PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
NOTICE
As part of our routine maintenance of Selino Apartments, all public areas of our building will be painted according to the following schedule:
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Stairwells, first and second floors: 12 April
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Hallways, first and second floors: 13 April
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Stairwells, third and and fourth floors: 14 April
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Hallways, third and fourth floors: 15 April
The elevators will be available during this time. Please use caution, and do not touch any wet paint.
Management, Selino Apartments
Câu 1: For whom is the notice most likely intended?
- A. Painting contractors
- B. Elevator repair workers
- C. Graphic artists
- D. Apartment residents
- A. On April 12
- B. On April 13
- C. On April 14
- D. On April 15
Jin-Hwa Grill
Serving the finest Korean cuisine in northern California for over 30 years
Come celebrate the reopening of our newly remodeled restaurant on Lakeside Drive! Purchase any two dinners and enjoy a complimentary appetizer platter during the entire month of May.
Valid only at Jin-Hwa Grill, 4104 Lakeside Drive, Oakland, CA. Coupon does not apply to takeout orders. Visit www.jin-hwagrill.com for a list of all our locations, hours of operation, and menus.
Câu 3: How can people receive the benefit from the coupon?
- A. By placing a takeout order
- B. By spending a minimum amount of money
- C. By ordering two meals
- D. By attending the opening day celebration
- A. It is celebrating an anniversary.
- B. It has more than one location.
- C. It recently began serving Korean food.
- D. It has expanded its hours of operation.
Câu 5: Why did Ms. Balay send an e-mail to Ms. Gil?
- A. To reschedule a weekend business trip
- B. To invite her to an office party
- C. To request the services of an electrician
- D. To confirm some spoken instructions
- A. Flowers
- B. Tickets
- C. A signed contract
- D. An updated cost estimate
Câu 7: What problem does Ms. Kim have?
- A. She received the wrong order.
- B. Her order has not arrived.
- C. An item was damaged in transport.
- D. An item is missing from her order.
- A. He is frustrated by the slow computer system.
- B. He is sorry about taking so long to answer Ms. Kim's question.
- C. He is surprised about the warehouse issue.
- D. He is confused about which style of gloves was ordered.
Câu 9: What is the purpose of the e-mail?
- A. To inquire about an account closure
- B. To inform customers of a change in banking hours
- C. To ask a customer to confirm personal data
- D. To provide information about a bank deposit
- A. Go to the bank's Web site
- B. Contact a customer service representative
- C. Visit a local bank branch
- D. Install a mobile app
- A. [1]
- B. [2]
- C. [3]
- D. [4]
Sumner Woodcrafting
Sumner Woodcrafting of Memphis, Tennessee, was established nearly 45 years ago by Kiran Sumner, with the goal of providing personalized service to customers seeking high-quality, handmade furniture. Now semiretired, Mr. Sumner still takes orders and responds to questions himself through the company's customer-service telephone line at 901-555-0185 on Thursdays and Fridays. Sumner Woodcrafting offers a wide selection of custom-made bedroom sets, tables, desks, cabinetry, and more—all made from high-quality solid woods.
Prices for handcrafted furniture are naturally higher than for furniture that is mass-produced in a factory. Because our master crafters do exceptionally fine work, our customers never regret spending a bit more for pieces built to last for generations.
Note that it can take up to two months to create a piece of furniture once it is ordered. Delivery fees are based on distance from our workshop. Unpacking and placing the item is available for an additional $50.
For photos of our workshop, artisan biographies, customer reviews, and ordering information, please visit us online at www.sumnerwoodcrafting.com.
Câu 12: What is mentioned about Sumner Woodcrafting?
- A. Its prices are highly competitive.
- B. It offers free delivery in Memphis.
- C. Its founder handles telephone inquiries.
- D. It allows customers to tour its workshop.
- A. small
- B. sharp
- C. skillful
- D. agreeable
- A. They are extremely long-lasting.
- B. They contain both natural and human-made materials.
- C. They often require assembly after delivery.
- D. They are usually ordered for offices.
COLLINSVALE (28 March)—Over the last decade, instability in the pricing of raw materials has become the biggest concern for manufacturers. The issue now surpasses recruitment and technology, which had previously been ranked by businesses as the top two concerns respectively.
The reasons are not difficult to understand. For electronics manufacturers, materials typically represent 20 percent of all expenses, while makers of processed food can spend anywhere between 40 and 60 percent on materials. Thus, even a 10 percent rise in the cost of sugar can dramatically affect a factory's bottom line. Companies that can predict rising costs may be able to temper the effects of market volatility, but even the best forecasting cannot anticipate every change in the marketplace.
Câu 15: What is the article mainly about?
- A. An improvement in manufacturing methods
- B. A recent shift in consumer preferences
- C. The introduction of environmental regulations
- D. The changes in costs faced by producers
- A. To illustrate innovation over ten years
- B. To show the impact of global trade
- C. To explain recent staffing difficulties
- D. To make a comparison between industries
- A. set
- B. toughen
- C. moderate
- D. combine
The Lowenstein Bookstore in Mission Bay invites you to this month's book discussion featuring author Hilda Flores. The event will be held on Thursday, April 10, from 7:00 P.M. to 8:30 P.M. Ms. Flores will talk about her new novel, Grinding the Gears. [1]. The latest adventure in the popular Inspector Svensson series, Grinding the Gears finds the beloved inspector investigating strange equipment malfunctions at a national physics research laboratory. - [2] -.
Ms. Flores will discuss the background research she performed while writing the book. [3]. A question and answer session will follow the presentation. The event is free for all to attend. [4] The bookstore requires that attendees register at least one day in advance.
Câu 18: What is being announced?
- A. The opening of a new bookstore
- B. A presentation by a book author
- C. A book describing a research project
- D. An upcoming movie based on a book
- A. A nonfiction story
- B. A biography of a scientist
- C. A collection of short stories
- D. A mystery novel
- A. It closes on April 9.
- B. It requires payment of a fee.
- C. It is optional but encouraged.
- D. It cannot be completed online.
- A. [1]
- B. [2]
- C. [3]
- D. [4]
Câu 22: What problem does Mr. Petrov have with his device?
- A. He cannot move audio files to his computer.
- B. He dislikes its appearance.
- C. He is unable to rename the files.
- D. He is unsatisfied with the sound quality.
- A. To suggest that an image is misleading
- B. To explain that he obtained additional information
- C. To recommend changing a product description
- D. To inquire about compatible accessories
- A. protect
- B. contain
- C. extend over
- D. report on
- A. He volunteered to try some equipment.
- B. He is currently traveling with his business partners.
- C. He will share conference material with his colleagues.
- D. He will soon receive a new laptop from his company.
Câu 26: What does Mr. Menke ask Ms. Burton to clarify?
- A. The type of device she is trying to buy
- B. The experience she had with a Web site
- C. The way she charges her mobile phone
- D. The amount she was charged for a service
- A. Art supplies
- B. Board games
- C. Jewelry
- D. Furniture
- A. Filling out a service request
- B. Adjusting a card reader's settings
- C. Submitting some documentation
- D. Creating a separate business account
- A. She is impressed with a company's response.
- B. She has previously called the support line.
- C. She has thoroughly researched some specifications.
- D. She has confirmed that the product was shipped.
Câu 30: According to the Web page, what are hotel guests asked to provide at check-in?
- A. A home address
- B. Payment in advance
- C. Proof of identification
- D. A confirmation number
- A. Hot beverages
- B. A light breakfast
- C. Airport shuttle service
- D. Use of a swimming pool
- A. He usually travels alone.
- B. He has family living in Kolkata.
- C. He is planning to move to Kolkata.
- D. He has stayed at the Sunny Welcome Hotel before.
- A. He canceled a reservation less than a day before arrival.
- B. He requested a rollaway bed for his room.
- C. He checked out of his room after midday.
- D. He reserved a work space in the business center.
- A. A credit to his account
- B. A discount on a future hotel stay
- C. A room upgrade to a family suite
- D. An extension of a hotel stay
Câu 35: What is suggested about the Fountain Road office building?
- A. It opened last October.
- B. It is the corporate headquarters of KLX Accountancy.
- C. It has more than one floor.
- D. It has a conference center.
- A. Finish a task she started last week
- B. Approve plans for the layout of an office
- C. Agree to a price for purchasing artwork
- D. Research interior design options online
- A. Mr. Abbott
- B. Ms. Chan
- C. Mr. Willis
- D. Ms. Sosa
- A. Remake
- B. Align
- C. Connect
- D. Reframe
- A. By submitting information through the Contact Us page
- B. By going to a Web page with cost information
- C. By submitting a document to Ms. Lowenbruck
- D. By attending a consultation with Ms. Lowenbruck
Câu 40: In the e-mail, how does Ms. Hathaway suggest improving future surveys?
- A. By changing the format of some questions
- B. By collecting the responses anonymously
- C. By conducting them more frequently
- D. By using specialized software
- A. Suggestion 1
- B. Suggestion 2
- C. Suggestion 3
- D. Suggestion 4
- A. Some orders took a long time to be processed.
- B. Some equipment needed to be moved.
- C. A coordinator needed to approve it.
- D. A room had space limitations.
- A. He has led a training series on recycling.
- B. He paid for some items using the company's money.
- C. He meets with Ms. Dixon on a weekly basis.
- D. He was acknowledged in a company newsletter.
- A. Recruit volunteers
- B. Contact suppliers
- C. Display signs
- D. Take inventory
Câu 45: According to the job advertisement, what is true about the open position?
- A. It comes with health insurance.
- B. It starts at the end of August.
- C. It includes a fashionable company uniform.
- D. It requires that candidates work on a team.
- A. It stays open later on Saturday.
- B. It is located on the lower level of a mall.
- C. It offers a selection of sports eyeglasses.
- D. It requires an appointment for an eye exam.
- A. She works with Ms. Mosley.
- B. She previously worked at a fashion shop.
- C. She earned an optician license two years ago.
- D. She is the new owner of Kooper's Vision.
- A. By recommending frames that fit his face
- B. By upgrading the coating on his eyeglass lenses
- C. By choosing glasses for his children
- D. By extending the length of his appointment
- A. He thinks his prescription has changed.
- B. He started wearing eyeglasses recently.
- C. He frequently shops at Danvers Mall.
- D. He received a discount on his purchase.
Câu 50: What is mentioned about Service 1?
- A. It comes with a fixed product selection.
- B. It allows users to pay electronically.
- C. It requires an annual contract.
- D. It includes shelving for an extra fee.
- A. It is in poor condition.
- B. It was recently serviced.
- C. It was overpriced.
- D. It is currently empty.
- A. A signed contract for the service
- B. A picture of her vending machine
- C. A list of needed parts
- D. A model number
- A. The snacks that his company offers
- B. The dates that his company can make deliveries
- C. The brand of vending machines that his company uses
- D. The costs involved with vending services
- A. Service 2
- B. Service 3
- C. Service 4
- D. Service 5
