TOEIC LR Collection 3 Test 10 – Reading part 2
Câu 1 Nhận biết

The Larkfield Post — Around Town

The Post is building a twelve-month community calendar entirely from photographs sent in by readers, and the calendar itself will be given away free with next month's weekend edition.

Photographs of spring, summer, fall, and winter scenes are all welcome, although winter photographs remain below the number needed. Every entry must be a high-resolution image at least 3,000 pixels wide, and each reader may send up to four entries, counting all categories together. The closing date of October 18 applies to all entries.

Send images to photos@larkfieldpost.com or bring them to the front counter. Chosen contributors will be credited and will receive extra copies.

Prepared by the Features Desk. Direct questions to the Newsroom.

What is indicated about the community calendar?

  • A.
    It will be distributed at no cost to Post readers.
  • B.
    It will be assembled from photographs taken by the Features Desk.
  • C.
    It will accept only one photograph from each reader.
  • D.
    It will be given only to contributors whose images appear.
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Câu 2 Nhận biết
What is indicated about photographs of winter scenes?

  • A.
    They may be sent in after the closing date.
  • B.
    They are still being sought in larger numbers.
  • C.
    They are accepted below the stated size minimum.
  • D.
    They are exempt from the limit on entries.
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Câu 3 Nhận biết

From: Roland Chapman, Facilities Coordinator
To: All Ashcombe Plaza Occupants
Date: March 12
Subject: Scheduled Backup Generator Test

On Friday, March 15, the building will conduct a one-time test of the backup generator. Power on every floor will be cut from 6:00 P.M. to 6:30 P.M. that day.

Before leaving, please save your work and turn off all desktop computers and printers, since the outage could erase anything left unsaved. Emergency lights in every hallway and stairwell will stay on for the full test period.

For questions, please contact the facilities office on the ground floor.

Roland Chapman, Facilities Coordinator, Ashcombe Plaza

What does Chapman ask occupants to do on March 15?

  • A.
    Contact the facilities office in advance
  • B.
    Leave their desktop computers switched on
  • C.
    Take part in the backup generator test
  • D.
    Switch off their electronic equipment
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Câu 4 Nhận biết
What does Chapman most likely imply when he writes, "Emergency lights in every hallway and stairwell will stay on for the full test period"?

  • A.
    The test could run longer than planned.
  • B.
    People can still leave the building safely.
  • C.
    Only some areas will lose electricity.
  • D.
    More lights will be installed in the stairwells.
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Câu 5 Nhận biết

www.ardmoreappliances.com
Product Registration Confirmation

Everything is in order. Thank you for registering your recent purchase with Ardmore Home Appliances. The information below has been saved to your account, and your appliance is covered as of the start date shown.

Reference number: WR-5240
Product: Cascade 5 dishwasher, model TL-620
Registration status: Confirmed
Coverage start: February 9, 2024
Coverage end: February 9, 2026

Certificate of coverage: Download (PDF)
Select the link above to save a copy for your records, and keep it in case you ever need to arrange a repair. This document lists your model, the coverage dates, and your reference number. The user manual that came with your dishwasher is not stored here. You can find it on the product page instead.

Your two-year coverage ends on the date shown above. At that point, however, your protection need not stop for good. You may pay to add a further two years of coverage, provided you do so within thirty days of the end date.

Have a question about this page? Visit help.ardmoreappliances.com for help with your registration.

What is the purpose of the Web page?

  • A.
    To acknowledge an action a buyer has taken
  • B.
    To explain how a repair request is approved
  • C.
    To correct an error in a customer's account
  • D.
    To advertise a recently released appliance
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Câu 6 Nhận biết
According to the Web page, what might happen after the coverage end date?

  • A.
    The buyer's details will be saved to an account.
  • B.
    The customer's reference number will no longer be valid.
  • C.
    Longer protection may be purchased for a fee.
  • D.
    Protection will end with no option to renew.
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Câu 7 Nhận biết
What is the customer able to download?

  • A.
    A guide to operating the new appliance
  • B.
    A receipt for the customer's purchase
  • C.
    A voucher for a discount on repairs
  • D.
    A statement of the appliance's protection
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Câu 8 Nhận biết

The Kentmere Hotel
Garment Care Service

Guests who would like clothing cleaned or ironed during their stay may use the hotel's garment care service. Place the garments in the laundry bag provided in the closet of this room, along with a note listing each item and the service it needs. Housekeeping staff collect the bags from guest rooms every day at 9:00 A.M. and 4:00 P.M., and most garments placed in the bag by 8:45 A.M. are returned the same evening.

The charge for each garment depends on whether it is cleaned or ironed, as shown in the table below.

Garment Cleaning Ironing
Shirt or blouse $6.00 $3.50
Skirt $8.00 $4.50
Sweater $7.00 $4.00
Jacket $12.00 $7.00
Coat* $18.00 $10.00

*Coats are cleaned by an outside company and are returned within two days.

A minimum charge of $12.00 applies to each order, and ironing is not offered on Sundays. Button repair on jackets is provided at no charge with any cleaning order. Questions about charges may be directed to Guest Services at extension 3020.

Where would the notice most likely be found?

  • A.
    At a hotel's guest services desk
  • B.
    In a housekeeping work area
  • C.
    In a hotel guest room
  • D.
    At an outside cleaning company
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Câu 9 Nhận biết
How often are guests' garments collected?

  • A.
    Twice a day
  • B.
    Once each morning
  • C.
    Every two days
  • D.
    Only on weekdays
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Câu 10 Nhận biết
What is indicated about the ironing service?

  • A.
    It requires a minimum of three garments.
  • B.
    It includes button repair at no charge.
  • C.
    It must be requested by calling Guest Services.
  • D.
    It costs less than cleaning for each item.
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Câu 11 Nhận biết

MEMORANDUM

Reference: FM-3092
TO: Ms. Loretta Chase, Suite 214
FROM: Harold Brennan, Facilities Manager, Glenmore Office Park
DATE: November 5
SUBJECT: Building access concern

This memo responds to your report about the main entrance. --[1]--. In March, the building replaced staff-issued key cards with an entry pad that requires a personal code, and most tenants have found the change convenient. The code assigned to your suite was set up correctly, and the old key cards have been deactivated. --[2]--. The guide explains that each tenant must reset the code on the first day of every month. --[3]--. According to our records, the pad did not accept your code on the morning of November 2 because it had not been reset the day before. --[4]--.

Since the guide clearly describes this rule, lockouts of this kind are not covered under the service agreement, and any after-hours service call will be billed to the tenant. To restore access, please call the office at extension 405, and a staff member will reactivate your code.

H.B., Facilities Manager

Copy: tenant file, Suite 214
Office hours: 8 a.m. to 6 p.m.

Why did Ms. Chase most likely contact Mr. Brennan's office?

  • A.
    She disliked the new entry system.
  • B.
    She could not get into the building.
  • C.
    She had been given a wrong entry code.
  • D.
    She had been billed for a service call.
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Câu 12 Nhận biết
How does Mr. Brennan help Ms. Chase?

  • A.
    By sending staff to open the entrance for her
  • B.
    By explaining how to get her code working again
  • C.
    By canceling the fee for an after-hours visit
  • D.
    By providing her with a new key card
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Câu 13 Nhận biết
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "A printed guide was sent to all tenants before the new system began."

  • A.
    [1]
  • B.
    [2]
  • C.
    [3]
  • D.
    [4]
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Câu 14 Nhận biết

Aldergate Hair Studio: Trainee Afternoons

Lower rates for clients who can spare extra time

A smaller bill for your next cut, color, or conditioning treatment on a quiet weekday afternoon, in exchange for an appointment that runs about half an hour longer than usual.

Our trainee rate reflects that extra time. Each appointment is given by a stylist in the final term of our training program, and careful, unhurried work simply takes longer. A senior stylist inspects the finished result of every trainee appointment before you leave the chair, but the service itself is carried out by the trainee.

Trainee appointment rates

Service Appointment length Trainee rate
Cut and styling 75 minutes $22
Coloring* 2 hours $38
Conditioning treatment 60 minutes $18

These rates are current and will not change this year.

Trainee appointments may be booked Monday through Thursday, between one and four in the afternoon. Evening slots are not part of the offer. If these weekday afternoons remain fully booked through the summer, trainee appointments will be added on Saturday mornings as well.

To book

1. Call the front desk at 555-0128 and ask for a trainee appointment.

2. Name the service you would like so that enough appointment time can be set aside.

*At the trainee rate, coloring covers one all-over color only. Highlighting is booked at our regular price.

Denise Lombard, Salon Manager

Aldergate Hair Studio, 14 Pentland Street. Open Monday through Saturday, nine until seven.

What is the purpose of the flyer?

  • A.
    To recruit new stylist trainees
  • B.
    To announce a change to the salon's business hours
  • C.
    To publicize a reduced-price appointment option
  • D.
    To announce added days for regular appointments
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Câu 15 Nhận biết
What does the salon plan to do?

  • A.
    Add Saturday trainee appointments beginning immediately, before the summer
  • B.
    Add Saturday trainee appointments if weekday bookings remain full through the summer
  • C.
    Add evening trainee appointments as a new part of the offer
  • D.
    Reduce the trainee rate even further at some point this year
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Câu 16 Nhận biết
What is suggested about the trainee stylists?

  • A.
    They spend equal time on every service performed
  • B.
    They are supervised by the salon manager
  • C.
    They are observed at every step of the appointment
  • D.
    They do not offer highlighting at the lower rate
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Câu 17 Nhận biết
In the flyer, the word "term" is closest in meaning to

  • A.
    phase
  • B.
    word
  • C.
    condition
  • D.
    length
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Câu 18 Nhận biết

FOR IMMEDIATE RELEASE
WAVERLY, October 6
Crowhurst Vehicle Rental to Accept Returns at Any Branch
Cars and small vans may be left at a branch other than the one that supplied them.

Crowhurst Vehicle Rental announced today that from November 2 a car or small van rented at one of its branches may be left at any other Crowhurst branch. Until now, every vehicle had to be brought back to the branch that supplied it.

Customers are asked to tell the receiving branch at least twenty-four hours before arrival so that a space can be held for the vehicle. The change does not cover the company's delivery trucks, which are rented under a separate weekly agreement. In addition, business customers whose account agreement names a single return branch must ask for that agreement to be amended before their next rental.

"Drivers have been asking us for this for years, and we are glad to make it standard," said Yusuf Adeyemi, director of customer service. "Daily rates stay exactly as they are."

The new option should be especially useful because of the size of the company's network. Five years ago Crowhurst was operating from thirty-eight sites. It now serves drivers from sixty-two, the newest of which opened in August.

Crowhurst Vehicle Rental supplies cars, small vans and delivery trucks to private and business customers across the country.

General questions: Heather Osborne, Customer Information Manager, h.osborne@crowhurstrental.com
Business accounts: Miguel Fontaine, Business Accounts Manager, m.fontaine@crowhurstrental.com

What is the press release mainly announcing?

  • A.
    Revised terms for renting delivery trucks
  • B.
    The opening of several new branches
  • C.
    Special discounts for business customers
  • D.
    A wider choice of drop-off locations
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Câu 19 Nhận biết
What is suggested about the company's delivery trucks?

  • A.
    They can only be dropped off where they were picked up.
  • B.
    They may be left at any branch starting November 2.
  • C.
    They can be rented on a daily basis.
  • D.
    They were first added to the fleet five years ago.
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Câu 20 Nhận biết
According to the press release, what has Crowhurst Vehicle Rental done over the past five years?

  • A.
    It has reduced its daily rental charges.
  • B.
    It has let customers return cars to any branch.
  • C.
    It has grown its network of branches.
  • D.
    It has surveyed drivers about their needs.
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Câu 21 Nhận biết
According to the press release, why should a customer contact Mr. Fontaine?

  • A.
    To ask a general question about the change
  • B.
    To give notice before leaving a vehicle
  • C.
    To have a contract changed before renting again
  • D.
    To get details about the newest branch
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Câu 22 Nhận biết

May 4
Mr. Dominic Shaw
19 Chilton Road
Kelverton

Dear Mr. Shaw,

Tavistock Savings Bank is revising the charges on all Standard Checking accounts, effective July 1, a change that reflects the higher cost of processing routine account transactions. --[1]--.

The monthly service charge on your Standard Checking account will rise from $4.00 to $6.50. The $2.00 charge for paper statements on these accounts will be discontinued. --[2]--.

Direct Checking accounts, which carry a lower monthly charge, are not affected by this revision. To take advantage of this lower charge, visit any of our branches and ask an associate to move your account to Direct Checking. Requests made before July 1 will be completed before the revised charge begins. If you make your request after that date, one charge at the revised rate will apply first. --[3]--. From then on, only the Direct Checking charge will apply.

In any month in which your account holds an average daily balance of $2,500 or more, the revised charge is not applied. This exemption is granted automatically, and no request is needed. --[4]--.

Thank you for banking with us.

Sincerely,

Curtis Holloway
Personal Banking Manager

Enclosure: Schedule of Personal Account Charges
This schedule, prepared by our Deposit Operations department, lists the charges on all personal accounts and can also be viewed at tavistocksavings.com. Questions about it may be directed to Account Services at 555-0184, although account changes cannot be made on that line.

According to the letter, whom should Mr. Shaw contact for help with the list of charges sent with the letter?

  • A.
    An associate at any branch
  • B.
    The personal banking manager
  • C.
    The Deposit Operations department
  • D.
    The Account Services department
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Câu 23 Nhận biết
What information about the change is included in the letter?

  • A.
    The number of customers it affects
  • B.
    A comparison with other banks' charges
  • C.
    The reason the bank is making it
  • D.
    The date it was approved
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Câu 24 Nhận biết
How can Mr. Shaw have his account changed to Direct Checking?

  • A.
    By calling the telephone line listed in the letter
  • B.
    By speaking with a bank employee in person
  • C.
    By mailing back the enclosed document
  • D.
    By submitting a request on the bank's Web site
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Câu 25 Nhận biết
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "However, the charge will be listed on your statement for any month in which the balance falls below that level."

  • A.
    [1]
  • B.
    [2]
  • C.
    [3]
  • D.
    [4]
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Câu 26 Nhận biết

Transportation

Airport Splits Its Parking Into Three Areas

The single lot at Linden Regional Airport has become three areas with separate rules and rates.

By Nolan Sedgwick, Transportation Reporter

Since June, drivers at Linden Regional Airport have parked in one of three areas instead of the single lot that served the terminal for years. Over the first two months, staff counted about a third more vehicles left overnight than in the same period last year, and most of that increase was recorded in Elmgate.

The three areas differ in how they charge. Drivers who leave a car for only a few hours can pay by the hour in Elmgate, while those who stay longer are charged by the day or, in Tilbury, by the week.

"Offering drivers a choice of distance and price has filled spaces that used to sit empty," said Yvonne Salcedo, who manages airport operations. "I accept that many regular travelers who once walked to the terminal from their cars now ride the shuttle instead, and not all of them are pleased."

A further change takes effect on October 1, when Cransley will begin holding its spaces for drivers with reservations and will no longer allow any stay to run beyond four days. Drivers who plan longer stays, or who arrive without a booking, will need to use one of the other two areas.

A full comparison of the three areas appears below.

----------------------

Passenger Parking: Comparison of Areas

Rules in force since June 1
Covers the three passenger areas only. Staff and rental vehicles use a separate area that is closed to passengers.

Cransley Elmgate Tilbury
Access to terminal On foot Free shuttle bus Free shuttle bus
Time to terminal 6 minutes 12 minutes 18 minutes
Maximum stay 30 days until October 1, then 4 days 30 days 60 days
Charges Per day Per hour for the first 3 hours, then per day Per week (b)
Advance booking Required from October 1 (a) Not required Not required
Vehicle height limit None 2.1 meters None

(a) Cransley reservations close at 6:00 P.M. on the day before arrival.
(b) In Tilbury, each period of seven days is charged as one week, and a partial week is charged as a full week.

Reserve online at lindenairport.com/parking.

What does the article indicate about the parking at Linden Regional Airport?

  • A.
    Its growth has come mainly in Cransley.
  • B.
    Its areas are shared with airport staff.
  • C.
    Its use has risen since it was reorganized.
  • D.
    Its areas all charge the same rates.
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Câu 27 Nhận biết
According to the chart, what will drivers who want to park in Cransley have to do starting October 1?

  • A.
    Keep their vehicle under 2.1 meters tall
  • B.
    Pay a shuttle bus fare in advance
  • C.
    Book a space by the day before arriving
  • D.
    Book a space on the morning they arrive
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Câu 28 Nhận biết
According to the article, what is true about Ms. Salcedo?

  • A.
    She admits that some travelers are unhappy about a change.
  • B.
    She wrote a news report about the new parking areas.
  • C.
    She says more travelers now walk to the terminal.
  • D.
    She thinks too many parking spaces are still empty.
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Câu 29 Nhận biết
What will a traveler who leaves a 2.4-meter-tall van at the airport for three weeks most likely do after October 1?

  • A.
    Park the van in Tilbury
  • B.
    Reserve a space in Cransley
  • C.
    Leave the van in Elmgate
  • D.
    Use the staff and rental area
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Câu 30 Nhận biết
According to the chart, what is true about the way drivers are charged in Tilbury?

  • A.
    The first three hours are charged by the hour.
  • B.
    Every day of a stay is charged separately.
  • C.
    An eight-day stay is charged as one week.
  • D.
    A ten-day stay costs as much as a fourteen-day stay.
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Câu 31 Nhận biết

Local News

Careers evening moves to a larger home

Organizers expect the largest turnout so far

By Hugh Pettigrew

The Milford Careers Partnership will hold its careers and training open evening at Selby Conference Center on Thursday, November 13. The evening has been offered every autumn since 2018, but growing attendance has moved it out of the community hall used in earlier years.

Until last year, visitors simply joined a line for whichever session they wanted. This time the sessions, still twenty minutes long as in past years, are allotted in advance, and only visitors holding a confirmation record will be seated. "We were turning people away at eight o'clock, which nobody enjoyed," said Constance Mabry, who has coordinated the evening from the beginning.

Sessions are offered on writing an application at 6:15, interview practice at 6:45, choosing a training course at 7:30, and starting a small business at 8:15. A briefing on hiring support at 7:00 is open only to visitors registered in the employer category.

Visitors registered as students must bring a document showing that they are enrolled in a course. Employers are asked to bring printed details of the positions they hope to fill. Places can be reserved at milfordcareers.org by November 10, and admission is free.

----------------------

Visitor Registration Confirmation
Reference: VR-5081
Date issued: November 4

Registrant: Angela Cordero
Telephone: 555-0165
Visitor category: Student
Request received: November 2

Sessions requested
Slot B, 6:45 p.m.: waiting list
Slot C, 7:00 p.m.: not open to this visitor category
Slot E, 8:15 p.m.: confirmed

Registration desk note: the 6:45 session is fully booked, and you will be telephoned if a place is released. The open advice tables in the concourse are available all evening and need no reservation.

Report to the registration desk on the ground floor at least twenty minutes before your confirmed session. Changes to this record may be made until November 10. Please quote the reference shown above.

What is indicated about Ms. Mabry?

  • A.
    She writes for a local newspaper.
  • B.
    She has organized the event for several years.
  • C.
    She recently took over planning the evening.
  • D.
    She will lead the briefing for employers.
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Câu 32 Nhận biết
According to the article, what has changed about the sessions this year?

  • A.
    They are no longer available to walk-in visitors.
  • B.
    They are open only to registered employers.
  • C.
    They now last twenty minutes each.
  • D.
    They now take place at tables in the concourse.
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Câu 33 Nhận biết
What is indicated about Ms. Cordero?

  • A.
    She must bring printed details of available jobs.
  • B.
    She has already paid a registration fee.
  • C.
    She will need to show proof of her studies.
  • D.
    She must check in at a desk on the second floor.
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Câu 34 Nhận biết
What topic will be covered in the session that Ms. Cordero is confirmed to attend?

  • A.
    Choosing a training course
  • B.
    Preparing for interviews
  • C.
    Recruiting new employees
  • D.
    Starting a small business
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Câu 35 Nhận biết
What does the confirmation record suggest about Ms. Cordero?

  • A.
    She has been refused admission to the evening.
  • B.
    She reserved a place at the concourse advice tables.
  • C.
    She registered after the published deadline.
  • D.
    She may be contacted about an additional session.
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Câu 36 Nhận biết

Business Notes

Lunch Deliveries Move to Fixed Routes

By Douglas Pascoe, Business Reporter

Until now, clients of Mowbray Office Catering could ask for delivery on any weekday, so orders from one street often traveled on three vans. "The food was never the problem," said operations director Hannah Villanueva. "We were sending drivers through the same districts twice before noon."

To address this, from April 6 each service area will have a regular route with a single delivery day, prepared at one of the company's two kitchens. Under the new schedule, the Ellerby Street kitchen will start an hour early on Thursdays, since that day's route will carry more meals than any other.

Route details appear in the delivery schedule.

----------------------

Mowbray Office Catering — Lunch Delivery Routes

In effect from April 6

Route Service areas Kitchen Delivery day Order cutoff Minimum order
L1 Duxford, Sowerby Ellerby Tuesday 3 P.M., two working days ahead 12 meals
L2 Grenford Ellerby Thursday 3 P.M., two working days ahead 12 meals
L3 Tenbury, Eddington Hadleigh Friday Noon, three working days ahead 15 meals
L4 All areas, on request Hadleigh Wednesday Noon, three working days ahead 25 meals

Route L3 orders cannot be increased after the cutoff.

Queries about routes L1 and L2 go to Owen Duarte. Queries about routes L3 and L4 go to Lucia Chowdhury.

----------------------

To: Miriam Vogel, Ockford Design Partners
Subject: Change to your lunch deliveries
Account: LD-6193
From: Karl Jessup
Date: March 18

Dear Ms. Vogel,

From April 6, our lunch deliveries will run on fixed routes. Your office has taken our Wednesday delivery for six years. However, your area, Duxford, has now been assigned to route L1, which delivers on Tuesdays.

You may either accept Tuesday delivery or keep your Wednesday delivery by ordering through route L4. Each route's cutoff and minimum order appear in the published schedule.

Please reply by April 1 naming the arrangement you prefer. The coordinator responsible for Duxford's assigned route will then call you to confirm your choice.

Karl Jessup
Order Desk Manager

Order desk hours: Tuesday through Friday, 8 A.M. to 4 P.M. Replies reach the shared desk, not the sender.

What is Ms. Vogel asked to do?

  • A.
    Call the coordinator about her regular order
  • B.
    Let the company know which plan she chooses
  • C.
    Confirm the address on her account
  • D.
    Visit the order desk before April 1
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Lời giải
Câu 37 Nhận biết
How can Ms. Vogel's office keep its current delivery day?

  • A.
    By ordering at least 15 meals at a time
  • B.
    By having its meals prepared at the Ellerby kitchen
  • C.
    By sending its orders to the shared desk address
  • D.
    By ordering at least 25 meals at a time
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Lời giải
Câu 38 Nhận biết
What is suggested about the Grenford service area?

  • A.
    Its route is the busiest of the week.
  • B.
    Its regular meals come from the Hadleigh kitchen.
  • C.
    Its meals are prepared two working days before delivery.
  • D.
    It shares a regular route with Duxford.
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Lời giải
Câu 39 Nhận biết
What is indicated about the way Mowbray Office Catering handled deliveries before April 6?

  • A.
    It offered deliveries only on certain weekdays.
  • B.
    It made poor use of vans and drivers.
  • C.
    It led to complaints about the quality of the food.
  • D.
    It depended entirely on the Ellerby Street kitchen.
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Lời giải
Câu 40 Nhận biết
Who will most likely contact Ms. Vogel after she replies?

  • A.
    Mr. Jessup
  • B.
    Ms. Chowdhury
  • C.
    Mr. Duarte
  • D.
    Ms. Villanueva
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Câu 41 Nhận biết

Pickering Self Storage — Block Access Chart (Updated this spring)

Block How to reach your unit Access hours Notes
Block A (Units 1-20) Reached on foot from the lobby, on the second floor 6 a.m. to 10 p.m. ●
Block B (Units 21-40) Reached by driving right up to the unit door Open at all hours ★
Block C (Units 41-60) Reached on foot along the ground-floor hallway 6 a.m. to 10 p.m. ●

● Temperature is kept steady inside. ★ Ground level, open to the outdoor yard.

To move to another block, send a written request to the site office. A move can go ahead only when a unit in that block is free, and notice must be given before the end of the month.

----------------------

Claudia Webb — Posted April 2

Unit rented: No. 12
Time as a renter: 14 months
Score: 4 out of 5

I keep stock for a small online business at this site, and I chose it for the long opening hours. Over my time here the place has been clean and reliable, and I stop by a few times each week. This is my third storage company, and by far the easiest to deal with. My one trouble is loading. Carrying boxes to and from my unit is hard work, and I wish I could bring my van closer. I had understood that renters must stay in the block they first sign up for. Is there anything that would make loading easier for me?

Would recommend to others: Yes.

----------------------

Site Team — Posted April 3

Thank you for taking the time to share your experience with us. One point needs putting right: renters are not tied to their first block, so a move is certainly possible. For the loading you describe, Block B would suit you much better. Any move must meet two conditions : a free unit in that block, and notice before the end of the month. To get started, please follow the steps given at the end of the block chart.

The Site Team

What is NOT mentioned about Block C on the access chart?

  • A.
    Its temperature is kept at a steady level.
  • B.
    Its units are reached along a ground-floor hallway.
  • C.
    Its access hours end in the late evening.
  • D.
    Its units sit next to the site office.
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Câu 42 Nhận biết
What does the online review indicate about Ms. Webb?

  • A.
    She has been a renter there for under a year.
  • B.
    She stops at her unit once each day.
  • C.
    She has used two other storage firms before.
  • D.
    She awarded the site a top score of five.
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Câu 43 Nhận biết
What is suggested about Ms. Webb?

  • A.
    She can enter her unit at any hour.
  • B.
    She reaches her unit on an upper floor.
  • C.
    She parks her van beside her unit door.
  • D.
    She has a unit facing the outdoor yard.
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Câu 44 Nhận biết
Why would Block B most likely be more suitable for Ms. Webb?

  • A.
    It offers steady temperature control indoors.
  • B.
    It always has empty units for new renters.
  • C.
    It is reached from inside the main building.
  • D.
    It would shorten the distance she carries boxes.
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Lời giải
Câu 45 Nhận biết
In the online response, the word "conditions" is closest in meaning to

  • A.
    requirements
  • B.
    states
  • C.
    illnesses
  • D.
    surroundings
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Câu 46 Nhận biết

Office Machine Repairs at Halverton

By Trevor Nilsen, Services Correspondent

Halverton Equipment Care, which services office beverage machines across the district, now handles reported faults in one of two ways. A technician visits the client's own office, or the machine is collected and repaired at the company's service center. Either option is offered within one week.

Rachel Tomlin, the firm's service manager, said the second option was added last year because requests for same-week visits were rising faster than technicians could keep up with. "Now every client can be given a fixed date for the work," she said.

Both options are available under the standard care agreement, which includes servicing of up to six machines at each client address. Replaceable supplies such as water filters are billed separately.

Full terms appear in the company's printed price list.

----------------------

To: Service Department, Halverton Equipment Care
From: Teresa Kilbride, Marnfield Insurance Services
Date: September 22
Subject: Kitchen machine fault
Reference: Care agreement MC-2740

Dear Service Department,

Your team handled our last fault promptly, and we were pleased. Now the machine in our ground-floor kitchen has stopped heating water, and we would like to arrange a repair.

Our first choice is a technician visit here within the next three days. If no technician is free this week, please collect the machine and repair it at your service center. Your terms state that a machine is lent to us at no charge while ours is away. Could you confirm today which arrangement you will make?

For your records, we also installed two more machines in the upstairs kitchen last month, so eight are now in use at this address.

Sincerely,

Teresa Kilbride
Office Manager
Direct extension 176

----------------------

Halverton Equipment Care

Bill to: Marnfield Insurance Services
Document number: 7156
Issue date: September 30
Agreement reference: MC-2740
Service date: September 24

Off-site servicing, one unit — included under agreement — $0.00
Replacement water filter*, one unit — $34.00
Total due — $34.00

*Replaceable supplies are not included in the standard care agreement.

Payment is due within 14 days. Please include the document number above with your payment so that it can be matched to your account. Questions about charges should go to the service department, not to this billing office.

What is the purpose of the article?

  • A.
    To outline what a local company offers its clients
  • B.
    To report rising demand for same-week technician visits
  • C.
    To announce new charges for replacement supplies
  • D.
    To promote a company's printed price list
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Lời giải
Câu 47 Nhận biết
In the article, the word "fixed" is closest in meaning to

  • A.
    repaired
  • B.
    fastened
  • C.
    definite
  • D.
    dishonest
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Câu 48 Nhận biết
What is most likely true about Marnfield Insurance Services?

  • A.
    It has more machines than its agreement includes
  • B.
    It was unhappy with an earlier repair
  • C.
    It had Halverton install its newest machines
  • D.
    It must wait over a week for any repair
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Lời giải
Câu 49 Nhận biết
What repair option did Halverton Equipment Care use for Marnfield Insurance Services?

  • A.
    The one Ms. Kilbride said she preferred
  • B.
    The one that provides a machine in the meantime
  • C.
    The one that was billed at $34.00
  • D.
    The one that is the quickest to arrange
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Câu 50 Nhận biết
What does the invoice ask Marnfield Insurance Services to do?

  • A.
    Send questions about charges to the billing office
  • B.
    Pay the full amount by September 30
  • C.
    Give the agreement reference with its payment
  • D.
    Show which bill its payment is meant for
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