PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Medillo Shoes Celebrates Twenty Years in Cape Town!
246 Breda Place, Wynberg, Cape Town 7800
021 555 0149 | www.medilloshoes.co.za
Does your job require you to stand all day long? Get the support you need! At Medillo Shoes, we specialise in comfortable, supportive footwear that is stylish and suitable for any business or medical setting.
Visit us on 10 May to receive 20 percent off your purchase of one or more pairs of shoes during this anniversary event. Should you need assistance finding the best shoes for your professional needs, our footwear specialists will be on hand to help. Schedule a free consultation at www.medilloshoes.co.za to avoid a long wait.
What will happen at Medillo Shoes on May 10?
- A. All shoes will be discounted.
- B. Shop assistants will be hired.
- C. A shoe style will be discontinued.
- D. Operational hours will be extended.
- A. It has been in business for ten years.
- B. It specializes in athletic footwear.
- C. It is located next to a medical center.
- D. It allows customers to make appointments.
To: Sales Team
From: Neil Cullen
Date: 10 April
Subject: My schedule next week
Dear Team,
I will be out of the office next week, from 15 to 19 April, attending the conference of the National Technology Alliance in Glasgow. While away, I will check e-mail and voice mail infrequently. For any urgent matters, please contact my assistant, Christina Choo. If you have a specific question about the Ezenx Industries account, please e-mail Mya Soroka. I will be back in the office on 22 April and will see all of you then.
Best,
Neil Cullen, Director of Sales and Marketing
Shallok Technology
What is the purpose of the e-mail?
- A. To register for a conference
- B. To announce a new account
- C. To schedule a meeting
- D. To inform colleagues of an absence
- A. She will be traveling with Mr. Cullen.
- B. She works on the Ezenx Industries account.
- C. She is Ms. Choo's supervisor.
- D. She will be out of the office until April 22.
CITY OF BRYANTON
Building Permit Office
Notice for residents and contractors working in Bryanton
Beginning on Monday, July 1, the City of Bryanton's Building Permit Office, located at 912 Fir Avenue, will be open from Monday to Thursday, 9:00 A.M. to 5:00 P.M. Applications for permits will no longer be accepted on Fridays or Saturdays. The average processing time for permit applications will remain three business days. With this change, the city will lower its operating costs while maintaining its high standards of service for residents.
What change is the Building Permit Office making?
- A. It is moving to a new location.
- B. It is simplifying the permit application process.
- C. It is reducing the number of days it will accept permit applications.
- D. It is increasing the processing time for permit applications.
- A. To save the city money
- B. To attract more residents
- C. To improve the quality of service
- D. To decrease the number of new permit applications
https://www.riverthamestours.uk/order/confirmation
River Thames Tours
Thank you for reserving a River Thames tour with us. We are eager to welcome you aboard. Each tour lasts 3 hours. Your tour includes a luncheon served at 1:00 p.m. Please consult our Web site for a menu. Should you have any dietary restrictions and like to request a special meal, please contact our customer experience manager, Martin Torma, at least 48 hours prior to your tour.
This reservation also entitles you to a 10 percent discount on a walking tour by Edgerton Walking Tours—just provide your confirmation code when booking.
Name: Lewis Califf
Purchase Date: 18 April
Confirmation Code: H102057
Tour Start: 1 May, 11:30 a.m.
Quantity: 4
Total: £180.00
Payment: Credit card ending in 1037
Please note: Boarding ends 10 minutes before departure time. Tours cannot be rescheduled.
What is indicated about the river tour?
- A. It is one hour long.
- B. It comes with a meal.
- C. It can be rescheduled.
- D. It sells out quickly.
- A. 1
- B. 3
- C. 4
- D. 7
- A. By making a reservation online
- B. By paying with a credit card
- C. By requesting a coupon from the captain
- D. By mentioning a confirmation code
Michiko Saunders [8:06 A.M.]
Hi, Jacob. Are you on your way to the office?
Jacob Kwon [8:08 A.M.]
Yes. I should be there in about 25 minutes.
Michiko Saunders [8:10 A.M.]
OK. I was just starting to print out the design proposal for the Dansby Group, but we've run out of paper. And we don't have another delivery of it coming until Wednesday.
Jacob Kwon [8:12 A.M.]
I see an office supply store across the street. It just opened for the day.
Michiko Saunders [8:13 A.M.]
Fantastic. Three packs of paper should be enough.
Jacob Kwon [8:15 A.M.]
OK. By the way, when will the representatives from the Dansby Group be coming to our office? I could also pick up some coffee and snacks for that meeting.
At 8:12 A.M., what does Mr. Kwon most likely mean when he writes, "I see an office supply store across the street"?
- A. He needs help finding a building.
- B. He can purchase some paper.
- C. He will look for a new printer.
- D. He is going to negotiate a delivery schedule.
- A. Reschedule a meeting
- B. Prepare some refreshments
- C. Check on an arrival time
- D. Revise a design proposal
Kipbank Business Services
548 Sycamore Lake Road
Green Bay, WI 54301
April 2
Madeline Omar
Passionflower Interior Design
1556 Deer Run Road
Green Bay, WI 54301
Dear Ms. Omar,
A business owner's days are filled with juggling the wants, needs, and demands of customers, staff, and suppliers. —.
Let Kipbank find the right solutions for your small business so that you can focus on your products and people. Kipbank offers checking accounts, corporate credit cards, business loans, and payroll and bookkeeping services. —. This fall, we will also add financial planners to our team to help you and your employees plan for your futures.
With our corporate credit cards, Kipbank customers can take advantage of money-saving offers from selected hotel, office supply, and air travel partners. —. These deals are automatically applied to qualified purchases. And the business owner can place spending limits on each card. —
Please call us at 920-555-0122 to set up an appointment or just stop by when it is convenient. We look forward to meeting you and providing your enterprise with superior service.
Sincerely,
Thomas Piskorksi, Kipbank Customer Concierge
What is suggested about Ms. Omar?
- A. She is an accountant.
- B. She works for Mr. Piskorksi.
- C. She operates a small company.
- D. She is a Kipbank customer.
- A. They come in a variety of colors.
- B. They require an annual fee.
- C. They include discounts on certain purchases.
- D. They can be used to buy personal items.
"Everyday financial details only add more distractions."
- A. [1]
- B. [2]
- C. [3]
- D. [4]
OTTAWA (22 May)—Waldenstone Business Review has added a new category to its esteemed international business awards this year. The Waldenstone Corporate Prize is awarded to a business with the foresight to develop strategies that help ensure the company's long-term viability.
This year's award was presented to Carila Corporation, a major player in the electronics sector. Under the direction of CEO Atsak Kakar, Carila Corporation went from near bankruptcy to a high level of profitability in just three years.
"Winning this award was very gratifying, not just for me but for the entire company," Mr. Kakar said upon receiving the award. "Everyone has worked extremely hard to get this company back on solid financial ground. The long-term solution has brought exceptional value to our shareholders."
What is the purpose of the article?
- A. To profile a newly opened business
- B. To analyze a trend in the electronics industry
- C. To highlight a company's achievement
- D. To discuss changes to an employee contract
- A. It no longer develops electronics.
- B. It was once a struggling business.
- C. It has been unable to attract more clients.
- D. It is seeking to replace its CEO.
- A. mixture
- B. proof
- C. statement
- D. answer
Commbolt is for Everyone!
As a Commbolt customer, you've come to expect the best in reliable high-speed Internet, straightforward pricing options, and top-notch customer service from friendly professionals who are responsive to your every need. —. Unlike the competition, we promise to never lock you into inflexible contracts or suddenly raise your monthly bill without notice.
At Commbolt, we know you have options when it comes to choosing an Internet service provider. —. To show our gratitude for your loyalty, we are offering a special limited-time referral bonus.
The way it works is simple. —. You can use e-mail, social media, or even text messages to tell everyone about Commbolt. When a new user signs up using your code, each of you will receive a monetary credit. Receive $10 when new referrals sign up for a monthly plan at $45, and receive $20 for a plan costing $60 per month. The best news? — There is no limit to the credits; the more people you sign up, the more money you get.
Your unique code is XA4R177.
What Commbolt benefit does the advertisement mention?
- A. Its low prices
- B. Its excellent customer service
- C. Its lifetime contracts
- D. Its convenient installation schedule
- A. $10.00
- B. $20.00
- C. $45.00
- D. $60.00
- A. It may not be posted on social media.
- B. It does not provide credit for more than three referrals.
- C. It is expected to run for a full year.
- D. It rewards both new and existing customers.
In which of the positions marked,,, or does the following sentence best belong?
"Just share your unique referral code with friends and family."
- A. [1]
- B. [2]
- C. [3]
- D. [4]
What is indicated about Sarah's Catering?
- A. It uses locally sourced products.
- B. It is twenty years old.
- C. It specializes mainly in weddings.
- D. It has an on-site dining room.
- A. preference
- B. sample
- C. experience
- D. flavor
- A. Entertainment planning
- B. Cooking demonstrations
- C. Cleanup after meals
- D. Rentals of tables and chairs
- A. An employee of Sarah's Catering
- B. A professional event manager
- C. A customer of Sarah's Catering
- D. An assistant at a marketing firm
Marcus Steuber [10:41 A.M.] Are we still planning to have the author video conference today? I haven't yet received a meeting invitation.
Brinda Rajan [10:42 A.M.] I do have the meeting on my calendar. Let me forward it to you; it appears our editorial assistant didn't include you.
Marcus Steuber [10:43 A.M.] Thanks, I just received it. The timing doesn't work for me, though. I have an appointment with Hazel Luong to discuss the printing issues at our Singapore plant.
Brinda Rajan [10:44 A.M.] Could you postpone that? The new author we're working with really needs your guidance on the final book design and formatting. You're our most knowledgeable production editor.
Marcus Steuber [10:45 A.M.] Let me check with my supervisor. I'll add Mr. Borg to our chat.
Joshua Borg [10:47 A.M.] Hi, team. Marcus, you should prioritize your appointment with Hazel. I'll be visiting the plant next week, and we need to have some viable solutions before then.
Brinda Rajan [10:48 A.M.] OK, I'll contact Ms. Benoit to find out if she can meet later in the day, then.
Marcus Steuber [10:48 A.M.] That would work. I'm free between 4 and 6 P.M.
Why does Mr. Steuber write to Ms. Rajan?
- A. To invite her to a professional event
- B. To check on the status of a meeting
- C. To make travel plans for a business trip
- D. To ask about an assistant's performance
- A. He needs final approval on a book design.
- B. He would like advice on changing an appointment.
- C. He requires access to the corporate calendar.
- D. He is uncertain how to add team members to the chat.
- A. A writer
- B. A designer
- C. A production editor
- D. A printing plant supervisor
- A. Suggest solutions to a printing issue
- B. Arrange to visit the Singapore plant
- C. Attend a meeting with Ms. Luong
- D. Reschedule a video conference
Text Message
From Rambling River Festival, Sep 8, 9:14 A.M.
This afternoon's performance will take place in Cole Hall in anticipation of inclement weather.
This evening's performance is being pushed to 2:30 P.M. tomorrow; local band Kirschau will perform during the original time slot instead.
Who was originally scheduled to perform at the Bramley Theater?
- A. Johanna Greenblatt
- B. The Blass Brothers Band
- C. The Rolling Dozen
- D. Jefferson Cage
- A. It takes place annually.
- B. It requires a ticket for entry.
- C. It features local food vendors.
- D. It is mainly an outdoor event.
- A. Check coats
- B. Store bulky items
- C. Buy concert tickets
- D. Pick up a schedule of events
- A. moved
- B. extended
- C. managed
- D. pressured
- A. At 3:30 P.M. on Friday
- B. At 8:00 P.M. on Friday
- C. At 2:30 P.M. on Saturday
- D. At 6:30 P.M. on Saturday
What is one purpose of the e-mail?
- A. To provide details on a new privacy policy
- B. To propose a survey of banking habits
- C. To ask bank staff to test a mobile app
- D. To inform managers of a company problem
- A. 23 percent
- B. 39 percent
- C. 78 percent
- D. 95 percent
- A. considers
- B. waits for
- C. prepares for
- D. expects
- A. Mr. Panzius
- B. Ms. DeFreese
- C. Mr. Baum
- D. Ms. Reed
- A. It prefers that account holders do their banking in person.
- B. It is considering offering free checking to new account holders.
- C. It is in the process of hiring more staff.
- D. It prioritizes improvements in customer experience.
What is the purpose of the notice?
- A. To highlight some books in the library
- B. To announce a change in library hours
- C. To promote an activity at the library
- D. To introduce a new librarian
- A. It is a best-selling title
- B. It is a work of nonfiction.
- C. It was published ten years ago.
- D. It is available at a discount for library members.
- A. Jaxon McDonald
- B. Lucy Xi
- C. Peter Landers
- D. Kai Noble
- A. She is a library staff member.
- B. She has written book reviews.
- C. She is Ms. Frey's supervisor.
- D. She favors historical fiction.
- A. It discussed a topic that was unfamiliar to her.
- B. It had parts that she thought were inaccurate.
- C. It was easy to read in the time available.
- D. It inspired her to explore an old interest.
What is a policy of George Street Sweets?
- A. Orders cannot be changed.
- B. Orders placed less than 48 hours before pickup incur an extra fee.
- C. Orders must be paid for when they are placed.
- D. Orders cannot be refunded within 24 hours of pickup.
- A. It has parking spaces behind a bicycle shop.
- B. It is located within 10 kilometers of George Street Sweets.
- C. It is a residential apartment building.
- D. It is owned by Ms. Schwartz.
- A. It has not been paid for yet.
- B. It will have only chocolate icing.
- C. It was ordered over the phone.
- D. It contains ice cream.
- A. A full refund
- B. A different flavor
- C. A response to an e-mail
- D. An additional candle
- A. It will take place on April 29.
- B. It is an anniversary party.
- C. Its start time has changed.
- D. It will be larger than expected.
In his e-mail, what does Mr. Grewal indicate about the survey?
- A. It does not have an end date.
- B. It requires the use of a password.
- C. It can be completed on paper.
- D. It should not be shared with others.
- A. The plan to hire outside consultants
- B. The way a survey is structured
- C. The way a budget report is presented
- D. The departments selected to provide feedback
- A. She regularly provides ideas for change.
- B. She has worked at Woolf Flooring for many years.
- C. She will be helping to collect feedback.
- D. She works in the production department.
- A. It may require some new equipment.
- B. It has worked well at other companies.
- C. It could be implemented right away.
- D. It has been suggested to management before.
- A. Recommendation 1
- B. Recommendation 2
- C. Recommendation 3
- D. Recommendation 4
