- A. forecasts
- B. procedures
- C. assignments
- D. priorities
- A. until
- B. before
- C. during
- D. after
- A. though
- B. since
- C. until
- D. after
- A. although
- B. despite
- C. instead of
- D. even so
- A. energize
- B. energetically
- C. energy
- D. energetic
- A. them
- B. they
- C. those
- D. someone
- A. rather than
- B. unless
- C. before
- D. only after
- A. systematically
- B. voluntarily
- C. independently
- D. anonymously
- A. throughout
- B. beyond
- C. within
- D. following
- A. specifically
- B. accordingly
- C. likewise
- D. otherwise
- A. designation
- B. designating
- C. designated
- D. designates
- A. compare
- B. postpone
- C. designate
- D. announce
- A. incentives
- B. invitations
- C. deadlines
- D. requirements
- A. arranged
- B. permitted
- C. assigned
- D. accepted
- A. sustainability
- B. sustainable
- C. sustain
- D. sustaining
- A. his
- B. he
- C. him
- D. himself
- A. regularity
- B. regulate
- C. regular
- D. regularly
- A. consistently
- B. occasionally
- C. independently
- D. marginally
- A. records
- B. recording
- C. record
- D. recorder
- A. along with
- B. other than
- C. because of
- D. regardless of
- A. complaints
- B. payments
- C. contracts
- D. receipts
- A. divided
- B. promoted
- C. canceled
- D. merged
- A. promptly
- B. thoroughly
- C. privately
- D. objectively
- A. qualify
- B. receive
- C. wait
- D. compete
- A. every
- B. both
- C. one
- D. several
- A. subject
- B. similar
- C. accustomed
- D. opposed
- A. over
- B. within
- C. among
- D. along
- A. clarity
- B. clarify
- C. clearly
- D. clearer
- A. fully
- B. rarely
- C. partially
- D. formerly
- A. delayed
- B. early
- C. brief
- D. sudden
February 9
Ms. Gloria Weiss
Fenmore Ceramics
41 Denby Street
Weatherton, OH 45215
Dear Ms. Weiss:
Your reservation has been processed, and Booth 46 in Hall 2 has been assigned to your company by the --(131)-- who prepare our hall plan. --(132)--.
Three documents must reach this office by February 27: a --(133)-- drawing that shows the exact position of each display case, an equipment list, and a request for staff passes. If any item arrives later, it will be handled --(134)--. As a result, approval will not reach you until setup week, leaving little time to prepare. Daily booth cleaning may also be ordered on the enclosed form. Please direct questions to this office.
Sincerely,
Nigel Thackeray
Whitfield Exhibition Group
- A. coordination
- B. coordinator
- C. coordinators
- D. coordinate
- A. Assignments of this kind reflect the display space each exhibitor requested at booking
- B. Our cleaning crews enter every hall each morning well before visitors are admitted
- C. Payment for the reserved space may be made either by check or by bank transfer
- D. Your drawings and equipment list reached us before the reservation was processed
- A. revised
- B. detailed
- C. sample
- D. preliminary
- A. promptly
- B. eventually
- C. routinely
- D. separately
From: Gerald Fowler, Ashcombe Travel Management
To: Audrey Molnar
Date: November 14
Subject: Credits added to your account
Dear Ms. Molnar,
Thank you for your --(135)-- of our agency. Middleton Engineering opened a corporate account with us last week, and its travel officer confirmed that you had encouraged the company to work with us. --(136)--. Travel credits worth two hundred dollars have therefore been added to your account, and they will appear on your next monthly statement.
Please --(137)-- us whenever you pass our name to another company, and the same credits will be added once that company opens an account. The credits do not expire, and no claim form is required. You may apply --(138)-- to any of your future bookings with us. Please write to me with any questions about your account.
Sincerely,
Gerald Fowler
Account Services, Ashcombe Travel Management
- A. reservation
- B. consideration
- C. recommendation
- D. description
- A. We are always pleased to hear that our clients value the service we provide
- B. Both of your accounts will be combined on a single statement each month
- C. Our booking desk is open from seven in the morning until eight at night
- D. Credits are earned under our program whenever an account is opened in this way
- A. to notify
- B. notifies
- C. notified
- D. notify
- A. them
- B. its
- C. ours
- D. it
From: Permits Office, Braddock Parking Garage
To: Aaron Speight
Date: January 14
Subject: Monthly parking application
Dear Mr. Speight,
Thank you for your recent --(139)-- for a reserved monthly space. All monthly spaces are currently assigned, so your name has been added to our waiting list. --(140)--. That charge applies only from the month a space is assigned to you. Meanwhile, you may park at our daily rate on the visitor level.
Please confirm your continued interest every three months. Without that confirmation, your name will be removed from the list. You may also --(141)-- the parking level you first requested. Simply send us a note, and we will enter your preferred level in place of the earlier one. If you have --(142)-- concerning this process, please contact me directly.
Sincerely,
Nadine Espinoza
Permits Office
- A. applies
- B. applicant
- C. application
- D. applied
- A. Being on the list does not commit you to paying the monthly charge
- B. Requests on the list are handled strictly in the order they arrive
- C. A small deposit is collected as soon as each request is received
- D. Visitors pay the daily rate at the exit gate each time they leave
- A. confirm
- B. alter
- C. check
- D. reserve
- A. another questions
- B. each question
- C. so questionable
- D. further questions
We --(143)-- an error in our recent notice on supply orders. That notice reached all staff on December 4, and item 3 named the mail room as the drop-off point for completed request forms.
Completed forms should instead be brought to the Purchasing Unit on the second floor. --(144)-- this correction, every other part of the notice still applies, including the December 19 deadline for orders.
Staff who left forms in the mail room last week should submit them again by December 12. --(145)--. Please discard the earlier notice and keep the --(146)-- copy attached, which marks the change in bold.
We apologize for the confusion. Questions may be directed to me at extension 218.
- A. are making
- B. made
- C. will make
- D. would make
- A. Aside from
- B. Ahead of
- C. Because of
- D. Instead of
- A. The mail room has already forwarded those forms to our unit
- B. The deadline for all supply orders has moved to December 22
- C. Forms left in the mail room do not reach the Purchasing Unit
- D. Each unit receives a monthly budget for its office supplies
- A. original
- B. blank
- C. revised
- D. draft
Padgett Market: Information for Shoppers
Posted June 2
Our records from the past month show that waiting times between 4:00 P.M. and 6:00 P.M. have grown considerably. To shorten these waits, starting June 9, our two express lanes will serve only shoppers carrying twelve items or fewer during those hours. Shoppers with more than twelve items should use the regular lanes at those times. Outside those hours, both express lanes will remain open to everyone.
Members of our checkout team will stand near the lanes for the first two weeks to direct shoppers. This arrangement will be reviewed at the end of the summer and adjusted if waiting times do not fall.
Posted by the Checkout Supervisor
- A. To explain a new limit on using certain checkout lanes
- B. To introduce employees who will help shoppers at the checkouts
- C. To announce a change to the store's daily business hours
- D. To report what recent records show about customer waits
- A. It has extended its checkout hours into the evening.
- B. It is hiring more employees to work at its checkouts.
- C. It could revise its new lane rule later in the year.
- D. It has recently added two express lanes to its store.
Loxley College Bookstore Pays Cash for Your Used Course Books
Bring your used course books and a current college enrollment card to our end-of-term buy-back counter, where we pay by the week and by the condition of each copy:
| Buy-Back Round | Clean Copy | Marked Copy |
|---|---|---|
| Week 1 | $14 | $8 |
| Week 2 | $10 | $6 |
| Week 3 | $6 | $4 |
We pay only for titles that instructors have listed for next term's classes, and counter staff grade every copy before payment. Damaged copies are turned away, and Merrow Recycling collects them at no charge. The counter takes in no further books after 5:00 P.M. on the last day of Week 3, and anything brought in later leaves with you.
The counter is on the lower level, beside the returns desk. The store stays open until 9:00 P.M. daily. Call 555-0184.
- A. People currently taking courses at the school
- B. Instructors preparing next term's book lists
- C. Staff members of a local recycling company
- D. Shoppers seeking refunds for recent purchases
- A. Payment rates for clean copies will fall.
- B. Books taken to the counter will earn no payment.
- C. A recycling company will collect leftover books.
- D. The bookstore will close its doors for the day.
