PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 147-148 refer to the following e-mail.

Câu 1: What is the purpose of the e-mail?
- A. To welcome a new user to Rapido Net
- B. To remind a user about a forgotten password
- C. To confirm that a change was made to a user's account
- D. To inform a user about new company policies
- A. It provides faster Internet speeds than its competitors.
- B. It offers extra security through two-step verification.
- C. It automatically generates complex passwords for customers.
- D. It has increased its monthly user fee.

Câu 3: What kind of service has Ms. Duberville most likely contracted?
- A. Window installation
- B. House cleanup
- C. Wall-to-wall carpeting
- D. Internet access
- A. She will pick up some equipment at an office.
- B. She will receive a new Global Tech mobile phone.
- C. She will be visited by a Global Tech representative.
- D. She will be e-mailed a customer satisfaction survey.

Câu 5: At 1:49 P.M., what does Ms. Finton most likely mean when she writes, "I tried that"?
- A. She signed a rental agreement.
- B. She submitted proof of income.
- C. She contacted Ms. Seltzer.
- D. She filled out a form.
- A. Apartment manager
- B. Office administrator
- C. Human resources director
- D. Web designer

Câu 7: What is the purpose of the Web page?
- A. To promote career-assistance services
- B. To announce a local job fair for recent graduates
- C. To advertise open positions at social media companies
- D. To describe rewarding careers in Web design and creation
- A. Companies will post job opportunities.
- B. Employers will make hiring decisions.
- C. Job candidates will attend a group interview.
- D. Participants will practice responding to interviewers.
- A. They occur each month.
- B. They take place online.
- C. They are for senior professionals.
- D. They are free of charge.

Câu 10: What is indicated about the activity complex?
- A. It has a variety of desirable features.
- B. It is currently under construction.
- C. It has low membership fees.
- D. It is located in the central square.
- A. By viewing a model home online
- B. By requesting a brochure
- C. By visiting the community
- D. By calling a current homeowner
- A. [1]
- B. [2]
- C. [3]
- D. [4]

Câu 13: What is one purpose of the e-mail?
- A. To introduce a new owner
- B. To acknowledge receipt of an estimate
- C. To invite team members to a presentation
- D. To ask for additional work references
- A. On March 2
- B. On March 3
- C. On March 4
- D. On March 5

Câu 15: What information is included in the announcement?
- A. Rates of pay
- B. Work site locations
- C. The application deadline
- D. The training workshop's start time
- A. Interest in politics
- B. A high school diploma
- C. A voter registration card
- D. Good communication skills
- A. It is offered three times a year.
- B. It is led by an experienced election official.
- C. It is required for all election workers.
- D. It is available both online and in person.

Câu 18: What is the purpose of the e-mail?
- A. To welcome a new customer
- B. To report an account error
- C. To confirm approval of a loan
- D. To promote a new service
- A. It provides voice access to accounts.
- B. It can be used at various financial institutions.
- C. It requires customers to pay a fee.
- D. It is available only during designated hours.
- A. Visit a local bank branch
- B. Make a telephone call
- C. Complete an online form
- D. Send an e-mail to customer service
- A. [1]
- B. [2]
- C. [3]
- D. [4]

Câu 22: What is the company offering to customers?
- A. A coupon for a specific author's books
- B. A discount for ordering two books online
- C. A reduced price for shipping
- D. A free copy of the publisher's catalog
- A. A government agent
- B. A career counselor
- C. A biography writer
- D. A company leader
- A. They were written by the same author.
- B. They can be read in digital formats.
- C. They focus on business topics.
- D. They were translated into several languages.
- A. Maestro
- B. Working Under Moonbeams
- C. The Connections Unseen
- D. Flashback

Câu 26: Where do the writers most likely work?
- A. At a travel agency
- B. At a medical office
- C. At a transportation company
- D. At a telecommunications firm
- A. She is requesting an update on preparations for a trip.
- B. She wants to assess her colleagues' interest in attending an event.
- C. She is inquiring about her colleagues' weekend activities.
- D. She is checking staff readiness to host a conference.
- A. They will be traveling together.
- B. They are preparing a presentation.
- C. They have new mobile phone service.
- D. They are each attending a conference for the first time.
- A. They are less expensive than international plans.
- B. They can be used on any device.
- C. They are in stock at a nearby electronics store.
- D. They do not require a Wi-Fi connection.

Câu 30: What is NOT indicated about Blissful Horse Stables?
- A. It provides grooming services.
- B. It requires a minimum stay of three days.
- C. It has a large, grassy field for grazing.
- D. It is a family-run business.
- A. simplicity
- B. chance
- C. openness
- D. center
- A. A regional newspaper
- B. A newsletter for horse owners
- C. A television program
- D. A tourism brochure
- A. He has experience working with animals.
- B. He graduated from a local school.
- C. He would like to become a journalist.
- D. He is not able to work on weekends.
- A. A diploma
- B. A résumé
- C. A letter of reference
- D. An article about horse care

Câu 35: What motivated Ms. Dixon to contact Pink Fern Gardens?
- A. A positive review from a customer
- B. An online post from Pink Fern Gardens
- C. An article about Pink Fern Gardens
- D. A phone message from Mr. Yoneda
- A. She wants to turn her hobby into a full-time business.
- B. She would like a part-time job at Pink Fern Gardens.
- C. She founded a community garden with her neighbors.
- D. She is president of a gardening club in Helensville.
- A. Some of his employees resigned.
- B. Some trees his company purchased were unhealthy.
- C. His company obtained a license to export citrus trees.
- D. His company ran out of fruit trees to sell.
- A. Send him a list of supplies
- B. Contact an independent grower
- C. Buy seeds from Pink Fern Gardens
- D. Bring some plants to Pink Fern Gardens
- A. $8.00
- B. $6.00
- C. $5.00
- D. $2.00


Câu 40: According to the Web page, what is true about Elektroproof Repair?
- A. It recently raised its prices.
- B. It is hiring more repair technicians.
- C. It has experienced a sudden increase in business.
- D. It requires full payment before work can begin.
- A. On January 14
- B. On January 15
- C. On January 18
- D. On January 19
- A. He owns the business.
- B. He is a technician.
- C. He is a receptionist.
- D. He delivers repaired equipment.
- A. That the parts inside it might be damaged
- B. That it was too old to be repaired
- C. That it was responding too slowly
- D. That its operating system had a virus
- A. It included installing new operating software.
- B. It was completed more quickly than advertised.
- C. It involved the replacement of internal circuits.
- D. It required an upgrade to the hard drive.


Câu 45: What is the purpose of the advertisement?
- A. To sell guitars
- B. To promote lessons
- C. To attract music teachers
- D. To announce a new location
- A. It has been renovated.
- B. It is hiring new employees.
- C. It has more inventory than other locations.
- D. It has extended its hours of operation.
- A. It is in need of repairs.
- B. It has been on a shelf at the store in Chico.
- C. It was previously owned by an Alexis Instruments customer.
- D. It is the only one of its model currently available.
- A. She damaged her guitar.
- B. She purchased the floor model.
- C. She was previously enrolled in an online class.
- D. She requested a refund.
- A. It repairs instruments in its stores.
- B. It has two stores in Santa Barbara.
- C. It is holding an annual sale.
- D. It was founded by a professional musician.


Câu 50: What is suggested in the first e-mail about the Mirabel Museum of Art?
- A. It hires art teachers to lead tours.
- B. It offers private tours to museum members.
- C. Its art classes are free to the public.
- D. Its next staff training will take place in ten days.
- A. He worked at the museum on September 30.
- B. He has expertise in more than one art form.
- C. One of his art classes was canceled.
- D. Some of his artwork was exhibited in September.
- A. 60 minutes
- B. 75 minutes
- C. 90 minutes
- D. 120 minutes
- A. A bookkeeper
- B. An art teacher
- C. Mr. Merriweather's assistant
- D. Director of the Mirabel Museum of Art
- A. She forgot to read some student feedback forms.
- B. She believes that Mr. Merriweather is owed $200.
- C. She meets once a month with teachers.
- D. She rejected Mr. Merriweather's October invoice.
