Cawley Court Residences — Reporting a Repair

Until this month, every repair report was recorded by the office assistant and then passed on. Reports now go straight to the staff member responsible for the category concerned. Also as of this month, appliance reports, previously handled by Mr. Fairhurst, now go to Ms. Kilbride. To find out whom to contact, how to send your report and how soon to expect a reply, please look up your category in the table below.

Before sending a report, please clear the space around the item and give your unit number. Electrical reports must be sent through the online form only, while elevator faults are handled by an outside contractor. Office hours are Monday through Friday, 8:00 A.M. to 5:00 P.M., and for urgent repairs outside these hours, residents should telephone Ms. Jeffries.

Meridian Portrait Studio
18 Halcyon Road
Telephone: 555-0261

Client: Frederick Osei
Booking Reference: PT-4915
Confirmation Date: April 8

Session details: This confirmation covers a single family portrait session, to be held at our studio on June 21. Finished prints will be ready for collection two weeks after the session, on July 5. An outdoor location add-on was offered but not selected on the booking form. Because the reservation was placed well before our early-booking deadline, a discount has been applied to the standard package rate.

Payment schedule:
$100 due at confirmation
$150 due on session date
$210 due on collection of finished prints

Signed and acknowledged by the client on confirmation.

To: All Warehouse Floor Staff
From: Ingrid Nyquist
Date: May 6
Subject: On-site fitting of replacement work boots

Dear colleagues,

Worn footwear is now the item most often reported to the safety team, which inspects the floor each month. Beginning this month, replacement boots will be issued here at the site instead of being ordered separately by each department. Tomas Bielecki will handle the fittings. He receives and stores our gloves, jackets, and other protective stock, and he will bring sample pairs to the loading bay so that staff can try them on.

Fittings will be held on May 13 and May 27. A request handed in between those two dates will be held until the next session, and no pairs can be tried on at any other time. The company pays up to $90 per pair, and anyone choosing a more expensive style covers the difference.

Sincerely,
Ingrid Nyquist
Warehouse Operations Manager

P.S. The current size list is kept in the equipment folder on the staff network and will be updated on June 3.

Winsted Community Transport Service
Registration Office, 14 Tolman Road, Winsted
March 5

Ms. Miriam Foley
8 Elder Street, Winsted

Registration No. CT-2075

Dear Ms. Foley,

Your registration for door-to-door travel has been approved. It takes effect on March 15 and remains valid for twelve months. Your name now appears in the register under the number above. --[1]--.

Your travel card, which shows that number, will be mailed to you next week. To request a trip, call this office and give the number on your card. Requests must reach us by 3:00 P.M. on the day before travel. --[2]--.

You may make up to four one-way trips each week. --[3]--. A companion may also ride with you at no charge, provided that you mention this when you request the trip. On the day of travel, please be ready at your door five minutes before the agreed time. The driver will already have your name, so you do not need to show your card.

If your address or telephone number changes, please inform this office promptly. --[4]--.

Sincerely,
Bernard Latimer
Registration Officer

Registration Office
Open every day, 8:00 A.M. to 5:00 P.M.
Telephone 555-0146

Kimball Car Wash
Clean Finish Assurance

Every vehicle should leave our lanes looking the way you expected it to look. If the finish does not satisfy you when the wash ends, we will run your vehicle through a second time at no charge, with no change to our posted prices.

The assurance applies to all three of our wash tiers, including the least expensive. Basic Wash, Full Wash, and Deluxe Wash customers are treated alike, and holders of a monthly wash card are eligible as well. A repeat matches the tier originally purchased rather than a different one.

How to request a repeat wash
1. Speak to the attendant at the exit booth before you drive away.
2. Park in the marked waiting space to the right of the booth.
3. Remain with your vehicle until the second wash is finished.

Requests must be made in person at the exit booth and cannot be accepted by telephone. Please show the attendant the printed wash ticket issued the same day. The booth is staffed from 8:00 A.M. until 6:30 P.M., and the last repeat wash begins at 6:00 P.M.

Limits of the assurance
At any tier, the assurance does not cover interior cleaning appointments, which are reserved in advance by telephone, or the removal of tree sap and paint marks. Only one repeat wash is provided per visit.

Oakvale Driving School: Beginner Course
Home | Courses | Instructors | Enrollment | Contact

What has changed

Until last summer, a beginner's first lessons behind the wheel took place in ordinary road traffic, with other cars passing close by. Many beginners found those first lessons stressful. --[1]--. Those lessons are now held on a fenced practice ground away from public roads and reserved for our learners alone. This arrangement allows beginners to gain basic control of steering, stopping and turning before they encounter traffic at all. --[2]--.

How the course runs

The course is divided into three stages. In stage one, learners drive on the fenced ground only, in fifty-minute sessions with an instructor beside them. A stage two session on quiet local streets can be arranged only once an instructor has confirmed in writing that stage one has been completed. Stage three moves on to main roads and night driving. Learners who can provide proof of instruction received at another school are eligible to begin at stage two. --[3]--.

What we provide

A school car fitted with a second set of controls is supplied for every session, so no learner needs to bring a vehicle. In stage one, two learners share each car, taking turns at the wheel while the other observes. --[4]--.

Ready to start?
Complete the request form on our enrollment page, and the office will contact you to arrange a date for your first session.

Note: The fenced ground is closed to learners on Wednesday afternoons.

Review of Foxton Cleaning Services

Rating: 5 out of 5 stars

Posted by Delia Marsh, October 14

I run a small shop where customers browse the shelves before leaving with two paperbacks. It closes for only two hours each afternoon, and I refuse to shut out paying customers. Any cleaning had to fit into that short break. A cafe owner across the street recommended Foxton Cleaning Services, which mostly serves cafes and dental practices. The gym next door, however, suggested the Overnight Service.

Foxton offers four packages. The Maintenance Plan and the Overnight Service serve weekly clients and large sites. The Deep Refresh is a thorough cleaning lasting most of a day. The Express Clean is the quickest package and costs slightly more per hour than the Deep Refresh. Faster work, I assumed, meant weaker results, so the slowest package seemed best.

When I called, the staff suggested the Maintenance Plan, but I booked the quickest package instead. Having seen the prices, I was not surprised by its higher hourly rate. Although the Deep Refresh was available that week, I have not regretted turning it down.

On the day of the cleaning, the crew was gone before I reopened. The shelves were spotless, and the windows had not been so clear in years.

Looking back, I had the order exactly upside down. I will book the same package again but reserve it several days ahead, since same-day slots are rarely open.

To: All store managers
From: Cecilia Maddox
Date: July 28
Subject: Shelf sign replacement, SG-3418

Store managers,

Customers have told us that shelf prices are hard to read once they step back from the shelf. We are therefore replacing the signs in all our stores with ones that use much larger print, so that a price can be read from the middle of the aisle. The printed design, already the same in every store, will not change.

The larger size does affect some stores. Our older stores still use narrow sign holders, which the new signs will not fit, so a second, smaller carton of wider holders will be sent to those stores only.

The main cartons leave the supply center on August 4 and should reach you within a week. Each one holds a full set of aisle signs and a layout guide showing where each sign goes. All new signs should be in place by August 14.

Please do not throw away the signs you take down. The back of each old sign is blank, and next season's sale signs will be printed on that side.

Please send questions about missing signs to the Supply Desk and questions about delivery to the Transport Desk.

Cecilia Maddox
Sign Program Manager, Calder Stores

SHELF SIGN REPLACEMENT - SG-3418
Delivery to: Calder Stores, Hopwell branch

This carton contains one set of aisle signs, 48 in all, together with one layout guide and one roll of double-sided tape. The wider holders are not included. They are sent separately, and only to stores that still use narrow holders.

Please have every new sign in place by August 21.

Count the signs against the layout guide before you start. If one is missing, write to the Supply Desk within three days of the delivery date. A sign reported later than that must be paid for.

Put the signs you take down in this carton and hand it to the next delivery driver.

Keep this sheet with the carton until the work is finished, then pass it to the store manager.

Gambrell Instruments — Business Travel Desk
Provisional trip record: TR-4172
Traveler: Ms. Deborah Kovac, Product Support
Traveler profile: aisle seat and quiet floor held on file
Issued: October 2

Note on Leg 3: the seat is reserved but not yet confirmed. It is canceled without further notice if no confirmation reaches the desk by the date in the Confirm by column above.
Record valid until October 20. A replacement record is issued after any change.

To: Ms. Deborah Kovac, Product Support
Copy: Ms. Marcia Delgado, Product Support Manager
From: Arthur Benitez, Business Travel Desk
Sent: October 3, 9:20 A.M.
Subject: Your November trip
Record reference: TR-4172

Dear Ms. Kovac,

The provisional record for your November trip is attached, and three actions are needed from you this week. First, please check the routes and departure times, and tell me at once of any error.

Next, please clear the room rate in Tilburn with your manager, who is copied above, because it is higher than the standard nightly limit. Finally, please reply to confirm the flight that brings you home, which is the only leg still awaiting confirmation. The date by which your reply must arrive appears in the record, and the seat will be given up if your reply arrives later than that.

The aisle seat noted on your file has again been applied to all three flights. The desk has booked your hotels and your checked baggage, but travel between the airport and the hotel in Tilburn is not part of our arrangements. Please take a taxi and claim the fare on your expense form.

I am at the desk from 8:00 A.M. until 4:00 P.M.

Arthur Benitez
Travel Coordinator
Business Travel Desk

Replies about reservations that are not yet confirmed should be sent to travel@gambrellinstruments.com.

From: Godfrey Vickers, Client Accounts
To: Estelle Coyle
Date: August 14
Subject: Underhill year-end data handover

Dear Ms. Coyle,

Radcliffe Records Management is preparing to receive Underhill Consulting's year-end files, and our portal offers three upload routes for them. As the records coordinator who manages Underhill's document categories, you know better than I do how the files are grouped. Before we commit to one route, I would value your opinion on which suits your material best. I lean toward the Standard Portal Route. What appeals to me is following each batch as it is uploaded, rather than waiting for a summary afterward. I cannot view your files before they arrive, however, so your judgment matters here. Because the year-end review begins later on the handover day itself, every file must be in place before it starts, and the route we choose affects how early the upload must begin. For that reason, please confirm your choice by August 21.

Best regards,
Godfrey Vickers
Client Accounts, Radcliffe Records Management

www.radcliffe-records.com/client-portal/year-end-guide

Radcliffe Records Management | Client Portal

Year-End Upload Guide

Clients sending their year-end files to Radcliffe can choose one of three upload routes. The table below compares the routes so that you can select the one that best fits your material.

Please note that the Standard Portal Route completes with no additional review step once the last batch has loaded. All three routes stay open for uploads until August 30.

From: Estelle Coyle
To: Godfrey Vickers
Date: August 15
Subject: Re: Underhill year-end data handover

Thank you, Godfrey. I have used all three routes in past years, so I can speak to each. One correction: the guide says the Standard Portal Route needs no further review, but one of your specialists still verifies every batch by hand before it closes, which adds time. Our year-end files are unusually large this time, so I would choose the Bulk Transfer Route instead. I can schedule the transfer to complete on August 26, the day of the review, so everything is in place that morning. Let me know if that works.

Estelle Coyle
Records Coordinator, Underhill Consulting

Havelock General Stores
Spring Shopper Prize Drawing

Entry period: April 4 through April 25

Four prizes will be given away this spring, and there is no entry fee. The drawing is open to anyone who makes a purchase at one of our branches during the entry period.

How to Enter

1. Ask at any service counter for an entry card, and print your name and telephone number on it.
2. Drop the completed card into the box next to the counter.

The names of the winners will appear on this page and on a notice in every branch on May 2.

Customer Office, Havelock General Stores, 9 Shipley Street

Spring Shopper Prize Drawing: Results
Notice PR-2461, posted May 2

Cards were drawn on April 30 from the entry boxes at our four branches. The table below lists each winner, the prize that person won, and the branch where the prize is now being held.

Each prize will be held at the branch shown above until May 16 and will then return to stock, so winners are asked to collect their prizes before that date. Anyone collecting a prize should bring something that shows their name. A winner who cannot come in person may send another person instead, as long as that person also brings a short note signed by the winner.

Customer Office, Havelock General Stores

From: Nadine Fournier
To: Gareth Uddin
Subject: Notice PR-2461, prize collection
Date: May 5
Attachment: Permission note, signed

Dear Mr. Uddin,

I was one of the winners in the Havelock General Stores prize drawing, and my name is on the results notice. Unfortunately, I leave tomorrow for a training course in Ravenhill and will not be back until May 22, after the collection period ends. Would you be willing to go to the branch shown beside my name and act for me? The notice allows a winner to send someone else, and I have attached the signed note that it asks for.

The notice number is in the subject line above in case the staff ask which notice I mean. Thank you very much.

Nadine Fournier
Direct line 555-0139

Around the Region

Museum Displays Head Out to Local Halls

By Alma Reichert

Ledbury Regional History Museum has extended its traveling display program to community halls and branch libraries across the district. "Most of these objects have never left this building," said Gordon Nasser, the museum's director of collections, "and the people they belong to should not have to travel to see them."

Each display travels in sealed crates and is delivered and collected by museum staff. Venues that take part agree to count visitors daily and report the total when the display is returned. Available displays are listed on the museum's Web site.

Visit | Collections | Traveling Displays

Displays Available for Loan

Check each entry against your own room before requesting a display.

■ Needs a room that can be closed and staffed during public hours.
● Needs a wall outlet near the display stand.

1. First-time borrowers are visited by museum staff before a display is sent. A venue that has hosted a display before may send current room measurements instead.
2. Each display is serviced for one week after every loan, and requested dates must allow for that.

From: Ursula Wojcik
To: Traveling Displays Office
Date: October 9
Subject: Display loan for November
Attachment: Room measurements

Dear Traveling Displays Office,

Sedgefield Community Hall would like a display for the three weeks beginning November 18. Other bookings fill the hall before and after, so it must stay the full period.

Our display corner has 60 square feet of usable floor and wall outlets beside it, but no room here can be closed and staffed while visitors are present. I have attached our room measurements, so a survey visit should not be needed.

Our autumn talks concern the valley's mills, though any local subject would suit us. Which display can we take?

Ursula Wojcik
Program Coordinator
Sedgefield Community Hall

Messages reach me before 1:00 P.M.