TOEIC LR Collection 2 Test 8 – Reading part 2
Câu 1 Nhận biết

Ingrid Wexler and Gordon Ibarra, Tuesday

Ingrid Wexler (9:12 A.M.): The collection closes today. I'm buying the gift on my lunch break, so I need your fifteen dollars first.

Gordon Ibarra (9:18 A.M.): I'm at the off-site training all day, back only at four fifteen. Should I transfer it to you?

Ingrid Wexler (9:22 A.M.): No need. I'll cover your share. Leave the cash at reception on the second floor rather than at my desk. Your line for the card is due by three thirty.

Gordon Ibarra (9:27 A.M.): Could I add my line at the send-off instead?

Ingrid Wexler (9:29 A.M.): The card is sealed before then. Send your wording and I'll write it in.

Gordon Ibarra (9:33 A.M.): Sending it now. Cash to reception this afternoon, and I'll be at Yolanda's send-off.

Why does Mr. Ibarra suggest transferring his contribution?

  • A.
    He will not be back before the gift is purchased.
  • B.
    He wants to sign the card at the send-off instead.
  • C.
    He does not have cash for the collection today.
  • D.
    He cannot reach the reception desk in time.
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Câu 2 Nhận biết
What is indicated about Ms. Wexler?

  • A.
    She works at the reception desk on the second floor.
  • B.
    She is the employee who is leaving the company.
  • C.
    She will be repaid later for a colleague's share.
  • D.
    She has already paid for the gift in full.
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Câu 3 Nhận biết

Northgate Garden Plots: March-October Season

Plots | Charges | Enrolling | Rules

Plots and Placement

Plots come in three categories: compact, standard, and double. Growers who held a plot last season keep their current category. Applicants new to the program are placed only after walking the site with the plot coordinator, who assigns a category from the space then available.

What the Charge Covers

One payment of $60 applies to every category and covers water at the taps, one compost delivery, and use of the shared tool shed. Staff also clear all plots before the season opens at no extra charge. The payment does not include a lockable storage box, which growers may rent from the site office for $15 per season.

How to Enroll

Submit the online form by March 6. No more than three growers may be named on one plot.

Questions? Use the inquiry form. Parks Office.

What is probably true about applicants who have not held a plot before?

  • A.
    They keep the category they held last season.
  • B.
    They must share a plot with two other growers.
  • C.
    They may not receive the category they prefer.
  • D.
    They pay more for a larger plot category.
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Câu 4 Nhận biết
According to the web page, what must a grower pay for in addition to the seasonal charge?

  • A.
    A box that can be locked
  • B.
    Access to the shared tool shed
  • C.
    Removal of growth before the season
  • D.
    Water drawn from the taps
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Câu 5 Nhận biết

Oakvale Business Journal — Workplace

"We Would Rather Fill the Room," Says Braddock Instruments

By Naomi Trask, Westbourne

Beginning next month, the staff dining room at Braddock Instruments will sell midday meals to people employed by other businesses in the district. The arrangement will run as a trial.

The room, which seats 240, has been open only to the company's own workforce since it opened. A renovation completed two years ago replaced the furniture and lighting, but it added no seats.

"Many of our production employees now divide the week between the plant and their homes, so our tables stand half empty at noon," said Bridget Ellsworth, the company's catering manager. "We would rather fill the room, and we hope word spreads among nearby offices."

Visitors from other firms may enter from 12:45 P.M. until midday service closes at 2:00 P.M. The earlier stretch is not open to them, because that is when employees arrive in the greatest numbers. Meals will cost visitors $6 to $9, paid at a self-service point rather than charged to an employer. Service hours themselves are unchanged, and meal arrangements for Braddock Instruments employees are not affected.

The trial will run for six months, and the review outcome will be posted on the company's website.

What is the article mainly about?

  • A.
    A manufacturer's entry into the restaurant business
  • B.
    A recent upgrade to a company's dining area
  • C.
    A revision of a company's staff meal benefits
  • D.
    An extension of dining access to outside workers
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Câu 6 Nhận biết
According to the article, what brought about the change at Braddock Instruments?

  • A.
    Reduced midday attendance by the company's own employees
  • B.
    Extra seating added during a recent renovation
  • C.
    Earlier requests for access from neighboring offices
  • D.
    An extension of the midday service period
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Câu 7 Nhận biết
What is indicated about Braddock Instruments employees?

  • A.
    They will have the room to themselves during its busiest period.
  • B.
    They will be charged the same meal prices as visitors.
  • C.
    They will collect payments from the visiting diners.
  • D.
    They will be able to invite guests after the trial.
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Câu 8 Nhận biết

To: All employees
From: Staffing Office
Date: March 14
Subject: Staff referral awards

The referral program is now open for every position listed on our careers board. Filling openings this way costs far less than using an outside recruitment agency. --[1]--. To recommend someone, please follow the steps below.

1. Obtain the person's agreement before anything is sent to us.
2. Submit the recommendation with the reference code shown on the posting.
3. Include your own staff number in the message.

--[2]--. A successful recommendation earns an award of 400 dollars. --[3]--. The first 150 dollars is released once the person is hired and your department manager confirms that the recommendation came from you. The remaining amount is paid afterward, and Marta Nystrom will notify you when it is due. That second payment is made only after the new employee completes six months of service. --[4]--. Ms. Nystrom also enters each payment on your monthly pay statement and can answer questions about the deductions applied to it.

Please note that anyone who has applied independently during the past twelve months cannot be counted as your recommendation. In addition, interviews are arranged by the hiring team, so please do not contact candidates about scheduling.

Gerald Moreau, Staffing Manager

Who most likely is Ms. Nystrom?

  • A.
    A manager in one of the departments
  • B.
    A member of the hiring team
  • C.
    A recruiter at an outside agency
  • D.
    An employee in the payroll office
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Câu 9 Nhận biết
What are employees asked to do before submitting a recommendation?

  • A.
    Secure the candidate's consent
  • B.
    Inform their department manager
  • C.
    Attach a copy of the job posting
  • D.
    Arrange the candidate's interview
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Câu 10 Nhận biết
In which of the positions marked --[1]--, --[2]--, --[3]--, and --[4]-- does the following sentence best belong? "That total, however, is not paid in one sum; it reaches you in two separate payments."

  • A.
    [1]
  • B.
    [2]
  • C.
    [3]
  • D.
    [4]
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Câu 11 Nhận biết

Elmwood Vending Services
14 Orchard Street, Cranbury
March 4
Account no. EV-3162

Mr. Frank Delgado
Pinehurst Legal Services
6 Cypress Lane, Cranbury

Dear Mr. Delgado,

This spring Elmwood Vending Services marks its twentieth year in business, and we are preparing a short set of written client profiles. I am writing to ask whether your firm would agree to be the subject of one.

Yours was chosen because your account has been open for eleven years, longer than nearly every other account on our books, which means you can describe how the service has changed over that time.

We will write the text ourselves, drawing partly on comments your staff gave in last year's customer survey. From you we need only a few sentences on how the machines are used during the workday. Nothing will be released until you have returned the draft with your written approval.

The finished profile will be posted on the client pages of our website, and the spring edition of our customer newsletter will also carry it in full. Printed copies are delivered to the offices we serve.

Firms that take part are compensated for their help.* As always, any customer may request a free equipment check at any time.

Please mark one option below and return this letter by March 25.
( ) Option A - We agree to take part. Person to be quoted:
( ) Option B - We would rather not take part this year.

Sincerely,
Karen Mulvaney
Client Accounts Coordinator
Client Relations Team

*Compensation takes the form of a $75 credit, applied to your April statement after the profile is released. It cannot be exchanged for cash or transferred to another account.

According to the letter, what is Mr. Delgado's firm NOT asked to do?

  • A.
    Provide the name of a person to be quoted
  • B.
    Write the text of the client profile
  • C.
    Describe how the machines are used daily
  • D.
    Return the draft with an approval in writing
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Câu 12 Nhận biết
According to the letter, why was Mr. Delgado's firm chosen?

  • A.
    It is marking an anniversary this spring.
  • B.
    It took part in a recent customer survey.
  • C.
    It can compare the service now with earlier years.
  • D.
    It is the provider's largest client.
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Câu 13 Nhận biết
In the letter, the word "subject" is closest in meaning to

  • A.
    course
  • B.
    citizen
  • C.
    focus
  • D.
    cause
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Câu 14 Nhận biết
What does Elmwood Vending Services offer firms in return for taking part?

  • A.
    A cash payment for their participation
  • B.
    A free inspection of their machines
  • C.
    A copy of the recent survey results
  • D.
    A smaller amount due on a later statement
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Câu 15 Nhận biết

For Immediate Release

Issued by the Media Relations Office, Tinsley Workspace Furniture

Corbett Insurance Group Selects Tinsley Workspace Furniture for Four Regional Offices

KIRKHOLM, March 4 — Tinsley Workspace Furniture has been chosen by the Corbett Insurance Group to furnish four of its regional offices, the largest single order the company has accepted.

The order will be filled in two stages. The first covers 1,200 desks and matching storage units, for delivery in June. The second, scheduled for October, covers seating and meeting-room tables. The quantity for the second stage has not yet been confirmed and will be settled with the client in July.

In preparation, a panel-cutting machine was installed at the Kirkholm plant in February. The company has also added an assembly crew of twelve, bringing the plant to two full shifts. First-stage assembly is due to finish on June 12, a week before loading begins.

About Tinsley Workspace Furniture

The company makes desks, storage units, seating, and meeting-room tables for business customers, and it operates two production sites.

Media inquiries: Bethany Molnar, Media Relations Office
press@tinsleyfurniture.com
Visits to production areas can be arranged, but requests must reach this office at least three business days in advance.

What is the purpose of the press release?

  • A.
    To recruit workers for a second shift at the plant
  • B.
    To advertise a new product line to business customers
  • C.
    To report the opening of a second production site
  • D.
    To make public a new agreement with a large client
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Câu 16 Nhận biết
What is NOT indicated about Tinsley Workspace Furniture?

  • A.
    It will supply furniture for use in meeting rooms.
  • B.
    It has done business with this client before.
  • C.
    It operates more than one production facility.
  • D.
    It has not yet fixed the amount for one stage.
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Câu 17 Nhận biết
Why did Tinsley Workspace Furniture most likely enlarge its assembly crew?

  • A.
    To complete the first stage of the order on time
  • B.
    To move the plant onto a third daily shift
  • C.
    To install the plant's new panel-cutting machine
  • D.
    To start loading the June shipment ahead of schedule
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Câu 18 Nhận biết

Store Floor Team — Tuesday

Diego Mercado, 9:40 A.M.: Mr. Haverkamp from Ardley Supply just called. He can bring his demonstration in today at eleven or at two. He wants to show us the new dog and cat food line and the small fish tanks before we place the reorder, and he needs an answer by four this afternoon.

Lidia Petrov, 9:44 A.M.: Not eleven. That is when the grooming drop-offs arrive and the counter stays busy until noon.

Vera Nagy, 9:47 A.M.: Two o'clock then. But we cannot all sit in at once. Two of us have to be out front serving customers whenever the doors are open, and that rule does not bend for an hour.

Diego Mercado, 9:50 A.M.: That is the problem. He wants to cover three things: the new food range and its shelf sizes, a demonstration of the redesigned fish tank filter, and how the display stand is put together. That is forty minutes at least.

Lidia Petrov, 9:53 A.M.: Then ask him to run it twice, twenty minutes each. One of us goes in, comes back out, and the next one goes in.

Diego Mercado, 9:55 A.M.: That works, though the shelf count goes to the back of the line.

Vera Nagy, 9:58 A.M.: It can wait until we open tomorrow. Diego, bring the filter we stock now up from the back before he arrives so we can compare the two. Lidia, you take the counter during the first session.

Diego Mercado, 10:01 A.M.: It is on the top shelf in the stockroom. I will have it on the counter by half past one.

Lidia Petrov, 10:04 A.M.: I will answer his message well before four and put the two o'clock in writing.

Who most likely are the three writers in the message chain?

  • A.
    Attendants at a pet grooming shop
  • B.
    Sales agents for a supply wholesaler
  • C.
    Employees at a pet supply store
  • D.
    Instructors at a product training center
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Câu 19 Nhận biết
At 9:55 A.M., what does Mr. Mercado mean when he writes, "the shelf count goes to the back of the line"?

  • A.
    A routine job will be finished later than planned.
  • B.
    A routine job will be canceled altogether.
  • C.
    The supplier's visit will start at a later hour.
  • D.
    The staffing requirement will be relaxed briefly.
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Câu 20 Nhận biết
What task is Mr. Mercado taking on before the visit?

  • A.
    Covering the counter during the first session
  • B.
    Putting together the new display stand
  • C.
    Attending the whole demonstration at once
  • D.
    Locating a stocked item for comparison
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Câu 21 Nhận biết
What does Ms. Petrov indicate she will do?

  • A.
    Reply to the supplier before his deadline
  • B.
    Request a visit on a different day
  • C.
    Place the reorder for the new stock
  • D.
    Deliver samples of the new food line
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Câu 22 Nhận biết

Fernhill Town Center Traders' Association

Home | News | Shop Directory | For Businesses (current page) | Inquiries

How is the Fernhill Town Voucher accepted and redeemed?

A voucher presented at your counter must be taken at its printed value against any goods in stock, and no part of it may be returned as cash. --[1]--.

What does accepting the voucher bring in?

Vouchers cannot be spent outside the enrolled premises, so the money loaded onto them stays in the district. Every enrolled address appears on the list that goes out with each voucher sold. Bulk orders are placed by local employers for their staff, and many holders have never shopped at the address they choose. --[2]--.

How do collected vouchers become money again?

Keep the vouchers you take in and send them to the association office as one batch each month. A batch is settled only when the printed values in it come to $40 or more, and a smaller batch should be held and sent in with the following month's batch. --[3]--. Batches must reach the office by the tenth day of the month, as the office makes its payments in one run shortly afterward, and a late batch waits for the next run. Vouchers sent in are not returned.

What is supplied for the counter and window?

Three items are sent to a store when it joins: a window sticker, a small counter card, and a printed note that explains the voucher to shoppers who ask about it. The sticker is to be shown in the window, where it can be read from the street. --[4]--.

Page last revised on 6 February. Anything not covered here should be put to the association office.

For whom is the web page mainly intended?

  • A.
    Employers who buy vouchers for their staff
  • B.
    People who run stores in the district
  • C.
    Workers in the association's payment office
  • D.
    Shoppers who pay with the vouchers
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Câu 23 Nhận biết
What is NOT mentioned as a gain for a store that accepts the voucher?

  • A.
    Money spent on vouchers stays with local businesses.
  • B.
    Fees for handling cash and cards are avoided.
  • C.
    Each participating address is named in an enclosed list.
  • D.
    Shoppers with no prior visit are brought in.
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Câu 24 Nhận biết
According to the web page, what should participating stores do at regular intervals?

  • A.
    Ask for a new set of window materials
  • B.
    Pay out the printed value of each batch
  • C.
    Mail the vouchers taken in to the office
  • D.
    Correct the details held in the shop directory
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Câu 25 Nhận biết
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "The others are for use at the counter, and further copies may be requested from the association office."

  • A.
    [1]
  • B.
    [2]
  • C.
    [3]
  • D.
    [4]
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Câu 26 Nhận biết

From: Miriam Duclos
Sent: Thursday, February 5, 9:15 A.M.
To: Terrence Whitlock
Copy: Roland Skoglund
Subject: Evening order cards, early departure boxes
Attachment: sample order card

Terrence,

Starting Monday, February 9, I would like the front desk to take over the evening handling of our early departure breakfast boxes.

Please keep a supply of cards at the desk, where blank cards are stored in the second drawer, and offer one to every arriving guest who reports a departure before the dining room opens at 6:30 A.M. Completed cards go in the tray beside the key cabinet. At 9:00 P.M., the tray should be emptied and the item totals telephoned to the night kitchen, which closes half an hour later, so that Roland Skoglund, our night kitchen supervisor, can pack and label each box overnight. Cards handed in after 9:00 P.M. cannot be filled, so please return them to the guest with an apology.

No card may list more than three items. Guests staying four nights or longer receive the box at no charge, and shorter stays are billed to the room at nine dollars. Any guest who wants a second box may buy one at that same rate and pay for it at the desk.

Thank you for taking this on.

Miriam Duclos
Dining Room Manager
Food Service Section
Extension 214

----------------------

Fairhaven Hotel Early Departure Breakfast Box Order Card
Complete this card and hand it in at the front desk before 9:00 P.M. on the evening before you leave.

Guest name: Nadia Brennan
Room number: 412
Departure time: 5:45 A.M.
Nights staying: 5
Pickup point: [X] front desk / [ ] side entrance
Date submitted: February 17

Select up to three items in total.
[X] Ham sandwich / [ ] Plain yogurt
[X] Fruit cup / [ ] Granola bar
[X] Orange juice / [ ] Boiled egg

How you heard about this service: The front desk supervisor mentioned it when I checked in.

Remarks: I have an early flight and this will save a long wait. I return in March with two colleagues, and I would like to arrange the same boxes for all three of us.

For desk use only
Time card received: 8:40 P.M.
Received by, night desk clerk: K. M.
Order reference: FB-118
Totals passed to night kitchen: yes

Why did Ms. Duclos write to Mr. Whitlock?

  • A.
    To collect comments on a new order card
  • B.
    To confirm who will prepare the boxes
  • C.
    To transfer a nightly task to another section
  • D.
    To request more blank cards for the desk
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Câu 27 Nhận biết
In the e-mail, the word "rate" is closest in meaning to

  • A.
    speed
  • B.
    price
  • C.
    grade
  • D.
    ratio
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Câu 28 Nhận biết
Who most likely is Mr. Whitlock?

  • A.
    The front desk supervisor
  • B.
    The dining room manager
  • C.
    The night kitchen supervisor
  • D.
    The night desk clerk
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Câu 29 Nhận biết
What does Ms. Brennan indicate she would like to do?

  • A.
    Arrange the same order for a later visit
  • B.
    Add more items to her current order
  • C.
    Pick up her box at the side entrance
  • D.
    Pack breakfast boxes for her colleagues
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Câu 30 Nhận biết
What is suggested about Ms. Brennan's order?

  • A.
    It arrived at the desk too late to be filled.
  • B.
    It will not add any charge to her room bill.
  • C.
    It includes more items than one card may list.
  • D.
    It will be billed to her room at nine dollars.
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Câu 31 Nhận biết

Company Equipment Schedule

Reference: ES-6
Issued by: Equipment Services Office, Sherborne Financial Services
Effective date: April 1
Supersedes: Schedule ES-4, issued in 2021

This schedule sets out the computing equipment allotted to each staff group and how often it is replaced. It applies to all staff at all company sites.

Group Role description Equipment allotted Replacement interval
A Staff working at one fixed desk Desktop computer and monitor ** Every 5 years
B Staff working at two or more company sites Laptop computer * Every 4 years
C Staff visiting customer premises on most business days Laptop computer and tablet * Every 3 years
D Staff sharing a workstation with a colleague Shared desktop computer ** Every 6 years

* Portable equipment: the unit being replaced must be handed in at the equipment counter before the new unit is released.
** Desk-based equipment: the unit being replaced is picked up from the workspace by this office and should not be brought to the counter.

Revision 4. Questions about group placement should be sent to the Equipment Services Office, extension 214.

----------------------

To: Hugo Esposito
From: Gillian Kaplan
Copy: Asset Register Section
Date: May 12
Subject: Equipment replacement now due (Schedule ES-6)

Dear Mr. Esposito,

Our records show that the computer issued to you has now reached the replacement point set out in the company equipment schedule. You are recorded as a member of staff who visits customer premises on most business days, and the unit you are using was issued three years and two months ago.

Please take the following steps in the order given. First, copy all work files to your network folder, as nothing left on the device can be recovered once it is processed. Second, pick up your new equipment at the counter on the second floor during your appointment. Please note that the condition marked in the schedule against the class of equipment allotted to your group must be satisfied before the equipment can be released to you. The office will hold it at the counter for five business days from the appointment date. Anything not picked up within that period is returned to general stock, and a further appointment must then be requested.

Please confirm in writing, no later than May 23, whether a morning or an afternoon appointment during the week of June 2 suits you.

Sincerely,
Gillian Kaplan
Equipment Services Coordinator
Equipment Services Office
Extension 214

Group placements and replacement intervals are set out in Schedule ES-6.

What is suggested about Sherborne Financial Services?

  • A.
    It requires all staff to work at one desk.
  • B.
    It replaces staff computers once every year.
  • C.
    It has changed its equipment rules before.
  • D.
    It has recently opened several new work sites.
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Câu 32 Nhận biết
In the e-mail, the word "order" is closest in meaning to

  • A.
    sequence
  • B.
    request
  • C.
    command
  • D.
    condition
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Câu 33 Nhận biết
What is the main purpose of the e-mail?

  • A.
    To remind an employee to save some computer files
  • B.
    To guide an employee through a required equipment changeover
  • C.
    To announce a revision to the company equipment schedule
  • D.
    To confirm that an appointment has already been arranged
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Câu 34 Nhận biết
What is indicated about the equipment allotted to Mr. Esposito?

  • A.
    It is replaced once every four years.
  • B.
    It is picked up from his workspace by staff.
  • C.
    It consists of a single desktop computer.
  • D.
    It includes more than one type of device.
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Câu 35 Nhận biết
What will Mr. Esposito most likely have to do before his new equipment is released to him?

  • A.
    Ask the office to review his group placement.
  • B.
    Leave his old computer at his desk for pickup.
  • C.
    Hand in his old computer at the equipment counter.
  • D.
    Arrange a second pickup appointment with the office.
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Câu 36 Nhận biết

District Business

Parcel Network Turns to Neighborhood Stores

By Bruce Sandoval

Hartwell Parcel Network will begin placing self-service parcel pickup units inside neighborhood shops this spring.

"We have run pickup units in office lobbies for six years, and nearly all of those customers arrive by car," said Anita Ferreira, the network's district rollout manager. "Shops are new ground for us."

Shops hoping to host a unit must have at least 1.2 meters of clear wall space away from the doorway, an outlet within three meters of it, and staffed hours on six days a week or more. Applicants without room for a unit may still be accepted for parcel handling at the counter.

Enrollment is running in two phases. Shops accepted in the first phase appear in the network's online pickup-point finder as soon as their unit is installed. Second-phase shops are added together once that phase closes in June.

Application forms are available from the network's district office.

----------------------

To: Renata Novak, Beckworth Corner Store
From: Paula Considine
Date: March 6
Subject: Outcome of your host site application
Site reference: PN-1082

Dear Store Manager,

Thank you for applying. Two other shops on Quarry Street applied earlier, but yours is the only one open seven days a week, and that decided the matter.

Your store is enrolled in the second phase. The class of unit you receive depends on the site check:

Class 1, compact: 1.2 meters clear wall, standard outlet
Class 2, standard: 1.8 meters clear wall, standard outlet
Class 3, large: 2.4 meters clear wall, dedicated circuit

Nothing is fixed until the visit. Please reply with two possible dates before March 14. Our staff will also train your assistants in releasing parcels.

Regards,
Paula Considine
Host Site Coordinator, Hartwell Parcel Network

P.S. Window signage arrives after installation, not before.

----------------------

Renata Novak (8:52 A.M.): I measured the wall by the side door this morning — 2.6 meters clear, with an outlet on the same wall.

Paula Considine (8:57 A.M.): Noted for PN-1082. That is enough wall for even the largest class on my list, so the outlet decides it. Is it on its own circuit?

Renata Novak (9:02 A.M.): No idea. Adrian wired the shop last year, so I have added him here.

Adrian Bassett (9:15 A.M.): That outlet shares a circuit with the drink coolers, so nothing needing its own line can go there. I could put in a separate line, but not before April.

Paula Considine (9:20 A.M.): Not the largest, then — we install the next class down. Adrian, can you fit the wall bracket the week of March 24?

Adrian Bassett (9:26 A.M.): Tuesday morning works.

What is indicated about Hartwell Parcel Network?

  • A.
    It requires host shops to open on all seven days.
  • B.
    It will close its office-lobby units in June.
  • C.
    It accepts applications only from shops with space for a unit.
  • D.
    It has offered the service elsewhere for several years.
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Câu 37 Nhận biết
According to the e-mail, why was Ms. Novak's store chosen?

  • A.
    It submitted its application before the others did.
  • B.
    It has more clear wall space than the others.
  • C.
    It stays open on every day of the week.
  • D.
    It has already trained its staff to release parcels.
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Câu 38 Nhận biết
What is suggested about the store's entry in the network's online listing?

  • A.
    It will be added along with a group of other shops.
  • B.
    It will be added as soon as the unit is installed.
  • C.
    It will be left out of the online listing entirely.
  • D.
    It will describe the store as a counter handling point.
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Câu 39 Nhận biết
Who most likely is Adrian Bassett?

  • A.
    A rollout manager
  • B.
    An electrician
  • C.
    A site coordinator
  • D.
    A store assistant
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Câu 40 Nhận biết
What will Ms. Novak's store most likely receive?

  • A.
    A parcel service at the counter
  • B.
    A compact Class 1 unit
  • C.
    A standard Class 2 unit
  • D.
    A large Class 3 unit
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Câu 41 Nhận biết

To: Valerie Aguilar, Kestrel Technical Services
From: Tomasz Kaminski, Grantley Court Serviced Apartments
Subject: Reserved apartment, May 18 onward
Date: March 4
Booking reference: BK-4085
Attachment: apartment availability and rates

Dear Ms. Aguilar,

The two-bedroom apartment reserved for your three staff members can be provided only through May 17. No two-bedroom apartment at this address is free from May 18 to June 28, when the booking ends. Please tell us which of the two arrangements described below you want entered on the booking.

The first is a transfer, in which your staff move to another apartment at this address on May 18. Its category is set by the number of occupants, and its weekly rate is the one shown for that period on the attached schedule. The second is a relocation, in which your staff stay in a two-bedroom apartment at our Ravensworth Road property, farther from the city center. For either arrangement, I have approved in writing the waiver of the $75 charge normally made for a move during a stay.

Both arrangements will stand until March 11, and I look forward to your reply.

Tomasz Kaminski
Bookings Office, Grantley Court Serviced Apartments
bookings@grantleycourt.com

----------------------

Bookings Office, Grantley Court Serviced Apartments
Apartment availability and weekly rates
Standard period: April 6 to May 17. Peak period: May 18 to June 28.
Revision 2

Apartment category (maximum occupants) Standard period Standard period Peak period Peak period
Category Weekly rate Apartments free Weekly rate Apartments free
Studio (1) $410 3 $455 2
One-bedroom (2) $520 4 $585 3
Two-bedroom (3) $600 2 $665 0
Three-bedroom (5) $735 1 $810 1

Conditions
1. A party is placed in the smallest category its number of occupants allows.
2. A move during a stay begins on a Monday. The site supervisor releases keys after checking the apartment.
3. The $75 charge for a move during a stay is waived only in writing by the bookings office manager.

----------------------

Subject: Re: Reserved apartment, May 18 onward
Reference: BK-4085
Sent: March 6, 9:12 A.M.

Dear Mr. Kaminski,

Thank you for your notice about the final weeks. We accept the transfer at your address, starting Monday, May 18. Please note that the number of occupants has changed. The booking was placed for three people, but one colleague's start date has moved to September, so two will occupy the apartment from May 18 onward.

As for the move day itself, both occupants are at a client site until the evening on Mondays. May the keys be held at your desk until 7 P.M.?

Valerie Aguilar
Office Administration, Kestrel Technical Services
Extension 214

Why did Mr. Kaminski write the first e-mail?

  • A.
    To obtain a decision about part of a stay
  • B.
    To collect a payment for a change of apartment
  • C.
    To recommend a property in a different area
  • D.
    To announce an increase in a weekly rate
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Câu 42 Nhận biết
In the first e-mail, the word "set" is closest in meaning to

  • A.
    arranged
  • B.
    placed
  • C.
    scheduled
  • D.
    determined
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Câu 43 Nhận biết
What is most likely true about Mr. Kaminski?

  • A.
    He is the supervisor who releases keys to guests.
  • B.
    He is a member of Ms. Aguilar's department.
  • C.
    He is based at the Ravensworth Road property.
  • D.
    He manages the office that issued the schedule.
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Câu 44 Nhận biết
How much will Kestrel Technical Services pay per week for the apartment its staff will occupy from May 18?

  • A.
    $520
  • B.
    $585
  • C.
    $600
  • D.
    $665
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Câu 45 Nhận biết
What is indicated about the staff members who will occupy the apartment from May 18?

  • A.
    They will each be given a studio apartment.
  • B.
    They will move to the Ravensworth Road property.
  • C.
    They will be absent from the property during the move.
  • D.
    They will begin their assignment in September.
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Câu 46 Nhận biết

Yarrow Street Rehearsal Rooms

Room chart, issued by the Room Rental Desk
In effect from March 1

Cedar Room Maple Room Juniper Room Sycamore Room
Maximum players 4 8 10 6
Amplified instruments Permitted Not permitted Permitted Permitted
Evening rental after 6 p.m. Available Available Not available (group classes) Available
Equipment in room Four stools Upright piano, eight chairs Upright piano, drum platform, ten chairs Upright piano, six chairs
Rental block Two hours Two hours Three hours Two hours

Note: A room not claimed 15 minutes after its booked start time may be given to another group waiting at the counter.

Equipment rental rates are listed on a separate sheet.

----------------------

From: Delia Pomeroy
To: Gareth Lindqvist, Room Rental Desk
Copy: Tobias Gallagher
Sent: March 12, 4:20 p.m.
Subject: Friday rehearsal

Dear Mr. Lindqvist,

Thank you for the room chart. Please confirm our rehearsal for Friday, March 22.

There will be five of us, and the guitars and bass will go through amplifiers. This is our first booking with you since a fifth player joined in February, and the room we used all winter is now too small. Please give us whichever room takes a group of that size in the evening. We hope to play from 7:00 p.m. A group class meets in the Juniper Room that evening, so we will keep our door shut.

We will arrive at 6:30 p.m. to check in at the front counter and sign for the borrowed equipment. We are bringing our own guitars, amplifiers, and microphones, so the only item we need is a set of drums. Our pianist will use the room piano.

Later in the season we hope to book a Saturday afternoon in the Juniper Room.

Regards,
Delia Pomeroy
Group organizer

P.S. I have forwarded your rate sheet to Tobias.

----------------------

Equipment rental rates

Rates apply to all rooms at Yarrow Street Rehearsal Rooms.

Rented by the session

Item Unit Rate Note
Percussion set (bass drum, snare, cymbals) Per session $18 Sticks not supplied
Upright piano Per session $12 No charge in rooms where a piano is installed
Guitar amplifier Per session $9 One per player
Microphone and stand Per session $5 Cable included

Other charges

Item Unit Rate Note
Percussion set Per day, three sessions or more $45 Same room only
Hearing protection Per person $2 Kept at the counter

Charges are added to the booking record and paid at the front counter.

What is indicated about Yarrow Street Rehearsal Rooms?

  • A.
    It permits amplified instruments in all of its rooms.
  • B.
    It may reassign a room that is claimed late.
  • C.
    It rents out every room in three-hour blocks.
  • D.
    It provides a piano in each of its rooms.
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Câu 47 Nhận biết
Which room will Ms. Pomeroy's group most likely be given on March 22?

  • A.
    Cedar Room
  • B.
    Maple Room
  • C.
    Juniper Room
  • D.
    Sycamore Room
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Câu 48 Nhận biết
What is implied about Ms. Pomeroy?

  • A.
    She belongs to a class that meets on Friday evenings.
  • B.
    She has already secured a Saturday afternoon booking.
  • C.
    She will bring a set of drums to the rehearsal.
  • D.
    She has rented a room at the center before.
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Câu 49 Nhận biết
According to the e-mail, what will Ms. Pomeroy's group do at 6:30 p.m.?

  • A.
    Begin playing their first song
  • B.
    Pick up hearing protection at the counter
  • C.
    Acknowledge receipt of items on loan
  • D.
    Unload their own amplifiers and microphones
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Câu 50 Nhận biết
How much will Ms. Pomeroy's group be charged for equipment rental on March 22?

  • A.
    $9
  • B.
    $12
  • C.
    $18
  • D.
    $45
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