly
- A. Ms. Kessler thanked the volunteers who gave up their evenings to fill the boxes
- B. Stonebridge Grocers will open two more stores in the district early next spring
- C. Teachers at the twelve schools will report on how the donated supplies were used
- D. Ms. Kessler said one bin will stay open all year for notebooks and pencils
From: Raymond Fiske, Delaney Office Systems
To: Beatrice Lundgren
Date: March 5
Subject: Service call follow-up
Dear Ms. Lundgren,
Thank you for reporting the repeated stoppages of the copier in your reception area. --(135)--. That inspection identified a worn roller in the paper tray, not any staff error, as the cause.
The replacement roller has been ordered. Our technician will return on March 13 to fit it, and the work will be covered by your current service agreement.
In the meantime, we will deliver a --(136)-- model on Friday so your daily work is not interrupted. Its paper tray is smaller than the one on your own machine, so we advise your staff to --(137)-- the tray each morning.
Please confirm that the loading entrance will be open Friday morning and tell us who will admit our driver. We also recommend --(138)-- the space around the copier beforehand.
I apologize for the disruption and can be reached at the number below.
Sincerely,
Raymond Fiske
Service Coordinator, Delaney Office Systems
- A. Staff members should check the paper tray before each print job
- B. Our own technician will inspect the machine later this month
- C. A technician from our team examined the unit on site last week
- D. Other clients have reported a similar problem in recent weeks
- A. comparable
- B. comparably
- C. compares
- D. compared
- A. reorder
- B. refill
- C. reset
- D. remove
- A. clearing
- B. to clear
- C. cleared
- D. clear
- A. appliances
- B. fixtures
- C. furnishings
- D. shelves
- A. attracted
- B. attracts
- C. had attracted
- D. have attracted
- A. Your first month in the space will then be rent-free
- B. Heating and water are covered by the monthly rate
- C. The previous tenant left the walls freshly painted
- D. Shorter leases are the only option we now offer here
- A. Affordably
- B. Affordability
- C. Afford
- D. Affordable
From: Joyce Underhill
To: Olivia Abbott
Date: March 27
Subject: Your application
Dear Ms. Abbott,
Thank you for applying for the position of purchasing assistant. The review of your documents --(143)-- on Tuesday, and I am pleased to inform you that your application has advanced to the second stage.
The next stage is an interview with three department managers. Please bring the certificates listed in your application and tell us if you need special arrangements.
On the day, please report to the reception desk in our main lobby. --(144)--. A staff member will then collect the completed form and take you to the meeting room.
Three times are open on April 14 and 15. You may choose the one that suits you best. The managers are unavailable after that week. --(145)--, your reply must reach us by Friday, April 3.
Your --(146)-- time will be confirmed as soon as your reply reaches me.
Sincerely,
Joyce Underhill
Personnel Coordinator
Wexford Manufacturing
- A. were completed
- B. was completed
- C. will be completed
- D. completing
- A. The receptionist will ask you to fill out a visitor form
- B. Our main lobby is on the north side of the new building
- C. A large number of applications arrived this past spring
- D. A message confirming the time will be sent to you soon
- A. Even so
- B. Instead
- C. For that reason
- D. Similarly
- A. usual
- B. spare
- C. preferred
- D. assigned
MEMO
To: Reviewing Desks
From: Hollis Marsden, Central Office
Date: March 3
Subject: Staff Handbook, revised draft
The revised draft of the Staff Handbook is going to each desk for reading before 400 copies are printed. Please read the draft, mark any wording that needs correcting, and pass the packet on in the order shown in the table below, which also records who has already read it.
| Position | Desk | Initials | Date received |
|---|---|---|---|
| 1 | Accounts | R.T. | March 4 |
| 2 | Facilities | D.M. | March 6 |
| 3 | Purchasing | ||
| 4 | Training |
Reviewers may correct wording and figures and note any missing section, but they are not asked to sign the final page as read.
Please be aware that the Purchasing desk is unstaffed this week, so that position is to be passed over. If the Training desk finds that any figure has been changed, a further reading by Accounts will be added.
Please return the packet by March 13. Once the remaining positions are complete, leave it with the records office on the second floor.
- A. To record where the finished packet is filed
- B. To collect suggested changes before copies are produced
- C. To confirm that every desk has signed the draft
- D. To approve the number of copies to be printed
- A. Deliver the packet to the records office
- B. Pass the packet to the Training desk
- C. Add initials to the grid for Facilities
- D. Arrange another reading by the Accounts desk
Newbold Print Works, Stored Materials Section
Storage file: SM-1140
Free storage period ends: June 30
Dear Account Holder,
After your most recent job, the items listed below were kept on file so that the same printing could be repeated later without new setup work. Free storage of both items ends on June 30.
Printing plates, folded brochure order
Cutting template, presentation folder order
You may keep these items in our care after that date for $6 per item each month, or you may pick them up from our service counter at no charge. Photographic negatives, however, cannot be kept beyond the storage period and must be picked up in person. Items that are neither extended nor picked up will be recycled.
Please mark your choice on the enclosed slip and return it to this office by June 20. If nothing reaches us by that date, disposal will proceed automatically.
Nora Kaczmarek
Account Services Supervisor, Stored Materials Section
Enclosure: storage reply slip
- A. Employees who manage the company's stored materials
- B. Customers whose photographic negatives are held
- C. Clients who have placed printing orders previously
- D. Suppliers who deliver plates to the company
- A. Arrange the recycling of unwanted plates
- B. Return a completed form by a stated date
- C. Pay a monthly charge for extra storage
- D. Pick up photographic negatives from the counter
