From: Lucille Barrett
To: Douglas Cavanaugh
Date: March 4
Subject: Order 7431

Dear Mr. Cavanaugh,

Order 7431, our quarterly order of copier supplies, arrived on Monday. By midday our clerk had been --(131)-- each carton against the packing list. The paper arrived in full. However, the shipment held only two of the six boxes of --(132)-- that we ordered.

Two boxes will not cover the reports our staff print next week. Could you therefore arrange for the four missing boxes to be sent? --(133)--. They must reach us --(134)-- March 10, when the printing begins. Otherwise we must buy the balance locally.

Please confirm the dispatch and bill us only for the two boxes received. One carton held desk lamps we never ordered. We have set it aside unopened. Please advise how to return it.

Thank you.

Sincerely,
Lucille Barrett
Office Manager

February 12
Ms. Beverly Moss
Bellamy Consulting
318 Glenmore Avenue
Millbrook, OH 45011

Dear Ms. Moss:

Kellerman Property Management conducts a full-building evacuation drill at Ardmore Tower twice each year. --(135)--. The alarm will sound, occupants will leave by the nearest stairwell, and an all-clear will follow once each floor has been checked.

Beforehand, please brief your staff and clear the corridors. Stairwell doors must stay unobstructed to permit the orderly --(136)-- of all occupants. Please also review the floor plan posted beside each elevator, which marks the courtyard --(137)-- to serve as the assembly point.

Elevators will be out of service during the drill, but telephone lines will operate as usual. Please consider --(138)-- two members of your staff for the role of floor coordinator. The names you send us by February 27 will be posted in each lobby. Our office will train the coordinators. Thank you for your cooperation.

Sincerely,
Dennis Vandenberg
Building Operations Manager

Our spring renewal period ended last Friday, and call volume was the heaviest on record here. Even so, the team met every service target, and many of you worked extra shifts and longer hours. Results for each group --(139)-- in a separate report. That report is being prepared now and will be posted on Monday.

Two extra paid days off may now be taken on the --(140)-- dates listed on the sign-up sheet in the break room. In recognition of that --(141)--, every full-time agent is eligible. Please add your name and preferred date by June 20, after which unclaimed days lapse.

--(142)--. Anyone whose first choice is already full will be offered the next open date. Thank you again for handling the period so calmly. Questions may go to Victor Almeida in staffing.

From: Registration Office, Sutton Training Institute
To: Daniel Zamora
Date: April 9
Subject: Correction to your seminar confirmation

Dear Mr. Zamora,

On April 2 this office sent you a confirmation for the Effective Negotiation Seminar on May 6. One detail in that message was not correct. Our staff --(143)-- your place in the afternoon program to Session B since that confirmation went out. Session B was the choice marked on your registration form.

The replacement pass that is attached to this message is issued in --(144)-- name and cannot be used by anyone else.

--(145)--. For that reason, please destroy it rather than bringing it on the day.

The start time and the meeting building remain as previously advised. Please confirm before April 18 that the new pass has reached you. Otherwise your name cannot be added to the desk list.

We apologize for this inconvenience. Thank you for your prompt --(146)--.

Sincerely,
Evelyn Bruno
Registration Office, Sutton Training Institute

From: Ruth Nakamura
To: Registrations Desk, Trenholm Office Systems
Date: April 22
Subject: Product coverage registration

Dear Registrations Desk,

I am writing to register the desk I purchased from your company this month so that its coverage can begin. The details of my purchase are as follows:

Item: Model TX-640 adjustable-height desk
Order reference: 55-1902
Date of purchase: April 4

The desk will be used in my business office. I would like to add the extended parts coverage, which provides three additional years of protection and which I understand you offer only for items kept at a business address. However, I do not wish to receive the product information you send by mail four times a year.

Your instructions state that coverage takes effect only if registration details reach you within 30 days of the purchase date, so I am sending them today. Please let me know if you need anything further from me.

Sincerely,
Ruth Nakamura

Communications Support Office

Changes to Internal Extension Numbers

The internal extension numbers of the units listed below are being replaced during March. Employees should use the table to find the replacement number for each unit.

Calls placed to a current extension will still reach the correct unit until March 31. Those numbers will not connect after that date.

Printed desk listings showing the new numbers may be picked up from the mail room on the fourth floor.

Questions about this notice should be directed to the Communications Help Desk in Room 305.