- A. constructor
- B. constructs
- C. constructively
- D. construction
- A. effective
- B. effectively
- C. most effective
- D. more effective
- A. to distribute
- B. have distributed
- C. is distributing
- D. will distribute
- A. consideration
- B. considerable
- C. considered
- D. considerably
- A. mandatory
- B. comparable
- C. detachable
- D. defective
- A. approving
- B. approves
- C. approved
- D. approval
- A. instructor
- B. instruction
- C. instructed
- D. instruct
- A. advises
- B. adviser
- C. advice
- D. advisable
- A. efficiency
- B. efficient
- C. efficiently
- D. efficiencies
- A. repeatedly
- B. repeated
- C. repetition
- D. repeat
- A. Either
- B. Neither
- C. Both
- D. Between
- A. them
- B. their
- C. themselves
- D. theirs
- A. compiled
- B. is compiling
- C. compiling
- D. has compiled
- A. consistency
- B. flexibility
- C. accuracy
- D. popularity
- A. consist
- B. include
- C. compose
- D. dispose
- A. durable
- B. washable
- C. attractive
- D. formal
- A. confidence
- B. confident
- C. confidently
- D. confide
- A. someone
- B. none
- C. anything
- D. nothing
- A. exceeded
- B. achieved
- C. excelled
- D. reduced
- A. reported
- B. returned
- C. postponed
- D. diverted
- A. simultaneously
- B. repeatedly
- C. strictly
- D. formerly
- A. Notify
- B. Notification
- C. Notifying
- D. Notified
- A. width
- B. wide
- C. widely
- D. widen
- A. receipts
- B. notices
- C. copies
- D. folders
- A. initially
- B. initiation
- C. initial
- D. initiate
- A. clean
- B. cleans
- C. cleaning
- D. cleaner
- A. until
- B. once
- C. whether
- D. instead
- A. whether
- B. unless
- C. provided
- D. because
- A. operators
- B. operation
- C. operational
- D. operates
- A. he
- B. himself
- C. him
- D. his
August 22
Mr. Gerald Hutton
18 Cranmore Lane
Rosslyn, OR 55231
Dear Mr. Hutton,
On behalf of the Meridian Performing Arts Center, I am pleased to --(131)-- your renewal as an annual patron and to thank you for your continued support of our programs.
Your patron membership is now active for the coming season, and your membership number, MP-5504, appears on the enclosed card.
Membership carries a range of privileges throughout the year. Advance seat selection applies --(132)-- to our main-stage performances, while tickets for community showcases stay available to the general public.
One benefit deserves particular mention. Each patron membership --(133)-- two guest passes that may be used at any performance during the season.
Please keep this letter as confirmation of your renewed membership. --(134)--.
Sincerely,
Bridget Donnelly
Membership Services Officer
Meridian Performing Arts Center
- A. announce
- B. declare
- C. process
- D. acknowledge
- A. exclusively
- B. fully
- C. jointly
- D. regularly
- A. including
- B. includes
- C. include
- D. is included
- A. Renewal notices for next season are sent out each August
- B. We look forward to welcoming you throughout the coming season
- C. Guest passes must be purchased separately at the box office
- D. New patrons may join online at a discounted seasonal rate
Assessors from the Ainsworth Standards Board will visit the office on August 21 to inspect paperwork and working conditions. Yvonne Barnhart will escort them throughout.
First, please clear shared walkways by August 19. Each team will then have time on August 20 to review its files and --(135)-- any outdated forms. During the visit, assessors may ask to see records kept in your area. --(136)--.
Exact times for the visit are still being confirmed. The full --(137)-- will be posted by the main entrance on August 19.
Deliveries will be held until the afternoon. --(138)--, work will continue as usual throughout the day. The assessors will send a report after the visit, and its findings will be shared with everyone.
- A. updating
- B. updates
- C. updated
- D. update
- A. Requests of that kind should be passed directly to Ms. Barnhart
- B. Files should therefore be reviewed only after the assessors leave
- C. Such requests should be sent to the legal team before August 20
- D. Assessors will not ask staff for any records during the visit
- A. schedule
- B. report
- C. budget
- D. invoice
- A. For instance
- B. Otherwise
- C. Until then
- D. Similarly
From: Felix Stoddard, Cawthorne Training Center
To: Angela Brennan
Date: September 8
Subject: Your certificate
Dear Ms. Brennan,
We are writing --(139)-- that you have completed the Business Writing Course. Your final assignment was graded last week, and your training record is now closed. --(140)--.
The printed certificate will arrive within ten business days, and an electronic version is already in your account. Replacement printed copies carry a fee. --(141)--, keep the original safe.
Please check that your name and course title appear correctly. Report any error within thirty days so that the record can be corrected.
You may now enroll in the Advanced Business Writing Course, which opens next month. As a --(142)-- student, you will pay less than those who have not studied with us before. Questions may be sent to our office.
Sincerely,
Felix Stoddard
Certification Officer
- A. confirming
- B. confirm
- C. to be confirmed
- D. to confirm
- A. Please send your final assignment by Friday
- B. An updated course catalog was mailed in August
- C. Your certificate has been issued in two formats
- D. Ask about discounts before the next term begins
- A. Therefore
- B. However
- C. Instead
- D. Similarly
- A. beginning
- B. returning
- C. current
- D. future
Shorter Agendas, More Decisions
Many managers assume a longer agenda saves time. In practice, the opposite happens. A typical agenda lists twelve items, and only the first and second receive full discussion. --(143)-- items, squeezed into the closing minutes, are carried over to the following week.
Preparation goes into filling the agenda --(144)-- settling the questions each item raises, so discussion runs out before agreement does. To change this, limit the next agenda to three decisions. A meeting built this way should --(145)-- more decisions in less time.
Not every meeting calls for this approach. Annual planning sessions only share information, so a long agenda suits them. --(146)--. Try it at your next meeting, and find more advice in Torrington Business Monthly.
- A. All twelve
- B. These two
- C. The remaining
- D. The earlier
- A. as well as
- B. by way of
- C. rather than
- D. such as
- A. require
- B. produce
- C. postpone
- D. prevent
- A. These sessions, however, should also be limited to three decisions each
- B. Their carried-over items are then settled first at the following week's meeting
- C. Meetings that must settle questions, however, still need the shorter agenda
- D. Weekly team meetings, by contrast, rarely need a written agenda of any kind
Annual Record-Check Appointments
Bulletin 14, posted May 8
Each employee's employment record is checked once a year. Appointments are scheduled for the week of May 18. Find your team below.
| Team | Appointment | Room | Blank sheet sent out by department |
|---|---|---|---|
| Operations | May 18, 9:00 A.M. | Room 4 | May 6 |
| Marketing | May 19, 2:00 P.M. | Room 4 | May 6 |
| Shipping | May 20, 9:00 A.M. | Room 7 | May 7 |
| Technical Support | May 21, 2:00 P.M. | Room 7 | May 7 |
Each department sends out a blank information sheet to its employees on the date shown in the table. Give your completed information sheet to your team leader at least two working days before your team's appointment. Records are signed after each appointment.
If the assigned time is not possible, e-mail a change request by May 11.
Human Resources Department, extension 4120
- A. To give each team a fixed time for its check
- B. To collect requests for changes to assigned times
- C. To confirm that departments have mailed their sheets
- D. To explain what is done after each check
- A. Hand a completed form to a supervisor
- B. Go to Room 7 for the record check
- C. Sign a copy of an updated record
- D. Send an information sheet to a department
Westbrook Hotel
Front Office
Settling Your Account Before Departure
You may settle your account in advance rather than stopping at the front counter on the day you leave. A summary of your charges will be left in your room at 8:00 P.M. Complete and sign the slip below, and return it the same evening before 11:00 P.M. by placing it in the lobby drop box, which is emptied nightly. The total will then be charged to the card on file the next day. Purchases made after the summary is delivered will not appear on it, so please write them on the slip yourself.
This arrangement does not cover group departures, which the tour leader settles at the counter. Restaurant charges are also excluded and are settled at the counter by the cashier on duty.
Advance Settlement Slip
Name: ____________________
Room number: __________
Arrival and departure dates: __________
Account number: __________
Departure time (mark one): [ ] before 7:00 A.M. [ ] after 7:00 A.M.
Signature: ____________________
- A. Hotel cashiers on duty
- B. Overnight hotel guests
- C. Leaders of tour groups
- D. Hotel accounting staff
- A. Record any purchases missing from the summary
- B. Ask for the summary to be prepared earlier
- C. Include restaurant bills with the slip
- D. Call the front desk to confirm a departure time
