Complete the form below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
Southern Rental Car – booking
Name: William 1
(1)
Address: 10 2
(2)
Nelson
Contact number: 07 3
(3)
Payment by credit card type: 4
(4)
card.
Card No. 4550 1392 8309 3221
Card expiry date: July 20XX
Rental period: 5
(5)
days
Questions 6-10
Answer the following questions USING NO MORE THAN TWO WORDS OR A NUMBER
6. How much is the car per day?
(6)
7. What does the price include?
(7)
8. Who will he be visiting?
(8)
9. What kind of car does the agent recommend?
(9)
10. What does he need to collect the car?
(10)
Questions 11-15
Complete the tables below. If there is no information given, write X.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
Overlander
Distance / km 11
(11)
Highlight 3 volcanoes
Time / hours 11
Transalpine
Distance / km 223
Highlight 12
(12)
Time / hours 13
(13)
Transcoastal
Distance / km 14
(14)
Highlight 15
(15)
Time / hours 5
Questions 16-20
Complete the summary below USING NO MORE THAN TWO WORDS OR A NUMBER.
Taking three days to complete, the (16) is one of the world's longest train journeys. The Ghan is shorter, passing through towns built by the (17) . There is also a sculpture designed to mark the laying of the (18) concrete sleeper. The Overland was the first train to travel between the capital cities in two (19) and it is also the oldest journey of its kind on (20) .
Questions 21-25
Circle the correct letter A–C.
- A. she doesn’t have enough information.
- B. she can’t organise her presentation.
- C. she doesn’t have enough time.
- A. solar power in America.
- B. solar-powered water heaters.
- C. alternative energy technology.
- A. Fossil fuels are expensive.
- B. Fossil fuels have an impact on the environment.
- C. Fossil fuels are limited.
- A. it can be harnessed with simple technology
- B. it is infinite
- C. it can be applied equally well in any country.

- A. A
- B. B
- C. C

Questions 26-30
Label the following diagram USING NO MORE THAN TWO WORDS AND / OR A NUMBER
(26)
(27)
(28)
(29)
(30)
Part 4
Questions 31-40
Complete the sentences below using NO MORE THAN TWO WORDS OR A NUMBER.
Lecture on
(31)
Examples: tourism and
(32)
Common misconception is that marketing points to
(33)
in what is being provided.
Marketing is actually essential in maintaining
(34)
Selling a product is easier because it is
(35)
and customers do not have such different
(36)
Aim: offer service beyond hopes of
(37)
Important to: (a) keep informed & (b)
(38)
One way to achieve this:
(39)
(40)
must always be available for any queries or problems.
