- A. records
- B. estimates
- C. instructions
- D. forms
- A. notified
- B. announced
- C. explained
- D. described
- A. punctual
- B. courteous
- C. versatile
- D. grateful
- A. successfully
- B. successful
- C. success
- D. succeeded
- A. efficiently
- B. efficient
- C. most efficiently
- D. more efficiently
- A. supervision
- B. supervisory
- C. supervisors
- D. supervise
- A. besides
- B. otherwise
- C. meanwhile
- D. rather
- A. elimination
- B. maintenance
- C. circulation
- D. arrangement
- A. profitably
- B. profitable
- C. profits
- D. profit
- A. as if
- B. now that
- C. so that
- D. even though
- A. as long as
- B. unless
- C. in case
- D. whether
- A. persuasion
- B. persuades
- C. persuasive
- D. persuasively
- A. estimates
- B. invoices
- C. receipts
- D. guarantees
- A. who
- B. which
- C. their
- D. whose
- A. will have distributed
- B. have distributed
- C. had distributed
- D. would have distributed
- A. following
- B. as soon as
- C. in advance
- D. meanwhile
- A. considerably
- B. considerable
- C. consideration
- D. considering
- A. conclusion
- B. conclusively
- C. concludes
- D. conclusive
- A. separately
- B. temporarily
- C. invariably
- D. collectively
- A. selective
- B. selection
- C. selectively
- D. selects
- A. in case
- B. rather than
- C. so that
- D. until
- A. that
- B. since
- C. how
- D. for
- A. because
- B. although
- C. unless
- D. until
- A. even though
- B. because of
- C. in spite of
- D. as a result
- A. cooperation
- B. cooperatively
- C. cooperative
- D. cooperates
- A. recalls
- B. complains
- C. prevents
- D. anticipates
- A. authorize
- B. inspect
- C. reserve
- D. clean
- A. instead of
- B. even though
- C. meanwhile
- D. in case
- A. they
- B. their
- C. themselves
- D. them
- A. notifies
- B. supplies
- C. escorts
- D. instructs
We are pleased to announce that --(131)-- the next three weeks, the shuttle will gradually extend its route to a new pickup point at Hutton Gate on the south side. The shuttle, which --(132)-- only the north entrance for several years, will begin serving it as well.
Starting March 18, Hutton Gate departures will run every fifteen minutes during peak hours. A rider survey showed strong demand from the south side, so we have planned a three-week trial. For the first two --(133)--, both the existing and new schedules will run together, and the old timing ends in the final week.
Riders who wish to board at Hutton Gate must register a seat through our online form by March 12. --(134)--. Please contact our office at extension 4120 with any questions. Thank you for helping us plan the expanded route.
Mabel Townsend
Shuttle Coordinator
- A. In
- B. Until
- C. For
- D. During
- A. served
- B. serves
- C. will serve
- D. has served
- A. days
- B. weeks
- C. months
- D. periods
- A. The new pickup point at Hutton Gate offers covered seating for waiting riders
- B. Our drivers will complete additional training before the launch date
- C. Seats are limited, so requests made after that date cannot be guaranteed
- D. The shuttle has operated from the north entrance since the park opened
From: Raymond Alcott
To: Gina Hewitt
Date: March 14
Subject: Workstation Order WO-4817
Dear Ms. Hewitt,
Thank you for submitting your order for 40 adjustable workstations last Tuesday. We --(135)-- it in our system immediately. Your order has been assigned reference number WO-4817.
Unfortunately, the form does not include a complete list of --(136)-- for the desk surfaces. Because each panel is cut to the exact size you request, we require the --(137)-- details before work can begin. If we receive them by March 20, your order will stay on the current schedule, with delivery expected in mid-April. Otherwise, it will move to the following month's cycle.
Should you need a copy of our standard sizing guide, I would be happy to send one. Please reply with the requested information at your earliest convenience. --(138)--.
Best regards,
Raymond Alcott
Order Processing
Clarendon Workspace Solutions
- A. entered
- B. have entered
- C. entering
- D. will enter
- A. specifications
- B. dimensions
- C. quantities
- D. features
- A. specifically
- B. specification
- C. specific
- D. specify
- A. As soon as I receive it, I will confirm your delivery date
- B. Our workstation models come in several standard surface sizes
- C. Your invoice will follow once the workstations have shipped
- D. Until then, your order cannot move forward in production
Selby Home and Garden Manager to Retire
The Wyndham Register
Putnam, June 14
Carol Yardley, a longtime --(139)-- of Selby Home and Garden, has announced plans to retire at the end of this summer.
Ms. Yardley joined the store 27 years ago as a sales associate and advanced through several roles before being named branch manager in 2006. --(140)--.
"The biggest change has been in how we connect with customers," Ms. Yardley said. A new branch manager is expected to be in place --(141)-- the end of August. Linda Cho, who leads the store's largest department, has been chosen as her successor.
According to Martin Dufresne, the regional manager, Ms. Cho has shown strong leadership during her time with the company. She brings considerable --(142)-- to the role. A farewell event for Ms. Yardley is planned for August 20.
- A. manage
- B. managing
- C. manager
- D. managed
- A. The store plans to hire several new sales associates this fall
- B. Selby Home and Garden now operates in more than a dozen towns
- C. She has led the branch since it first opened many years ago
- D. In that role, she oversaw the opening of two new departments
- A. until
- B. by
- C. despite
- D. except
- A. experience
- B. reluctance
- C. revenue
- D. inventory
The Stanton Downtown Business Alliance released the results of its yearly shopper survey on Monday. Gordon Novak, the alliance's president, announced that participating stores --(143)-- later evening hours on a trial basis. The new schedule is set to begin on October 1 and will last eight weeks.
Nearly 60 percent of --(144)-- identified limited evening access as the greatest obstacle to shopping downtown. Many said that current closing times left too little time for an after-work visit.
Beginning next month, more than 30 shops along Prospect Avenue will stay open until 9:00 P.M. on weekday evenings. The alliance plans to track customer visits and sales during the trial.
The organization has conducted the survey --(145)-- the past twelve years, gradually expanding its scope. A complete copy of this year's report can be found on the alliance's website. --(146)--.
- A. offered
- B. will offer
- C. would offer
- D. offering
- A. retailers
- B. merchants
- C. respondents
- D. visitors
- A. from
- B. since
- C. across
- D. for
- A. This year's survey drew the largest response the program has ever recorded
- B. The alliance also intends to repaint several storefronts next spring
- C. The survey was conducted online and by mail this year
- D. Mr. Novak has led the alliance since its founding
From: Megan Lowell
To: Thomas Parrish
Date: April 14
Subject: Custom order SP-6203
Dear Mr. Parrish,
Thank you for placing a custom order with us today. It is now awaiting your confirmation before it goes to the manufacturer, and payment will be made under the financing arrangement agreed during your visit. Your selections are listed below.
Exterior color: White
Interior trim: Leather
Engine configuration: Hybrid
Because the hybrid engine depends on current factory availability, please allow an additional four to six weeks if it is not in stock.
Before we forward the order, please review each selection above for accuracy and sign the attached page to confirm it. No changes can be made once the order has been submitted.
As you requested, your car will be ready for pickup on a Saturday. Please bring your proof of insurance at that time. One inspection within the first six months after delivery is also included at no charge.
Sincerely,
Megan Lowell
Sales Consultant, Linwood Motors
- A. At an automotive service center
- B. At an insurance agency
- C. At a vehicle dealership
- D. At a financial lending office
- A. Submit payment for the full purchase amount
- B. Check that the recorded selections are accurate
- C. Contact the manufacturer to place the order
- D. Present proof of insurance coverage
To: All Work-Area Leads
From: Alison Crabtree, Operations Coordinator
Date: March 4
Subject: Annual Equipment Count — Assigned Windows
An independent reviewer will examine our equipment records at the end of this month. Before that visit, each work-area lead must count every item on the equipment list for their area. Networked computing devices are not included in area counts, since these items will be verified separately by the IT Services Department. Each area must complete its count within its assigned window and return the completed list to its collection point, as set out below.
| Work Area | Counting Window | Collection Point |
|---|---|---|
| Floor 2 East | March 10–12 | Room 201 |
| Floor 3 West | March 13–15 | Room 305 |
| Floor 4 North | March 17–19 | Room 410 |
If any item on your equipment list cannot be located, or if you find an unlisted item, submit a discrepancy form to Operations by March 21. Forms received after that date will not be included in this review cycle.
Alison Crabtree
Operations Coordinator
For blank count sheets, contact ext. 4420.
- A. To arrange the purchase of replacement equipment
- B. To have area leads check equipment against records
- C. To announce a change to staff work schedules
- D. To request approval from the external reviewer
- A. They are checked by a different department
- B. They must be counted during March 13–15
- C. They must be counted by March 21
- D. They require a supervisor's approval
