TOEIC LR Collection 1 Test 10 – Reading part 2
Câu 1 Nhận biết

Willowdale Home Organizing
48 Harrow Lane, Millhaven
(555) 0182

March 7

Dear Ms. Nolan,

Thank you for booking your in-home organizing consultation, which is confirmed for Thursday, March 14, at 10:00 A.M. Because our specialist's schedule fills quickly, we are writing ahead of time so that you can make the most of the visit.

To get ready, please clear a path to the rooms you wish to discuss, set aside any storage containers you already own, and mark the areas that concern you most. If you would like us to remove unwanted items for donation, please have them boxed before we arrive, as sorting them during the session is not included.

During the visit, our specialist will assess each space and prepare a written room-by-room plan for you to keep. This first consultation is complimentary. Clients who wish to continue may book a follow-up session, during which our team carries out the plan and supplies the labeling materials.

Should you need to reschedule, please call our office at least two days in advance.

Sincerely,

Graham Whitby
Consultation Coordinator, Willowdale Home Organizing

Why did Mr. Whitby send the letter to Ms. Nolan?

  • A.
    To collect payment for a booked service
  • B.
    To help a client prepare for a scheduled visit
  • C.
    To promote a newly launched organizing service
  • D.
    To apologize for a change to an appointment time
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Câu 2 Nhận biết
What is indicated about the first consultation?

  • A.
    It includes sorting items for donation during the visit
  • B.
    It costs less than similar services offered elsewhere
  • C.
    It supplies the labeling materials that clients need
  • D.
    It provides a written plan that clients may keep for free
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Câu 3 Nhận biết

From: Naomi Fletcher, Foxglove Books
To: Peter Salazar
Subject: Your inquiry about The Coastal Almanac
Date: March 12

Dear Mr. Salazar,

Thank you for asking about The Coastal Almanac. We do not keep this title on our shelves, but I am glad to tell you that we can bring in a copy through our supplier, and it should reach us in about ten days.

Please note that stock at our supplier moves quickly, so I would recommend confirming soon. A deposit of five dollars secures the order. If we do not hear from you by Friday, I may not be able to place it at this price. Simply reply to this message and we will begin right away.

Kind regards,
Naomi Fletcher
Foxglove Books
Open Tuesday to Saturday, 10 a.m. to 6 p.m.

Why does Ms. Fletcher write to Mr. Salazar?

  • A.
    To confirm that a deposit has been received
  • B.
    To invite the customer to visit during opening hours
  • C.
    To apologize for a title being out of stock
  • D.
    To explain how a special-order title can be provided
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Câu 4 Nhận biết
What does Ms. Fletcher most likely mean when she writes, "stock at our supplier moves quickly"?

  • A.
    The supplier ships orders faster than other companies do
  • B.
    The available copies may sell out before the order is placed
  • C.
    The title has recently gone out of print entirely
  • D.
    New titles arrive at the shop several times a week
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Câu 5 Nhận biết

4 out of 5 stars — Quick and careful screen repair

Last week I dropped my phone on the sidewalk, and the front glass cracked badly across one corner. I stopped by Peak Mobile Repair on a Saturday morning without booking anything first, hoping someone could look at it right away. The shop was busier than I expected, and as a walk-in I waited close to an hour before anyone was free.

Once my turn came, the technician got straight to work. He replaced the shattered glass with a genuine manufacturer part, then fitted a fresh protector over the new screen. Before returning the phone, he cleared the dust out of my charging port, which had stopped holding a cable, and ran a quick check that included a battery test. The battery still held a full charge, so no replacement was needed. He handled the whole job with genuine care and finished in about two hours. The bill came to $80, and the new screen carries a 90-day guarantee, which put my mind at ease.

Although the repair itself could not have gone better, anyone who values their time would do well to secure an appointment rather than turn up unannounced as I did. The waiting area was cramped, and standing around for an hour was the only real drawback of an otherwise smooth visit.

— Gavin Holt

In the review, the word "badly" is closest in meaning to

  • A.
    poorly
  • B.
    improperly
  • C.
    urgently
  • D.
    severely
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Câu 6 Nhận biết
According to the review, what is NOT mentioned as something the technician did to Holt's phone?

  • A.
    Replacing the cracked glass
  • B.
    Fitting a new screen protector
  • C.
    Replacing the battery
  • D.
    Clearing the charging port
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Câu 7 Nhận biết
What does Holt recommend that people considering the shop do?

  • A.
    Visit the shop without an appointment
  • B.
    Arrange an appointment before visiting
  • C.
    Claim the repair under the guarantee
  • D.
    Set aside two hours for the work
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Câu 8 Nhận biết

A Shoemaker Steps Into Recycled Materials
By Harriet Voss, March 12

Underhill Footwear has spent decades building a name for sturdy, handmade shoes. --[1]--.

The business began in 1994 in the coastal town of Kestrel Bay, where its founders opened a modest workshop above a hardware store. Within a decade the workshop had moved into a larger factory, and a small design team was added. --[2]--.

This spring the company introduced its first line made entirely from recycled materials. --[3]--. The shoes use uppers woven from reclaimed ocean plastic and soles pressed from ground rubber; even the laces are made without any new fibers.

Underhill plans to convert its entire range to recycled inputs by 2028. "We want every shoe we make to have a second life built into it," said design director Vincent Ordway. --[4]--. The recycled collection can be viewed and purchased at the company's new retail counter on Marlow Street.

This feature appears in the spring issue of Ledger & Loom.

What is most likely true of the new line of shoes?

  • A.
    The uppers are pressed from ground rubber.
  • B.
    Some parts still contain newly made fibers.
  • C.
    No part of the shoes requires newly produced material.
  • D.
    The soles are woven from reclaimed ocean plastic.
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Câu 9 Nhận biết
According to the article, how can readers see and buy the recycled shoes?

  • A.
    By visiting the factory in Kestrel Bay
  • B.
    By contacting the magazine that published the article
  • C.
    By ordering from the founders' original workshop
  • D.
    By going to the counter on Marlow Street
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Câu 10 Nhận biết
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "That reputation has earned it a loyal following over the years."

  • A.
    [1]
  • B.
    [2]
  • C.
    [3]
  • D.
    [4]
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Câu 11 Nhận biết

Torrance Kart Circuit — Weekly Driving Session Schedule

The circuit welcomes visitors of all experience levels to book a place in one of our timed karting sessions on the outdoor course. The sessions currently offered each week are set out in the schedule below.

Session Time Duration Rate per driver Maximum drivers
Junior Laps 9:00 AM – 11:00 AM 20 minutes $18 8
Open Practice 11:30 AM – 1:30 PM 30 minutes $28 12
Tuesday Twilight 4:00 PM – 6:00 PM 30 minutes $20 12
Grand Prix Group 6:30 PM – 8:30 PM 45 minutes $35 10

Junior Laps are open only to drivers aged 12 to 15, and all other sessions are for drivers aged 16 and above. Whichever session they choose, all drivers are supplied with a helmet at the trackside desk at no extra charge.

The Tuesday Twilight session is offered at a reduced rate so that drivers can try the newly resurfaced course before the regular price returns. The other rates shown apply through the current season.

Every place must be reserved at least 24 hours in advance. To book a session, visit www.torrancekarting.example or call the circuit office on Fenwick Road.

What most likely can visitors do at the Torrance Kart Circuit?

  • A.
    Take part in a multi-week training program
  • B.
    Buy a helmet from the trackside desk
  • C.
    Drive a kart around the circuit
  • D.
    Watch a professional racing competition
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Câu 12 Nhận biết
Why is one of the circuit's karting sessions currently priced lower than normal?

  • A.
    To attract drivers who have little experience
  • B.
    To let drivers try the new surface before prices rise
  • C.
    To fill each session with the maximum number of drivers
  • D.
    To make up for the session's shorter duration
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Câu 13 Nhận biết
What is indicated about taking part in a session at the circuit?

  • A.
    Drivers of any age may join the Junior Laps session
  • B.
    Every session can hold as many as twelve drivers
  • C.
    A place must be booked at least one day beforehand
  • D.
    Drivers must supply their own helmets at the track
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Câu 14 Nhận biết

Delmont Consulting Client Visit Team

Harold Preston (9:02 A.M.): Good morning, everyone. I just found out that Ms. Farrell from Overland Retail is coming in this afternoon to review our proposal in person. We need the office ready before she arrives. Can you both help me get everything prepared?

Nina Vasquez (9:05 A.M.): Absolutely. I'll finish the presentation slides and print bound copies of the proposal for her.

Nina Vasquez (9:06 A.M.): Oscar, you're the best with equipment. Why don't you set up the projector and test the video link in the main conference room?

Harold Preston (9:08 A.M.): Great. I'll order the refreshments and meet her at reception. Nina, could you also reserve the smaller room in case she wants a private word afterward?

Nina Vasquez (9:10 A.M.): Sure, I'll book it right now.

Oscar Lindqvist (9:12 A.M.): Happy to help. I'll take the conference room. It has to be fully set up by 1:30 P.M. so we can do a quick run-through before she arrives at 2:00.

Harold Preston (9:14 A.M.): Perfect. That leaves us plenty of time. Thanks, both of you.

Oscar Lindqvist (9:16 A.M.): Consider it done.

Why did Harold Preston start the group chat?

  • A.
    To arrange a first meeting with a brand-new client
  • B.
    To order refreshments for a gathering
  • C.
    To organize preparations for a visitor
  • D.
    To review a proposal that a client rejected
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Câu 15 Nhận biết
What does Nina Vasquez suggest that Oscar Lindqvist do?

  • A.
    Set up equipment in the conference room
  • B.
    Print copies of the proposal
  • C.
    Greet the client at reception
  • D.
    Reserve the smaller meeting room
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Câu 16 Nhận biết
According to Oscar Lindqvist, what must be finished by 1:30 P.M.?

  • A.
    Refreshments must be ordered
  • B.
    The client must be greeted
  • C.
    A conference room must be ready
  • D.
    The proposal must be approved
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Câu 17 Nhận biết
At 9:16 A.M., what does Oscar Lindqvist most likely mean when he writes, "Consider it done"?

  • A.
    He plans to greet Ms. Farrell himself
  • B.
    He has finished testing the video link
  • C.
    He is unable to take on the task
  • D.
    He agrees to complete the assigned task
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Câu 18 Nhận biết

Joan Merrick (9:12 AM): Good morning. My name is Joan Merrick. My neighbor Fatima Okonkwo passed along your number after you helped her last month. I'd like to arrange to have the front door lock on my house replaced.

Wesley Grant (9:15 AM): Good morning, Joan. Glad to help. Are you looking to have the cylinder rekeyed, or should I fit a whole new deadbolt? Once I see the door I can tell whether the existing mechanism is still solid.

Joan Merrick (9:17 AM): A completely new deadbolt, please. The one on there now is the original from when the house was built, and the key has become hard to turn.

Wesley Grant (9:19 AM): Understood. My labor rate is 55 dollars an hour, and a standard deadbolt replacement usually takes between one and two hours from start to finish.

Joan Merrick (9:21 AM): That's helpful. Roughly what should I expect to pay in total?

Wesley Grant (9:24 AM): I can't give a firm number until I've looked at it. If the hardware is old or the frame is worn, I may need to drill out the fitting or reshape the mounting hole, and that adds time. So the final total could come out higher than the base figure.

Joan Merrick (9:26 AM): No problem — fit it right and get it done right.

Wesley Grant (9:28 AM): Perfect. I'll stop by to measure the door, then send you a written estimate by e-mail before I begin any of the work.

Joan Merrick (9:29 AM): Sounds good. Thank you, Wesley.

Why did Ms. Merrick first contact Mr. Grant?

  • A.
    To pass along Ms. Okonkwo's phone number
  • B.
    To arrange for a lock to be replaced
  • C.
    To confirm the details of a scheduled visit
  • D.
    To report a problem with a recently installed lock
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Câu 19 Nhận biết
What most likely is Mr. Grant's occupation?

  • A.
    A locksmith
  • B.
    A property manager
  • C.
    A building inspector
  • D.
    A hardware salesperson
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Câu 20 Nhận biết
At 9:26 A.M., what does Ms. Merrick most likely mean when she writes, "fit it right and get it done right"?

  • A.
    She would like to reschedule the appointment for a later date.
  • B.
    She already understands exactly how much she will pay.
  • C.
    She intends to purchase the new hardware herself.
  • D.
    She accepts that the total may exceed the base figure.
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Câu 21 Nhận biết
What should Ms. Merrick expect to receive next?

  • A.
    A same-day appointment to install the new lock
  • B.
    A written estimate sent by e-mail
  • C.
    A refund for a previous payment
  • D.
    A newly cut set of house keys
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Câu 22 Nhận biết

Group message: Off-Site Shoot Team — Monday, March 3

Dominic, 9:02 A.M.: Morning, both. The off-site shoot is confirmed. We drive out Thursday afternoon to set up the space, then we shoot the following day, so keep both clear.

Marissa, 9:04 A.M.: Got it — Thursday to prepare, and the day after for the shoot itself. Who is taking the van?

Colin, 9:05 A.M.: I will. Dominic and I handle the cameras and the framing; Marissa, you are leading on lighting the subject.

Marissa, 9:06 A.M.: Perfect. The client wants clean, bright pictures of every item against a plain backdrop.

Dominic, 9:08 A.M.: Right. The client sets out the products at their location, and the images feed straight into their spring promotion, so everything has to look sharp for their marketing team.

Colin, 9:09 A.M.: I'll grab a few wider frames of the whole arrangement too, in case the store wants them for its catalog.

Marissa, 9:12 A.M.: So what falls to me to bring?

Colin, 9:13 A.M.: On your side, the portable lighting kit, the two reflectors, and the folding stands. Nothing heavy — it all fits in one soft case.

Dominic, 9:14 A.M.: Good. I'll bring the camera bodies and the printed release forms myself.

Marissa, 9:16 A.M.: Do we have the shot list yet? I want to plan my lighting around it.

Dominic, 9:17 A.M.: Not final yet — the running order still isn't settled. The client's been away, and they've moved our planning call to this afternoon.

Colin, 9:18 A.M.: I need that running order too. At least the backdrop is already sorted.

Dominic, 9:18 A.M.: Don't worry, you'll both have it in hand.

Marissa, 9:19 A.M.: When exactly?

Dominic, 9:19 A.M.: I'll send the full shot list tomorrow morning. Then we review the finished images together next Monday.

In what industry do the three message writers most likely work?

  • A.
    Photography
  • B.
    Retail
  • C.
    Advertising
  • D.
    Interior design
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Câu 23 Nhận biết
When will the off-site shoot most likely take place?

  • A.
    Tuesday
  • B.
    Thursday
  • C.
    Friday
  • D.
    Monday
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Câu 24 Nhận biết
What is Marissa responsible for bringing to the shoot?

  • A.
    The camera bodies
  • B.
    The client's products
  • C.
    The release forms
  • D.
    The lighting equipment
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Câu 25 Nhận biết
At 9:18 A.M., what does Dominic most likely mean when he writes, "Don't worry, you'll both have it in hand"?

  • A.
    A planning document will be handed over to the team.
  • B.
    A scheduled meeting has been moved to a new time.
  • C.
    A stage of the preparation is already finished.
  • D.
    A member of the client's staff is unavailable.
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Câu 26 Nhận biết

Brookline Court Office Building

120 Sennett Avenue, Halstead
Monthly Building Systems Report
Reporting period: September
Prepared by: Yvonne Castellano, Facilities Supervisor
Distribution: Building Operations Office

System Status Note
Heating and Cooling Complete The quarterly filter replacement was finished on all floors, and every unit is operating normally.
Elevator Complete The annual safety inspection was carried out by Ridgeway Elevator Services, and the signed certificate is now on file in the office.
Water Heating Complete The new boiler unit, Model BH-450, was installed and tested, and it now supplies hot water to the entire east wing.
Fire Safety Pending The alarm panel test had to be postponed because the main control unit was away for servicing. The test will be completed during the next cycle.
Plumbing Pending A replacement circulation pump for the basement has been ordered. The repair cannot proceed until the part arrives from the supplier.
Lighting Routine I recommend changing the parking-level fixtures to energy-saving bulbs, which would reduce the frequent replacement costs we currently face.

Summary: All scheduled work was completed except for the two pending items above, which are now awaiting outside action.

----------------------

To: Yvonne Castellano
From: Philip Osei
Date: October 2
Subject: Re: Monthly Building Systems Report

Dear Ms. Castellano,

Thank you for such a thorough report. I reviewed it this morning and was pleased to see how much was accomplished during the period. The new boiler we installed last month appears to be working very well, so please keep it in regular service rather than switching back to the older tank.

I agree with your suggestion to change the parking-level fixtures to energy-saving bulbs, and I would like that work scheduled soon. In addition, please fit motion sensors in the stairwells so that the lights there switch off automatically when no one is present.

Finally, some good news. On the strength of the earlier recommendation you made, we have now signed Ridgeway Elevator Services to a full-building maintenance agreement covering all mechanical systems from next quarter. Your judgment on that firm has proved very sound, and I am grateful for it.

Kind regards,
Philip Osei
Operations Manager, Facilities Division
This message is intended only for the named recipient.

According to the report, which system's scheduled work was not carried out during the reporting period?

  • A.
    The heating and cooling system
  • B.
    The elevator system
  • C.
    The fire safety system
  • D.
    The water heating system
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Câu 27 Nhận biết
What problem does the report identify?

  • A.
    A required part has not yet been delivered.
  • B.
    A safety certificate has not been signed.
  • C.
    A newly installed unit is not working properly.
  • D.
    An inspection appointment was missed by a contractor.
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Câu 28 Nhận biết
In her report, what does Ms. Castellano recommend?

  • A.
    Fitting the stairwells with motion sensors
  • B.
    Keeping the new boiler in regular use
  • C.
    Switching the parking-level lights to energy-saving bulbs
  • D.
    Signing a maintenance agreement with an elevator company
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Câu 29 Nhận biết
What is suggested about the Model BH-450 unit?

  • A.
    It supplies hot water to every floor of the building.
  • B.
    It was put into service during September.
  • C.
    It is scheduled to be removed from service soon.
  • D.
    It recently passed its annual safety inspection.
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Câu 30 Nhận biết
What is most likely true about Ms. Castellano?

  • A.
    She signed an agreement covering all mechanical systems.
  • B.
    She arranged for motion sensors in the stairwells.
  • C.
    She recommended the firm that inspected the elevator.
  • D.
    She asked for the older water tank to be reinstalled.
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Câu 31 Nhận biết

Meridian Balloon Flights — Scenic Flight Sessions

Choose one of the four daily sessions below. Each session includes a different feature and carries its own pre-flight instruction. Session times are the same every day throughout the flying season.

Session Departure Window Time in Air Included Before You Fly
Dawn Drift 5:30–6:00 a.m. 60 minutes Hot breakfast on landing Arrive 45 minutes early
Morning Sky 8:00–8:30 a.m. 45 minutes Printed photo set Wear flat, closed shoes
Golden Hour 4:00–4:30 p.m. 60 minutes Sparkling fruit toast on landing Bring a light jacket
Twilight 6:30–7:00 p.m. 75 minutes Framed flight certificate Confirm passenger count two days ahead

All flights depart from Fenmarsh Meadow, weather permitting. Sessions operate only in calm conditions; if wind or rain forces a cancellation, we will rebook you on the next available session at no extra charge. Bookings may be transferred to another person up to 24 hours before the session.

----------------------

To: Nadia Ellison
From: Gareth Whitlock, Meridian Balloon Flights
Booking Reference: MB-2075
Date: April 3
Subject: Your Confirmed Scenic Flight

Hello Nadia,

Thank you for choosing to fly with us. Your scenic flight to mark your wedding anniversary is now fully confirmed. We have secured a place for you and your guest on the Golden Hour session listed on our scenic flight schedule. You will drift over the river valley as the afternoon light softens, which is a favorite among our returning passengers.

For an additional fee, we would be glad to arrange an onboard video recording of your entire flight, which many couples later ask us to prepare as a keepsake. The recording is filmed by a small mounted camera and shared with you within one week. Simply reply to this message before the flight date if you would like this option added to your booking.

Please also read the note beside your session on the schedule well before the day of your flight, because it applies to every passenger traveling in your basket. Our ground team will meet you at the launch field thirty minutes before your departure window opens.

We look forward to welcoming you aboard and sharing a memorable afternoon aloft.

Gareth Whitlock
Flight Coordinator, Meridian Balloon Flights
Phone: 555-0148 | flights@meridianballoon.example

According to the email, why has Nadia arranged the scenic flight?

  • A.
    To celebrate a professional achievement
  • B.
    To mark a wedding anniversary
  • C.
    To reward returning passengers
  • D.
    To photograph the river valley
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Câu 32 Nhận biết
In the email, the word "drift" is closest in meaning to

  • A.
    wander
  • B.
    sink
  • C.
    hurry
  • D.
    float
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Câu 33 Nhận biết
What is implied about the session Nadia has been booked on?

  • A.
    A printed set of photographs is given to each passenger
  • B.
    A light refreshment is served once the balloon lands
  • C.
    A recording of the flight is provided at no extra charge
  • D.
    A guided tour of the valley is included
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Câu 34 Nhận biết
What does Gareth offer to do for Nadia?

  • A.
    Record video footage of the flight
  • B.
    Serve a complimentary breakfast
  • C.
    Rebook the flight for another day
  • D.
    Transfer the booking to a friend
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Câu 35 Nhận biết
What does Gareth indicate that Nadia will need to do before her flight?

  • A.
    Confirm the passenger count in advance
  • B.
    Request an onboard recording
  • C.
    Bring a light jacket along
  • D.
    Pay an extra fee before flying
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Câu 36 Nhận biết

Corliss Air Equipment

Dependable air-treatment units built to run day after day.

For more than twenty years, Corliss Air Equipment has supplied purifiers and dehumidifiers to offices, clinics, and studios throughout the region. Reliability is the standard we hold ourselves to. Every unit is assembled at our own facility and tested individually before it is packed, so the equipment that reaches your door is ready to run from the very first day.

How ordering works

Place your order by phone or through our website, and your units are prepared for dispatch within two business days. Each shipment travels with a packing slip listing every item and the date it left our warehouse.

Warranty and replacement

If a unit does not perform as expected, report the fault within 14 days of the dispatch date shown on your packing slip, and we will send a replacement unit at no charge. If the fault is reported after 14 days, we will instead issue a repair credit that remains valid for one year from the date you report it. In both cases, the customer arranges and pays for return shipping.

Phone: 555-0148 | E-mail: claims@corlissair.example | Office hours: weekdays, 8 a.m. to 6 p.m.

----------------------

Dispatch reference: CO-5528
Dispatched to: Trentham Office Suites, Facilities Department
Dispatch date: March 4
Method: regional ground freight

Item code Category Description Units delivered
AP-210 Air Purifier Compact desk purifier 6
AP-360 Air Purifier Wall-mounted purifier 12
AP-450 Air Purifier Floor-standing purifier 8
DH-140 Dehumidifier Portable dehumidifier 4
DH-220 Dehumidifier Floor-mounted dehumidifier 3

Note: To report a fault, contact Adela Foster in Customer Support.

----------------------

To: Rhoda Palmer
From: Wendell Craig
Date: March 26
Subject: Trouble with part of the Corliss delivery

Hi Rhoda,

I want to say first that Corliss did an excellent job on the delivery itself. The whole order arrived several days earlier than the date we were quoted, which let us start setting up right away.

Unfortunately, we have a problem. The large upright purifiers we placed in the main hall will not switch on at all. None of that group is working, so the hall has no air treatment during a period when the building is very busy.

Could you contact Adela Foster in their Customer Support team and ask how they will handle this? Please forward whatever they tell us so I can plan the next steps. Thanks so much.

Wendell Craig
Facilities Manager, Trentham Office Suites

What is indicated about Corliss Air Equipment?

  • A.
    It has been in business for over three decades.
  • B.
    It serves customers in many countries.
  • C.
    It ships every order on the day it is placed.
  • D.
    It manufactures the equipment it sells.
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Lời giải
Câu 37 Nhận biết
According to the Web page, what does Corliss Air Equipment emphasize about its products?

  • A.
    The steady performance of its units
  • B.
    The variety of its available models
  • C.
    The speed of its dispatch service
  • D.
    The simplicity of its ordering process
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Câu 38 Nhận biết
In the e-mail, what does Mr. Craig praise about Corliss Air Equipment?

  • A.
    It tests each unit before shipping.
  • B.
    It delivered the order earlier than promised.
  • C.
    It packaged the equipment securely.
  • D.
    It made the units easy to set up.
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Phương pháp giải
Lời giải
Câu 39 Nhận biết
Which item does Mr. Craig report as faulty?

  • A.
    AP-210, the compact desk purifier
  • B.
    AP-360, the wall-mounted purifier
  • C.
    DH-220, the floor-mounted dehumidifier
  • D.
    AP-450, the floor-standing purifier
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Câu 40 Nhận biết
How will Corliss Air Equipment most likely respond to the problem Mr. Craig describes?

  • A.
    It will send free replacement units.
  • B.
    It will deliver additional purifiers.
  • C.
    It will apologize for a shipping mistake.
  • D.
    It will offer a credit toward repairs.
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Câu 41 Nhận biết

Meadowgate Board Game Café — Member Bulletin

Spring Edition | February 20

Dear Meadowgate members,

We are pleased to introduce our new Game Lending Library, a free service that lets you borrow board games from our shelves and enjoy them at home for a full week. Library membership is included at no extra cost with your café membership, our way of thanking you for being part of the community.

To celebrate, we are holding a launch session on Saturday, March 8. Drop by for a short demonstration of how borrowing works, sample three featured titles at the tables, and sign up to take your very first game home that afternoon.

No reservation is needed. Simply show your membership card at the front counter when you arrive, and a staff member will help you get started.

Warm regards,
Trevor Blanchard, Café Manager

Open daily, 10 a.m. to 10 p.m. | www.meadowgatecafe.example

----------------------

Reviewer: tabletop_gwen
Member since: 2021
Date of visit: March 8
Rating: 4 out of 5 stars
Would recommend: Yes

Comment: The launch was well organized, and the staff were patient about explaining everything. I borrowed a strategy game to take home, and checking it out at the counter was quick and simple. Two things would make the service even better: first, please give members a way to set aside popular titles before coming in, since the most-wanted games are snapped up quickly; and second, consider letting us keep a game for two weeks rather than a single week. My one complaint is that the display shelves were crowded and hard to browse.

----------------------

To: Meadowgate members
From: Trevor Blanchard
Date: March 12
Subject: Library news

Dear members,

Thank you to everyone who came to the Game Lending Library launch on March 8. The turnout was wonderful, and we are pleased to tell you about several changes to the library and the café.

Members can now reserve any available game through our website and collect it on their next visit. In addition, on Saturdays and Sundays the café will now stay open until 11 p.m., giving everyone more time to play. We have also added twenty new titles to the lending collection.

Looking ahead, we plan to open a second Meadowgate café in the Brookfield district this summer, where the lending library will be offered as well. We hope it will bring the service closer to many more of you.

Sincerely,
Trevor Blanchard

Questions? Write to us at members@meadowgatecafe.example

What is the main purpose of the member bulletin?

  • A.
    To announce an extension of the café's operating hours
  • B.
    To remind members that their memberships require renewal
  • C.
    To present a new borrowing service and promote its opening event
  • D.
    To explain a new procedure for reserving games in advance
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Câu 42 Nhận biết
According to the review, what did tabletop_gwen do on the day of the launch event?

  • A.
    She sampled several featured titles at the tables.
  • B.
    She reserved a game on the café's website.
  • C.
    She borrowed a game to bring home.
  • D.
    She signed up for a game tournament.
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Câu 43 Nhận biết
What does the follow-up e-mail suggest about the café's weekend hours?

  • A.
    They are the same as the weekday hours.
  • B.
    They are longer than they were before.
  • C.
    They now apply throughout the week.
  • D.
    They have been shortened on Sundays.
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Lời giải
Câu 44 Nhận biết
Which improvement did the café most likely make in response to tabletop_gwen's review?

  • A.
    The borrowing period has now been lengthened.
  • B.
    The crowded display shelves have been rearranged.
  • C.
    The weekend closing time has been adjusted.
  • D.
    A way to reserve titles in advance has been added.
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Lời giải
Câu 45 Nhận biết
What does the café plan to do later this year?

  • A.
    Expand its service into a new area
  • B.
    Add more games to its collection
  • C.
    Extend its weekday operating hours
  • D.
    Begin offering online reservations
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Câu 46 Nhận biết

Corbin Fitness Systems

Home › Services › Care Plans

What We Do

We supply, install, and maintain exercise equipment for workplaces of every size. Whether you need a single stretching corner or a fully equipped staff wellness room, our team delivers each machine, assembles it on site, and trains your employees to use it safely before we leave.

Care Plans

Every order includes a choice of three care plans: Core, Active, and Total Care. All three cover parts and labor for a full year after installation. Only Total Care adds two complimentary maintenance visits each year. On the Core and Active plans, any maintenance visit is arranged and billed separately. You may upgrade your plan at any time, and to discuss which plan suits your workplace, contact our care team; a specialist will respond within two business days.

Specialist Spotlight

Our resistance equipment is designed in house by Naomi Beckett, who has shaped every strength-training station in our current range. Each unit she develops is engineered to withstand heavy daily use in busy shared spaces.

----------------------

Order Confirmation — Status: Confirmed
Reference: CF-3380
Client: Vernham Software
Site: New staff wellness room, third floor
Selected plan: Active
Scheduled installation: Tuesday, March 4
Installation lead: Theo Marsh
Note: A maintenance visit was added at the client's request. A service charge applies to this visit.

----------------------

★★★★★ Rating: 5 out of 5 · Verified purchase
Posted by vernham_facilities · March 12

I arranged the outfitting of our new wellness room, and the crew from Corbin Fitness Systems finished the whole setup in a single afternoon. What impressed me most was that they laid down protective mats across the floor before rolling anything in, so the freshly finished surface was left without a single mark. The weight machines they installed are solid and quiet, and that corner has already become the most popular part of the room. Everyone at Vernham Software has been thrilled with the result, and we will call this company first when we expand the space next year.

Was this review helpful? 14 people found this helpful.

What does the Web page indicate about Corbin Fitness Systems?

  • A.
    It installs equipment using its own personnel.
  • B.
    It designs every machine it offers internally.
  • C.
    It works exclusively with large organizations.
  • D.
    It arranges training at a separate facility.
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Lời giải
Câu 47 Nhận biết
According to the order confirmation, for what will Vernham Software receive an additional charge?

  • A.
    The equipment installation
  • B.
    A maintenance visit
  • C.
    Employee safety training
  • D.
    A one-year parts warranty
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Câu 48 Nhận biết
What is suggested about Vernham Software?

  • A.
    It was charged a fee because of its wellness room's location.
  • B.
    It could have avoided a maintenance charge by choosing a higher plan tier.
  • C.
    It is entitled to two free maintenance visits each year.
  • D.
    It intends to open an additional office next year.
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Câu 49 Nhận biết
What can be concluded about the weight machines installed in Vernham Software's wellness room?

  • A.
    They were assembled at the supplier's own facility before delivery.
  • B.
    They are designed for both indoor and outdoor settings.
  • C.
    They were developed by one of the supplier's own designers.
  • D.
    They are covered by a money-back guarantee.
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Câu 50 Nhận biết
In the review, what does the reviewer indicate about the crew from Corbin Fitness Systems?

  • A.
    They completed the installation over several visits.
  • B.
    They demonstrated safe operation of the machines to staff.
  • C.
    They placed the equipment in a corner at the client's request.
  • D.
    They took steps to protect the newly finished floor.
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