TOEIC LR Collection 2 Test 10 – Reading part 2
Câu 1 Nhận biết

Wembridge Civic Hall

Notice of Rental Charges

The charges shown in the table below apply to reservations of the hall's spaces from April 1 through September 30. Any local group or business may reserve a space, and all spaces are rented by the hour.

Space Capacity Hourly charge (day / evening)
Main Hall 200 $40 / $52
Lower Hall 90 $26 / $34
Committee Room 30 $18 / $24
Rehearsal Room 40 $20, evening only

Use of the projection and sound equipment is included in the charge for the Committee Room, while for the other spaces it is available at an added charge. A refundable deposit of $50 is payable with every reservation. A reservation may be canceled without loss of the deposit as long as the office is notified at least ten days in advance.

Reservations may be made in person or by telephone through the Hall Bookings Office.

Hall Bookings Office
Wembridge Civic Hall

What is the purpose of the notice?

  • A.
    To set out what the use of each space costs
  • B.
    To explain how a deposit may be returned in full
  • C.
    To invite local groups to become hall members
  • D.
    To advertise equipment for rent at an added cost
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Câu 2 Nhận biết
What is indicated about the Committee Room?

  • A.
    Its capacity is the greatest of the four spaces
  • B.
    Its rate includes the use of certain equipment
  • C.
    Its use is limited to evening hours
  • D.
    Its deposit is larger than for other spaces
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Câu 3 Nhận biết

TO: All employees
FROM: Naomi Steiner, Administration Team
DATE: March 4
SUBJECT: Shared magazine subscriptions

Our nine shared magazine subscriptions end their twelve-month term in April, and each will continue only where recorded staff use justifies the cost. Copies circulate through the second-floor reading corner, and earlier issues remain available on request.

The decision will rest on a simple count: a title logged by six or more readers will be renewed, and any title below that figure will be withdrawn. Our administrative assistant will total the logs for the management team. No title has been dropped yet, and once decisions are announced, anyone who would like a withdrawn title reconsidered may write to me.

To make that count possible, please mark every title you have read this year on the log beside the shelves by March 21. If you have any questions, please call me at extension 342.

Naomi Steiner
Administration Team

Why was the memo sent to the staff?

  • A.
    To remind staff that past issues can still be obtained
  • B.
    To pass readership figures on to the management team
  • C.
    To announce which titles have already been dropped
  • D.
    To explain how continued subscriptions will be decided
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Câu 4 Nhận biết
What are employees asked to do?

  • A.
    Compile the totals for each magazine
  • B.
    Record which magazines they have read
  • C.
    Ask that a withdrawn title be reconsidered
  • D.
    Return copies to the reading corner
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Câu 5 Nhận biết

Lakemont Regional Business Association

Membership | Events | Annual Conference | Contact

Members are invited to propose a short presentation for this year's Annual Members Conference on May 9. All conference sessions will be held at Stonebridge Conference Center. The welcome dinner on the previous evening is held at the Riverbend Hotel. Any member in good standing may put forward one proposal, and only twelve speaking slots are available. Each proposal should be for one of the two presentation formats set out below.

Format Length of slot Suitable for
Short Talk* 15 minutes A single practical idea drawn from your own work
Case Study Talk* 25 minutes A longer account supported by handouts or slides

*An additional 10 minutes for audience questions follows every slot, whichever format is chosen.

To put forward a proposal, please follow these steps.

1. Send your proposal to proposals@lakemontrba.org, or leave a printed copy at the Hillcrest Street office.

2. Include the title, your chosen format, and a summary of no more than 150 words.

3. Make sure your proposal arrives by March 6.

Once the closing date has passed, the Conference Program Committee reviews all proposals together, and every member who submitted one is informed of the decision by March 20.

Page updated February 2. Questions about the conference may be sent to the Member Support Office at info@lakemontrba.org.

What is indicated about the presentation proposals?

  • A.
    They may be submitted at any point during the year.
  • B.
    They are ranked by a vote of the full membership.
  • C.
    They are all considered after a single closing date.
  • D.
    They are all guaranteed a place on the program.
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Câu 6 Nhận biết
Where will the talks by selected members take place?

  • A.
    At the Riverbend Hotel
  • B.
    At Stonebridge Conference Center
  • C.
    At the Hillcrest Street office
  • D.
    At the Member Support Office
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Câu 7 Nhận biết
How much time in total is allowed for a member who chooses the Case Study Talk format?

  • A.
    10 minutes
  • B.
    15 minutes
  • C.
    25 minutes
  • D.
    35 minutes
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Câu 8 Nhận biết

Larkfield Bookkeeping Services
Quotations Section

March 4

Ms. Rita Okafor, Owner
Pinehurst Cycle Repair
17 Alder Road

Re: Quotation Q-4127 for bookkeeping services

Dear Ms. Okafor:

Thank you for asking us to quote for regular support with your business records. This quotation covers your premises at 17 Alder Road, and the charges for the work are set out in the table below.

Item of work How often Monthly amount
Pickup of receipts and invoices from the client's premises Every two weeks $60
Entry of transactions into the account records Monthly $95
Preparation of a summary statement Monthly $70
Filing of processed papers in labeled folders Monthly $25
Total $250

Two items are not included in the total above. The calculation of employee wages is charged at an hourly rate, and the correction of records prepared elsewhere is quoted separately.

Before we begin, please deliver your bank statements for the previous three months to us at least one week before the first pickup. Papers we pick up from you are sorted and entered at our own office and are then returned at the next pickup at no extra charge.

The amounts shown hold until April 30, after which a revised quotation will be issued. They are based on the frequencies listed in the table, and we would be glad to prepare a quotation for another pickup frequency on request. To accept, please sign a copy of this letter and return it to the Quotations Section by April 30, quoting reference Q-4127.

Sincerely,

Daniel Hart
Quotations Section
Larkfield Bookkeeping Services

What is indicated about Larkfield Bookkeeping Services?

  • A.
    It obtains the needed bank statements on its own.
  • B.
    It performs every listed task at the client's site.
  • C.
    It has quoted for more than one client location.
  • D.
    It processes the papers it picks up away from the client's site.
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Câu 9 Nhận biết
What is NOT covered by the quoted monthly amount?

  • A.
    Picking up receipts at the client's shop
  • B.
    Working out the pay owed to employees
  • C.
    Bringing processed papers back to the client
  • D.
    Placing finished documents into marked folders
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Câu 10 Nhận biết
According to the letter, what may the client ask for?

  • A.
    A price based on a different pickup schedule
  • B.
    A later deadline for accepting the offer
  • C.
    A visit to pick up the required bank statements
  • D.
    A reduction in the total monthly charge
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Câu 11 Nhận biết

Waverly Coach Lines
Lost and Found Office
14 Barrow Lane, Sedgwick

March 5
Ms. Deborah Nunes
9 Cardinal Court, Sedgwick

Subject: Report reference LP-4820

Dear Ms. Nunes:

An item matching the description in the report you filed through our website on the evening of March 3 has been recovered and placed in storage. Items handed in at ticket offices, on platforms, and on board our buses all reach this office within two business days, and our record of the bag appears below.

RECORD DETAILS
Reference: LP-4820
Item: canvas shoulder bag
Service: Route 27, 8:15 P.M. departure
Recovered: March 4, 7:10 A.M., by cleaning staff
Held at: Sedgwick counter

To pick up the bag, please bring photo identification and this letter showing the reference number to our counter, which is open Monday through Friday from 9:00 A.M. to 4:30 P.M. Stored items are labeled with that number only, and counter staff cannot search by description. The bag will be held until April 3. Unclaimed property is then moved to a central storage facility so that counter space stays available.

If a visit is inconvenient, we can forward the bag instead. Forwarding costs $8 for small items and $15 for items too large for a standard mailing box, and payment must reach us before the item is sent.

Sincerely,
Lost and Found Supervisor

What is implied about Ms. Nunes?

  • A.
    She reported the missing bag in person at the counter.
  • B.
    She travels on the Route 27 evening service regularly.
  • C.
    She learned of the recovery before filing her report.
  • D.
    She reported her loss before the bag was found.
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Câu 12 Nhận biết
Why is Ms. Nunes asked to bring the letter with her?

  • A.
    To allow staff to identify the item being held.
  • B.
    To confirm that the holding period has not ended.
  • C.
    To prove that the forwarding charge has been paid.
  • D.
    To show which bus service the bag was left on.
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Câu 13 Nhận biết
What is indicated about the Lost and Found Office?

  • A.
    It takes in items found in several kinds of places.
  • B.
    It delivers items to claimants at no extra charge.
  • C.
    It is open for pickup every day of the week.
  • D.
    It moves stored items to a storage facility within two days.
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Câu 14 Nhận biết

Kingsley Court Property Management Office

Water Service Interruption: Pipe Replacement Work

Reference: WM-3075
Posted: April 14

The pipes that carry water to the upper floors are worn out and will be replaced next month. Each pipe feeds one group of floors, so the water will be turned off one group at a time. The work will run from Monday, May 5, through Thursday, May 8. To see when your floor will be affected, check your floor group in the schedule below, which also names the restroom and drinking water point to use while your water is off.

Floor group Date and hours without water Substitute restroom Drinking water point
Floors 2 to 4 Monday, May 5, 8:00 A.M. to 4:00 P.M. Floor 6 Lobby station
Floors 5 to 7 Tuesday, May 6, 8:00 A.M. to 4:00 P.M. Floor 3 Lobby station
Floors 8 to 10 * Wednesday, May 7, 8:00 A.M. to 4:00 P.M. Floor 3 Floor 2 station

* Floors 8 to 10: because two valves must be replaced in this group, water will be off again on Thursday, May 8, from 8:00 A.M. until noon.

Only the following will be provided during the work:

- Drinking water in sealed containers at both substitute water points
- Cleaning of the substitute restrooms at midday and again at closing
- Signs at each elevator landing directing occupants to the replacement facilities

By 4:00 P.M. on the day before your group's date, please draw enough water for kitchen and cleaning use, since taps on your floor will not operate once the valves are closed. If your floor is not listed above, report the omission to the help desk at the extension below.

Help desk extension: 2140
Posted at: the main lobby board and every elevator landing
Issued by: Property Manager, Kingsley Court Property Management Office

What is the purpose of the notice?

  • A.
    To ask occupants to report water taps that are not working
  • B.
    To introduce a new drinking water station in the building lobby
  • C.
    To tell occupants when water will be off and what replaces it
  • D.
    To announce that certain floors will be closed to occupants
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Câu 15 Nhận biết
In the notice, the word "feeds" is closest in meaning to

  • A.
    supplies
  • B.
    nourishes
  • C.
    inserts
  • D.
    encourages
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Câu 16 Nhận biết
What is indicated about the interruption for Floors 8 to 10?

  • A.
    Occupants will use the substitute restroom on Floor 6.
  • B.
    Work on these floors will be completed on Wednesday.
  • C.
    The interruption will end at noon on Wednesday.
  • D.
    Water will be unavailable there on two separate days.
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Câu 17 Nhận biết
What is NOT mentioned as something the management office will supply during the work?

  • A.
    Packaged water at the two temporary supply points
  • B.
    Cleaning of the shared facilities twice each day
  • C.
    Temporary toilet units set up outside the building
  • D.
    Direction notices posted by the elevators on every floor
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Câu 18 Nhận biết

To: Teresa Mancini
From: Marion Wilkes, Placements Desk, Rushden Employment Services
Date: May 30
Subject: Your assignments for June 9 to June 13

Dear Ms. Mancini,

I am writing about your assignments for the period from Monday, June 9, to Friday, June 13. The assignments listed below have been allocated to you from the availability form you submitted last month.

Day Location Task category Hours Allowance
Monday Colwyn Street Office Reception desk 7
Tuesday Ambleford Warehouse Order packing 8
Wednesday Redhill Warehouse Stock counting 6 *
Thursday Ambleford Warehouse Order packing 8
Friday Thornleigh Trade Center Stock counting 5 *

* An allowance for travel is added to the assignments marked in the final column. These are at locations more than 15 miles from the address held on your registration record.

On your first day at Colwyn Street Office, please report to Victor Bergstrom at the service entrance, where he will issue an entry pass and show you the work area. At the end of each week, ask the supervisor on duty to sign your hours record. If you cannot attend an allocated assignment, notify this office at least 48 hours beforehand. Please also note that your safety training record, completed when you registered, is held on file here and remains valid until March 31.

Please check every entry against your own record and report any error to the Placements Desk before Friday, June 6. If any entry is changed, a replacement schedule will be issued.

Sincerely,
Marion Wilkes
Placements Desk
Rushden Employment Services

Why was the e-mail sent to Ms. Mancini?

  • A.
    To gather her availability for the coming weeks
  • B.
    To confirm the work she has been allocated
  • C.
    To correct the hours recorded for a completed week
  • D.
    To explain when a travel payment is added
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Câu 19 Nhận biết
What is indicated about Rushden Employment Services?

  • A.
    It adds a travel payment to every assignment it allocates
  • B.
    It keeps workers' training records for one year
  • C.
    It pays extra for assignments at more distant locations
  • D.
    It asks for 48 hours' notice of an error in an entry
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Câu 20 Nhận biết
What is indicated about Ms. Mancini?

  • A.
    She will work the same number of hours every day
  • B.
    She has not yet registered with the employment agency
  • C.
    She will carry out the same type of task all week
  • D.
    She will work at one location on two separate days
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Câu 21 Nhận biết
Who most likely is Victor Bergstrom?

  • A.
    A placements officer at the employment agency
  • B.
    A temporary worker on the same assignment
  • C.
    A staff member at the Colwyn Street Office
  • D.
    A driver who delivers goods to the site
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Câu 22 Nhận biết

Office Services channel — Monday, October 6

Janine Alcott (9:04 A.M.): Our new team member starts on Monday, October 13. The desk and telephone are ready, but there's no computer. Where are the spare machines kept?

Emmett Duarte (9:09 A.M.): Two are in the cabinet next to the print room. I can bring one up after lunch. Purchasing has not ordered new ones this quarter.

Warren Dockery (9:13 A.M.): Only one of the two can be used. I keep the equipment records and check each machine's registration before it is issued. The other came back in July and was never registered again, so the network will refuse it.

Janine Alcott (9:17 A.M.): How do we get the registered one out? I thought that cabinet stayed locked.

Warren Dockery (9:21 A.M.): It does. Harriet Vasquez holds the key and the issue log, and nothing leaves it without her signature. Leave that part with me.

Emmett Duarte (9:24 A.M.): I'm on the third floor this afternoon anyway. I could ask Harriet for the key.

Warren Dockery (9:25 A.M.): Save yourself the trip.

Sylvia Marchetti (9:30 A.M.): I'll do the setup. I'm at an off-site training session all day Thursday, so I'll get the machine onto the desk on Wednesday evening instead.

Who most likely is Mr. Dockery?

  • A.
    An employee who monitors the status of company equipment
  • B.
    An employee who prepares workspaces for new hires
  • C.
    An employee who controls access to a storage cabinet
  • D.
    An employee who purchases new office equipment
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Câu 23 Nhận biết
Why will Mr. Dockery contact Ms. Vasquez?

  • A.
    To confirm that a new machine connects properly
  • B.
    To arrange for a spare machine to be carried upstairs
  • C.
    To get permission to take a computer from the cabinet
  • D.
    To obtain a copy of the equipment issue log
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Câu 24 Nhận biết
What is likely to happen on October 8?

  • A.
    A new team member will begin work at the company.
  • B.
    A computer will be moved to a new employee's desk.
  • C.
    An unregistered computer will be connected to the network.
  • D.
    An off-site training session will be moved to another day.
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Câu 25 Nhận biết
At 9:25 A.M., what does Mr. Dockery mean when he writes, "Save yourself the trip"?

  • A.
    Mr. Duarte should not visit the third floor this afternoon.
  • B.
    Mr. Duarte should bring up the other spare machine.
  • C.
    Mr. Duarte may not ask Ms. Vasquez for the key.
  • D.
    Mr. Duarte's help with the key is not needed.
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Câu 26 Nhận biết

Subject: Outcome of your Workplace Borrowing Program application
Reference: WB-3072

Dear Personnel Coordinator,

Thank you for the application from Everdon Instruments for admission to our Workplace Borrowing Program. After reviewing it, we are able to enroll your organization for one year, and cards for individual employees can be prepared as soon as the remaining paperwork reaches us.

Two steps remain before borrowing can begin: please return the signed list of cardholders to this office, and arrange for one authorized employee to collect the cards in person at the Pelham Branch, the location designated for your organization. Both steps must be completed by March 14.

Your application asked for twelve cards. The number of cards available to a single organization differs from branch to branch, and the figure for your designated branch is shown in the attached directory.

You also asked about the training and careers section, which is not available at every branch. Cards issued at Pelham may be used anywhere in our service, so please use the directory to find a branch that keeps that section. Since your employees are able to visit only on Saturday mornings, please compare opening hours as well.

If anything in the directory is unclear, write to me directly.

Sincerely,
Neville Ibarra
Library Services Officer
Kirkstead Regional Library Service

Attachment: Branch Service Directory. Replies to scheme@kirksteadlibraries.org.

----------------------

Branch Service Directory

The entries below apply to organizations enrolled in the Workplace Borrowing Program.

Branch Opening hours Training and careers section Staff cards per organization Group visit arrangement
Weyburn Monday to Friday, 9 A.M. to 5 P.M. Available 10 Reserve the meeting room at least two weeks in advance.
Pelham Monday to Saturday, 9 A.M. to 6 P.M. Not available 8 Group visits must be booked with the branch manager.
Ingleton Tuesday to Saturday, 10 A.M. to 7 P.M. Not available 15 Confirm dates by e-mail three weeks ahead.
Radbourne Wednesday to Saturday, 10 A.M. to 4 P.M. Available 6 Group sessions need prior approval from the branch desk.

Staff cards are valid for one year and must be renewed at the branch that issued them.

What is one purpose of the e-mail?

  • A.
    To acknowledge receipt of a signed cardholder list
  • B.
    To point out an error in the attached directory
  • C.
    To confirm an organization's acceptance into a program
  • D.
    To report that a service has ended at all branches
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Câu 27 Nhận biết
In the e-mail, the word "collect" in paragraph 2, line 2, is closest in meaning to

  • A.
    assemble
  • B.
    pick up
  • C.
    request
  • D.
    deliver
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Câu 28 Nhận biết
What is indicated about Everdon Instruments?

  • A.
    It will receive fifteen cards for its employees.
  • B.
    It will be given all twelve cards it asked for.
  • C.
    It will receive fewer cards than it requested.
  • D.
    It must give three weeks' notice to obtain cards.
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Câu 29 Nhận biết
Which branch will Everdon Instruments' employees most likely visit to use the section they asked about?

  • A.
    Weyburn
  • B.
    Pelham
  • C.
    Ingleton
  • D.
    Radbourne
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Câu 30 Nhận biết
According to the directory, what do all four branches have in common?

  • A.
    They require group visits to be arranged in advance.
  • B.
    They limit each organization to ten staff cards.
  • C.
    They provide access to the training and careers section.
  • D.
    They renew staff cards issued at any other branch.
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Câu 31 Nhận biết

Date: March 14
To: Ms. Helen Quintero, Office Manager, Winsford Insurance Brokers
Copy: Warehouse Storage Desk
From: Leonard Osgood, Culverton Furnishings
Subject: Delivery of March 12 - outstanding items

Dear Ms. Quintero,

Our crew visited your offices on Tuesday, March 12, but the visit could not be completed. Part of your order is back at our warehouse, and one item of information from you is needed before we can deliver it.

The smaller items were carried in through the main door and signed for. The larger items could not be moved into the building and were returned the same afternoon.

What we need now depends on the cause the crew marked on the notice left with your staff. If the service entrance or loading bay could not be used, please send us the access permit number issued by your building's property manager. We will book the bay ourselves. If instead no employee was authorized to sign, please send us the name of a second person who may accept goods at your address.

There will be no second delivery charge, and the crew can arrive at 7:00 A.M., before your office opens, if that is easier. Returned items are held at the warehouse only for the free period shown on the notice. After that period they go back into general stock and must be ordered again. Please reply within five business days, quoting the reference below.

Sincerely,
Leonard Osgood
Distribution Coordinator
Dispatch Office

Case reference: CN-5271
Dispatch office hours: Monday to Friday, 8:00 A.M. to 4:30 P.M.

----------------------

Delivery Attempt Notice

Reference no.: CN-5271
Attempt: 2 (first attempt March 5)
Crew arrived: 9:40 A.M.
Crew left: 10:15 A.M.

Cause (one box marked):
[ ] 1. Premises closed on arrival
[X] 2. Service entrance or loading bay not accessible (permit or key needed)
[ ] 3. No one authorized to sign for goods
[ ] 4. Delivery address incomplete on order

Items:
Office chairs (4) - handed over
Desk lamps, boxed (4) - handed over
Writing desks (3) - returned to warehouse
Meeting table (1) - returned to warehouse

Next steps:
Boxes 1 or 2 (building access): reply to the dispatch office message.
Boxes 3 or 4 (order records): call the warehouse.

Crew note (handwritten): Rear gate locked again. Reception could not open it, so the large pieces stayed on the van.
Crew signature: R. Halloran

Returned goods are held free for 14 days from arrival at the warehouse. To pick them up yourself, bring this notice and a signed copy of the order.

What is the purpose of the e-mail?

  • A.
    To obtain information needed to complete a delivery
  • B.
    To confirm the time arranged for a second visit
  • C.
    To apologize for an extra charge on an order
  • D.
    To arrange for a customer to pick up an order
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Câu 32 Nhận biết
According to the e-mail, what does Culverton Furnishings offer to do?

  • A.
    Store the returned furniture for an unlimited period
  • B.
    Deliver the outstanding items to another address
  • C.
    Deliver the outstanding items before the workday begins
  • D.
    Deliver the remaining items on a Saturday morning
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Câu 33 Nhận biết
According to the documents, what will most likely happen to the meeting table if Ms. Quintero does not respond?

  • A.
    It will be signed for by a member of the office staff.
  • B.
    It will be stored free of charge for five business days.
  • C.
    It will be delivered on the crew's next visit to the area.
  • D.
    It will be placed back in the supplier's general stock.
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Câu 34 Nhận biết
What is suggested about the problem the crew recorded on the notice?

  • A.
    It was caused by an error in the customer's order.
  • B.
    It had also arisen during a previous visit.
  • C.
    It was resolved by a member of the reception staff.
  • D.
    It kept the crew waiting for most of the morning.
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Câu 35 Nhận biết
What must Ms. Quintero send to Culverton Furnishings?

  • A.
    The name of a second authorized employee
  • B.
    A signed copy of the original order
  • C.
    A reservation for the building's loading bay
  • D.
    A permit number from the property manager
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Câu 36 Nhận biết

From: Gordon Tierney, Show Services Desk
To: Frances Gutierrez, Office Manager, Rowan Textiles
Date: October 6
Subject: Participation package now active
Booking reference: LH-2731
Enclosure: Arrangements schedule

Dear Ms. Gutierrez,

Your participation package for the Ludlow Home and Interiors Show is now active. The enclosed schedule gives access times, locations and the studio session allocated to your stand. Studio sessions are limited, and slots are filled in the order in which bookings reached us.

Please confirm by October 10 how many staff passes your stand will require. We also ask you to note the delivery cutoff on the build day, which is shown at the foot of the schedule.

Questions about the schedule come to this desk. Parking permits are handled by the venue office.

Gordon Tierney
Show Services Coordinator
Show Services Desk
Desk hours: 9:00 A.M. to 4:30 P.M., Monday through Friday

----------------------

To: Show Services Desk
From: Frances Gutierrez
Sent: October 6, 2:40 P.M.
Re: Participation package now active (LH-2731)

Dear Show Services Coordinator,

Thank you for the confirmation. The number of staff passes we need now stands at two. When we registered we asked for stand 14 in Hall 2 and the late-morning slot in the demonstration studio, and our printed brochures name both.

Our display fabric is bulky. Would the loading bay accept it on Wednesday, a day before the build?

Regards,
F. G.
Frances Gutierrez, Rowan Textiles

P.S. Only two of us attend on the show day. One will be away for the walk-through with visiting buyers, so a single person will cover our stand while that runs; we will both be in the studio for our own session.

----------------------

Booking reference: LH-2731
Stand: 14, Hall 2
Build day: Thursday, October 16
Show day: Friday, October 17
Allocated studio session: Friday, 3:15 P.M. to 3:55 P.M.

Time Activity Location Notes
Thursday, 1:00-5:00 P.M. Stand build Hall 2 Contractors install frames and shelving. Exhibitor staff are not admitted.
Friday, 8:15-9:30 A.M. Exhibitor access and display setup Hall 2 Passes picked up at the west door.
Friday, 9:30 A.M.-12:00 P.M. Show open to visitors Hall 2 Both morning studio slots are taken.
Friday, 12:00-1:45 P.M. Lunch service Hall 3 dining area Stands may be left unattended.
Friday, 2:00-3:00 P.M. Guided buyer tour Hall 2 One representative per stand joins the tour.
Friday, 3:00-4:30 P.M. Show open and studio sessions Demonstration Studio Rowan Textiles session, 3:15 P.M.

Two exhibitors per studio slot. Build materials must reach the loading bay by 3:00 P.M. on Thursday.

Who most likely is Ms. Gutierrez?

  • A.
    A representative of an exhibiting company
  • B.
    A member of the show services desk
  • C.
    An employee of the venue office
  • D.
    A visitor coming to the show
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Câu 37 Nhận biết
What is planned for October 16?

  • A.
    Passes will be picked up at the west door.
  • B.
    A demonstration will be given in the studio.
  • C.
    The display will be set up by company staff.
  • D.
    The stand will be put up by outside workers.
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Câu 38 Nhận biết
In the second e-mail, the phrase "stands at" is closest in meaning to

  • A.
    rises to
  • B.
    amounts to
  • C.
    counts on
  • D.
    allows for
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Câu 39 Nhận biết
When will Rowan Textiles most likely have only one person at its stand?

  • A.
    On Thursday, from 1:00 to 5:00 P.M.
  • B.
    On Friday, from 12:00 to 1:45 P.M.
  • C.
    On Friday, from 2:00 to 3:00 P.M.
  • D.
    On Friday, from 3:00 to 4:30 P.M.
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Câu 40 Nhận biết
What information in the schedule is different from what Rowan Textiles requested at registration?

  • A.
    The location of the stand
  • B.
    The number of staff passes needed
  • C.
    The time of the studio session
  • D.
    The deadline for delivering materials
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Câu 41 Nhận biết

Fenmere Lake Boat Rentals — Equipment List and Charges

The list below applies to every canoe and kayak rental. Boats themselves are charged by the half day or the full day at the rates posted at the dock.

Item Included with every rental Daily rental fee Visitor must bring
Life vest Yes — —
Paddle, one per seat Yes — —
Waterproof gear bag — $4.00 —
Wetsuit — $9.00 —
Roof straps for car transport — $6.00 —
Closed-toe water shoes — — Yes

Parties of six or more must pay in full at the time of booking. Any rental started after 3:00 P.M. must be back at the dock by 6:00 P.M.

----------------------

Worth the short drive, and one charge I had not planned on

Posted by Rita Moreau
Rented: two-person kayak, full day
Rating: 4 out of 5

This was our third trip to the lake since early May, and my daughter asks for it whenever a warm weekend comes around. What brings us back is the staff. On our first visit neither of us had ever held a paddle, and the young man at the dock came out on the water with us to show us how to sit, steer, and turn back toward shore, without our having to ask. Besides the boat, the one thing I paid for at the counter was the extra layer they rent for cold water, which the lake in May certainly justified. I passed on the bag they rent by the day and left my phone in the car instead.

----------------------

I take out one of the canoes most Saturdays through the season, usually on my own, and these days I rent nothing along with it. For a full summer I kept paying the daily charge for the bag that keeps gear dry, then I added those charges up and found they came to more than the bag costs in a store. So for anyone who gets out here more than five or six times in a season, the sensible move is to buy that piece of gear and bring it along, and let the center charge you for the boat alone. I also keep an old pair of shoes I do not mind soaking in the trunk of my car, which saves a hunt in the parking lot.

Owen Guthrie
Canoe, most weeks in season

Fenmere Lake visitor comments board

What is indicated about renting a boat at Fenmere Lake?

  • A.
    Paddles are not supplied by the rental center.
  • B.
    Straps for carrying a boat are rented for a fee.
  • C.
    Payment in full is required of every customer at booking.
  • D.
    Wetsuits are included with a full-day boat rental.
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Câu 42 Nhận biết
What did Ms. Moreau most likely spend extra money on?

  • A.
    A life vest
  • B.
    A wetsuit
  • C.
    A gear bag
  • D.
    Roof straps
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Câu 43 Nhận biết
What does Ms. Moreau say about Fenmere Lake Boat Rentals?

  • A.
    Its employees offered help that she had not requested.
  • B.
    Its daily charges exceed the cost of buying gear.
  • C.
    Its boats are rented at one flat rate.
  • D.
    Its afternoon rentals must be returned by evening.
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Câu 44 Nhận biết
What is suggested about both Ms. Moreau and Mr. Guthrie?

  • A.
    They rent the same type of boat.
  • B.
    They usually paddle with a relative.
  • C.
    They visit the lake several times a season.
  • D.
    They pay extra fees on every visit.
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Câu 45 Nhận biết
What advice does Mr. Guthrie give to visitors who come to the lake often?

  • A.
    Pay for the whole season's rentals in advance.
  • B.
    Buy a waterproof gear bag instead of renting one.
  • C.
    Keep an extra pair of shoes in the car.
  • D.
    Rent a life vest along with the boat.
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Câu 46 Nhận biết

Date: February 26
To: Dolores Pavlik, Ridgeway Plastics
From: Alan Chadwick, Denholm Power Equipment
Reference: Parking area assessment of February 20
Subject: Items outstanding before your order

Dear Ms. Pavlik:

This message sets out the two points I still need from you before the charging stations for your staff parking area can be ordered.

Your maintenance supervisor walked the area with me on February 20, as you were at a training course elsewhere that day, so I am repeating the figures here in full. The approved work covers the sixteen staff parking spaces along the north fence. The six spaces beside the loading dock are held for a later phase, and the twelve spaces on the south side, used by delivery vehicles, fall outside the project.

You asked for the version with the illuminated display panel rather than the plainer one, and I have recorded that preference. Please note that your parking area is closed for surface resurfacing from April 6 to April 17, and no installation work can be carried out there on those dates. With these points in mind, please send me the following two items:

1. The number of units to be ordered, taken from the coverage figure on our product information page.
2. The installation date you wish to reserve from the availability chart.

When I receive your choice, I will reserve that date for you. A reserved date is held for five business days while we wait for your written confirmation.

Sincerely,

Alan Chadwick
Installation Scheduling Desk
Denholm Power Equipment

Direct line 555-0163

----------------------

Denholm Power Equipment
Staff Parking Charging Points

Denholm Power Equipment supplies charging points for workplace parking areas, so that staff can charge their cars during the working day. Each unit covers two adjacent parking spaces, and we accept orders of four units or more.

Two versions are available. Model K1 offers keypad entry, while Model K3 has an illuminated display panel and a card reader. Each unit is delivered with a floor mounting post and a protective cover, and its parts carry a warranty valid for five years.

The customer is responsible for bringing a power supply to the row of spaces, providing trenches for the cables, and making sure no cars are parked there on the installation day. Units are shipped only after an installation date has been confirmed in writing.

----------------------

Denholm Power Equipment
Installation Slot Availability
Installation dates offered in March and April
Open means bookings are accepted. Full means no capacity remains. Not offered means the model cannot be installed on that date.

Unit version March 12 March 26 April 9 April 23
Model K1 Open Full Open Open
Model K3 Full Open Open Not offered
Why did Mr. Chadwick send the e-mail to Ms. Pavlik?

  • A.
    To arrange another visit to the parking area
  • B.
    To explain a delay caused by resurfacing work
  • C.
    To request two details still missing from the customer
  • D.
    To confirm that an installation date has been held
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Câu 47 Nhận biết
What does the e-mail imply about Ms. Pavlik?

  • A.
    She was absent when the parking area was inspected.
  • B.
    She asked for the version with keypad entry.
  • C.
    She has already reserved one of the installation dates.
  • D.
    She arranged the resurfacing work for early March.
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Câu 48 Nhận biết
According to the product information page, what does Denholm Power Equipment supply with every unit?

  • A.
    A trench for the power cables
  • B.
    A card reader for every unit
  • C.
    A written confirmation of the installation date
  • D.
    A guarantee covering parts for five years
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Câu 49 Nhận biết
How many units will Ridgeway Plastics most likely order?

  • A.
    4
  • B.
    6
  • C.
    8
  • D.
    11
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Câu 50 Nhận biết
On what date will Ridgeway Plastics' charging stations most likely be installed?

  • A.
    March 12
  • B.
    March 26
  • C.
    April 9
  • D.
    April 23
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